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BOSS

Read 20 BOSS reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 14 customer videos to see why companies chose BOSS as their IT Service Management Software

BOSS is a leading provider of IT service management solutions designed to simplify and streamline service operations. Their innovative solutions enable companies to increase productivity, improve efficiency, reduce costs, stay compliant, and provide an exceptional customer experience. Their solutions enable field technicians to operate from anywhere, at any time, on any device using their mobile apps.

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  • 20 Testimonials View
  • 20 Case Studies View
  • 14 Customer Videos View
Customer Rating Review Score based on 1141 reference ratings
4.8/5.0 (1141)

20Testimonials

  • "BOSS811 has exceeded expectations. BOSS constantly enhances the product and provides great customer service. We couldn’t be happier."

    Brandon Smith Outside Plant Product Coordinator

  • "In collaboration with BOSS we were able to expand the Help Desk internally and streamlined operations in the business lines."

    David Coté IT Project Manager

  • "BOSSDesk embodies common sense logic to simplify Service Request Management. It just works the way you expect it to work."

    Bob Gruett Network Administrator
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20 Case Studies

  • Forsyth County extends its Help Desk to Departments Beyond IT

    Rick Young Applications Support Manager

  • MAWC - Utility Improves Efficiency and Compliance with BOSS811 One Call Ticket …

    Anthony Pologruto GIS Analyst

  • Beaufort Memorial Hospital Improved Service Delivery and User Satisfaction Across the Organization

    Willard Fosberry Director of IT Infrastructure
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14 Customer Videos

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Additional BOSS Information & Resources

Read BOSS Reviews, Testimonials & Customer References from 20 real BOSS customers.

Browse BOSS Case Studies, Customer Success Stories, & Customer References from 20 businesses that use BOSS.

Watch BOSS Customer Videos to learn why 14 businesses chose BOSS.

FeaturedCustomers has 2,037,789+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.