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USU Solutions

Read 39 USU Solutions reviews and testimonials from customers, explore 44 case studies and customer success stories, and watch customer videos to see why companies chose USU Solutions as their IT Service Management Software

As a leading provider of software and services for IT and customer service management, USU enables companies to master the requirements of today's digital world. Global organizations use solutions to reduce costs, become more agile and reduce risk - with smarter services, simpler workflows and better collaboration. With more than 40 years of experience and locations worldwide, the USU team brings customers into the future. In addition to USU GmbH, which was founded in 1977, the subsidiaries USU Technologies GmbH, USU Solutions GmbH, USU Solutions Inc. and USU SAS also belong to USU Software AG (ISIN DE 000A0BVU28), which is listed in the Prime Standard of the German Stock Exchange.

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39Testimonials

  • "With USU's support, we successfully implemented a prototype for a promising new communication channel in a short amount of time. Due to the obvious advantages chatbots offer, further expansion is …

    AOK

  • "With USU IT Service Management as a central platform, our “focus on service” vision is now reality. The USU software offers us the flexibility we need to make individual changes …

    Matthias Nischwitz Group Manager Internal Tools

  • "Over the years, the use of USU applications in the area of fault management has led to a continuous increase in quality and exceptionally high operational stability – efficient data …

    Olaf Sengestack Service Level Management
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44 Case Studies

  • Hamburg Südamerikanische Dampfschifffahrts-Gesellschaft A/S & Co KG

    José Silva Manager for IT Enterprise Service Management

  • FKS offers managed services with high flexibility

    Christine Rüller General Manager, Process and Organizational Development

  • Mainova automates IT services with USU IT Service Management

    Christina Koch Head of Service Strategy & Design
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Read USU Solutions Reviews, Testimonials & Customer References from 39 real USU Solutions customers.

Browse USU Solutions Case Studies, Customer Success Stories, & Customer References from 44 businesses that use USU Solutions.

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