"By intelligently deploying chatbots where they delivered the most business value, we aimed to bolster our existing service processes with a new future- proof solution. It was important for us to not just offer added value to customers, but also to offer a more personalized service experience. We definitely succeeded in doing that."
"The partnership with USU is a success story. Because thanks to the SAM know-how of the experts and the use of USU Software Asset Management, we are able to exploit the full potential of our SAP software every day while ensuring compliance and cost transparency."