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BOSS

Read 20 BOSS reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 14 customer videos to see why companies chose BOSS as their IT Service Management Software

BOSS is a leading provider of IT service management solutions designed to simplify and streamline service operations. Their innovative solutions enable companies to increase productivity, improve efficiency, reduce costs, stay compliant, and provide an exceptional customer experience. Their solutions enable field technicians to operate from anywhere, at any time, on any device using their mobile apps.

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  • 20 Testimonials View
  • 20 Case Studies View
  • 14 Customer Videos View
Customer Rating Review Score based on 1095 reference ratings
4.8/5.0 (1095)

20Testimonials

  • "The workforce was super impressed with the ease with which they could enter and track issues."

    Willard Fosberry Director of IT Infrastructure

  • "BOSS has been a great partner and listens to our needs – it feels like a family, and the system works perfectly."

    Gail Dryden Director of Information Technology

  • "The best help desk software I have used in my 20+ years of helpdesk experience."

    Rick Young Applications Support Manager
19 more testimonials currently locked

20 Case Studies

  • AAA Northeast Achieved Simplicity, Standardization and Improved Member Satisfaction by expanding their …

    David Coté IT Project Manager

  • Lexington County Schools - Taking Service Management Beyond the Help Desk in …

    Ben Sellers Senior Systems Analyst

  • City of Deerfield Consolidated Help Desk Functions to Increase Efficiency and User …

    Ron McKenzie CIO
19 more case studies currently locked

14 Customer Videos

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Additional BOSS Information & Resources

Read BOSS Reviews, Testimonials & Customer References from 20 real BOSS customers.

Browse BOSS Case Studies, Customer Success Stories, & Customer References from 20 businesses that use BOSS.

Watch BOSS Customer Videos to learn why 14 businesses chose BOSS.

FeaturedCustomers has 1,955,073+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.