Customer Service Management Software Companies

Find the best Customer Service Management Software companies for your business. Compare case studies, success stories, & testimonials from the top Customer Service Management Software vendors.

1-15 of 16 Customer Service Management Software companies
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  • Overall Reference Rating 4.7

    Verint Systems

    Premium
    Customer Service Management Software

    Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions. Actionable Intelligence is a necessity in a dynamic world of massive information growth because it empowers organizations with crucial …

  • Overall Reference Rating 4.7

    Atlassian

    Premium
    Customer Service Management Software

    Atlassian is a leading provider of collaboration, development, and issue tracking software for teams. Atlassian products help innovators everywhere plan, build and launch great software. More than 33,000 large and …

  • Overall Reference Rating 4.7

    Zendesk

    Premium
    Customer Service Management Software

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …

  • Overall Reference Rating 4.8

    Gorgias

    Premium
    Customer Service Management Software

    Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …

  • Overall Reference Rating 4.8

    Oracle

    Verified
    Customer Service Management Software

    Welcome to Oracle. This is the place to get basic facts about the company (PDF), or to learn about how Oracle is dedicated to unleashing innovation by simplifying IT. Find …

  • Overall Reference Rating 4.7

    LiveAgent

    Verified
    Customer Service Management Software

    LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. …

  • Overall Reference Rating 4.7

    Kustomer

    Verified
    Customer Service Management Software

    Kustomer is the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences - not resolve tickets. A customer-centric solution, Kustomer helps brands increase satisfaction and loyalty by empowering …

  • Overall Reference Rating 4.7
    Customer Service Management Software

    Talkdesk is the world's leading cloud-based call center software solution. Talkdesk's easy-to-use, out-of-the-box call center software solution helps growing businesses improve customer satisfaction, while simultaneously reducing customer support costs. Using …

  • Overall Reference Rating 4.8
    Customer Service Management Software

    Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their …

  • Overall Reference Rating 4.7
    Customer Service Management Software

    Help Scout provides your team with a scalable help desk while keeping the customer experience simple and personalized. Customers won't have to create an account or keep track of their …

  • Overall Reference Rating 4.7
    Customer Service Management Software

    Kayako is a simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivaled customer support experience. Kayako started in 2001 with a goal: …

  • Overall Reference Rating 4.8
    Customer Service Management Software

    As a leading provider of software and services for IT and customer service management, USU enables companies to master the requirements of today's digital world. Global organizations use solutions to …

  • Overall Reference Rating 4.8
    Customer Service Management Software

    Hornbill is an innovator of cloud-based business collaboration technology and applications that engage teams, optimise operations and deliver better customer experiences. Their new collaborative Service Management application combines 2 decades …

  • Overall Reference Rating 4.8
    Customer Service Management Software

    Freshcaller is a cloud PBX system using which you can purchase local and toll-free phone numbers in 40+ countries. It lets your team engage in contextual conversations with your callers. …

  • Customer Service Management Software

    Jitbit is a self-funded software company building help desk and customer support tools since 2005. Its flagship product, Jitbit Helpdesk, is available as both SaaS and on-premise.