"I kind of wish our Service Desk go live had gone horribly. As it stands it has gone really well with loads of other teams now interested in using Service Manager."
"Working with, and using Hornbill is easy! I don’t think there is anything that I don’t like about it. Once or twice I have come across something which is either just not available or difficult to find, but a quick note on the community forum has cleared things up within minutes.”