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BOSS

Read 20 BOSS reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 14 customer videos to see why companies chose BOSS as their IT Service Management Software

BOSS is a leading provider of IT service management solutions designed to simplify and streamline service operations. Their innovative solutions enable companies to increase productivity, improve efficiency, reduce costs, stay compliant, and provide an exceptional customer experience. Their solutions enable field technicians to operate from anywhere, at any time, on any device using their mobile apps.

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Customer Rating Review Score based on 1027 reference ratings
4.8/5.0 (1027)

20Testimonials

  • "The workforce was super impressed with the ease with which they could enter and track issues."

    Willard Fosberry Director of IT Infrastructure

  • "On a scale of 1 to 10, I give BOSS a 9, only because there is always room for improvement."

    Mark Nordike Director of IT

  • "With BOSSDesk we were able to expand the Help Desk to other city departments and have seen significant improvement in response and resolution times."

    Kelly Hanson Service Desk Manager
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20 Case Studies

  • City of Marietta Expands Service Desk Capability And Migrates from On-Prem to …

    Kelly Hanson Service Desk Manager

  • City of Boca Raton adapts BOSSDesk for Efficient Onboarding and Service Delivery

    Frank Santiago IT Operations Manager

  • Lexington County Schools - Taking Service Management Beyond the Help Desk in …

    Ben Sellers Senior Systems Analyst
19 more case studies currently locked

14 Customer Videos

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Additional BOSS Information & Resources

Read BOSS Reviews, Testimonials & Customer References from 20 real BOSS customers.

Browse BOSS Case Studies, Customer Success Stories, & Customer References from 20 businesses that use BOSS.

Watch BOSS Customer Videos to learn why 14 businesses chose BOSS.

FeaturedCustomers has 1,910,985+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.