BOSS

Read 20 BOSS reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 14 customer videos to see why companies chose BOSS as their

BOSS is a leading provider of IT service management solutions designed to simplify and streamline service operations. Their innovative solutions enable companies to increase productivity, improve efficiency, reduce costs, stay compliant, and provide an exceptional customer experience. Their solutions enable field technicians to operate from anywhere, at any time, on any device using their mobile apps.

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  • 20 Testimonials View
  • 20 Case Studies View
  • 14 Customer Videos View
Customer Rating Review Score based on 985 reference ratings
4.8/5.0 (985)

20Testimonials

  • "Superb implementation experience. The support team proactively called each week to offer assistance."

    Shuronda Hawkins IT Systems Administrator

  • "End users were initially nervous about the change. Once they attended the BOSSDesk training they started using it the same day as it was very easy to use."

    Frank Santiago IT Operations Manager

  • "With BOSSDesk we were able to expand the Help Desk to other city departments and have seen significant improvement in response and resolution times."

    Kelly Hanson Service Desk Manager
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20 Case Studies

  • Forsyth County extends its Help Desk to Departments Beyond IT

    Rick Young Applications Support Manager

  • IT Service Catalog Used to Expand Service Delivery for the City of …

    Shuronda Hawkins IT Systems Administrator

  • Help Desk Solution helps Lexington County Sheriff’s Department be more efficient and …

    Andre O Johnson Certified Government CIO
19 more case studies currently locked

14 Customer Videos

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Additional BOSS Information & Resources

Read BOSS Reviews, Testimonials & Customer References from 20 real BOSS customers.

Browse BOSS Case Studies, Customer Success Stories, & Customer References from 20 businesses that use BOSS.

Watch BOSS Customer Videos to learn why 14 businesses chose BOSS.

FeaturedCustomers has 1,907,085+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.