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“Before Vivantio, we were handling all our IT support requests via email or SharePoint forms, which was not only inefficient but also lacked the traceability we needed. With Vivantio, we can manage these tickets in a far more streamlined and efficient manner.”
“We reached a point where we thought, ‘How do we get an affordable, customizable system that empowers our team without requiring domain and coding knowledge?’ And that’s when we started looking at Vivantio."
EasyVista is a leading IT software provider delivering comprehensive IT solutions, including service management, remote support, IT monitoring, and self-healing technologies. They empower companies to embrace a customer-focused, proactive, and predictive approach to IT service, support, and operations. EasyVista is dedicated to understanding and exceeding customer expectations, ensuring seamless and superior IT experiences. Today, EasyVista supports more than 3,000 companies worldwide in accelerating digital transformation, enhancing employee productivity, reducing operating costs, and boosting satisfaction for both employees and customers across various industries, including financial services, healthcare, education, and manufacturing.
Jira Service Desk is easy to use, simple to setup, and has everything you need for IT support and customer service. It can manage all your email and support requests in one place, and never miss a Service Level Agreement with automated alerts.
Agiloft, Inc. is a trusted provider of agile business process software. Agiloft's unique platform enables pre-built and custom applications to be tailored to your exact needs without writing custom code, so deployment times and costs are a fraction of those required for other systems. Agiloft specializes in automating processes that are too complex for competing vendors. Their best practice templates and adaptable technology ensure rapid deployment and a fully extensible system.
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