Customer Service Management Software Companies

Find the best Customer Service Management Software companies for your business. Compare case studies, success stories, & testimonials from the top Customer Service Management Software vendors.

1-11 of 11 Customer Service Management Software companies
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  • Overall Reference Rating 4.8

    Gorgias

    Premium
    Customer Service Management Software

    Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …

  • Overall Reference Rating 4.7

    ServiceNow

    Verified
    Customer Service Management Software

    ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, ServiceNow helps the modern enterprise operate faster and …

  • Overall Reference Rating 4.7

    AppSee

    Verified
    Customer Service Management Software

    Appsee is the leader when it comes to qualitative mobile app analytics, utilizing user session recordings, touch heatmaps and user analytics to uncover UI & UX issues, and achieve ambitious …

  • Overall Reference Rating 4.8
    Customer Service Management Software

    Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their …

  • Overall Reference Rating 4.8
    Customer Service Management Software

    As a leading provider of software and services for IT and customer service management, USU enables companies to master the requirements of today's digital world. Global organizations use solutions to …

  • Overall Reference Rating 4.7
    Customer Service Management Software

    Vivantio builds service management solutions to help organizations provide the very best service possible. Vivantio has been building software-as-a-service (Saas) ITSM solutions for customers across the globe since 2003, including …

  • Overall Reference Rating 4.8
    Customer Service Management Software

    Hornbill is an innovator of cloud-based business collaboration technology and applications that engage teams, optimise operations and deliver better customer experiences. Their new collaborative Service Management application combines 2 decades …

  • Overall Reference Rating 4.7
    Customer Service Management Software

    Numerify is a provider of IT business analytics applications to leading organizations have embraced cloud based IT services, assets, projects and finance systems. The company’s pre-built analytic solutions integrate data …

  • Overall Reference Rating 4.8
    Customer Service Management Software

    Freshcaller is a cloud PBX system using which you can purchase local and toll-free phone numbers in 40+ countries. It lets your team engage in contextual conversations with your callers. …

  • Customer Service Management Software

    Jitbit is a self-funded software company building help desk and customer support tools since 2005. Its flagship product, Jitbit Helpdesk, is available as both SaaS and on-premise.

  • Overall Reference Rating 4.8
    Customer Service Management Software

    ecratum provides a business-to business platform that helps manufacturers of various industries to manage their interactions with customers and suppliers quickly and efficiently. Centered around Supplier Relationship Management and Customer …