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Vivantio Testimonials

  • “Before Vivantio, we were handling all our IT support requests via email or SharePoint forms, which was not only inefficient but also lacked the traceability we needed. With Vivantio, we can manage these tickets in a far more streamlined and efficient manner.”

  • “Now that we’re all remote, it’s challenging for everyone to adjust, and this is really helping. We’re tracking items like time to first-touch… customer satisfaction It’s very attractive and a new way for our team to track performance.”

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    Customer References240 total
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    Freshservice provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management - empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction and productivity.

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    EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. They empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports more than 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.

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    Agiloft, Inc. is a trusted provider of agile business process software. Agiloft's unique platform enables pre-built and custom applications to be tailored to your exact needs without writing custom code, so deployment times and costs are a fraction of those required for other systems. Agiloft specializes in automating processes that are too complex for competing vendors. Their best practice templates and adaptable technology ensure rapid deployment and a fully extensible system.

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