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BOSS

Read 20 BOSS reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 14 customer videos to see why companies chose BOSS as their IT Service Management Software

BOSS is a leading provider of IT service management solutions designed to simplify and streamline service operations. Their innovative solutions enable companies to increase productivity, improve efficiency, reduce costs, stay compliant, and provide an exceptional customer experience. Their solutions enable field technicians to operate from anywhere, at any time, on any device using their mobile apps.

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  • 20 Testimonials View
  • 26 Case Studies View
  • 14 Customer Videos View
Customer Rating Review Score based on 1217 reference ratings
4.8/5.0 (1217)

20Testimonials

  • "With BOSSDesk we were able to expand the Help Desk to other city departments and have seen significant improvement in response and resolution times."

    Kelly Hanson Service Desk Manager

  • "We were looking for a vendor to partner with, who was committed to taking care of their product and making sure it was working the way we wanted it to, …

    Sean Jablonski Technical Support Manager

  • "End users were initially nervous about the change. Once they attended the BOSSDesk training they started using it the same day as it was very easy to use."

    Frank Santiago IT Operations Manager
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26 Case Studies

  • Oberweis Dairy goes live with BOSSDesk in 4 days

    Bob Gruett Network Administrator

  • The Breakers improves IT and facilities response times with BOSSDesk

  • City of San Jose saves over $1 million with BOSS811

    Brent Erkel Construction Manager
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14 Customer Videos

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Additional BOSS Information & Resources

Read BOSS Reviews, Testimonials & Customer References from 20 real BOSS customers.

Browse BOSS Case Studies, Customer Success Stories, & Customer References from 26 businesses that use BOSS.

Watch BOSS Customer Videos to learn why 14 businesses chose BOSS.

FeaturedCustomers has 2,133,041+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.