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BOSS

Read 20 BOSS reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 14 customer videos to see why companies chose BOSS as their IT Service Management Software

BOSS is a leading provider of IT service management solutions designed to simplify and streamline service operations. Their innovative solutions enable companies to increase productivity, improve efficiency, reduce costs, stay compliant, and provide an exceptional customer experience. Their solutions enable field technicians to operate from anywhere, at any time, on any device using their mobile apps.

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  • 20 Testimonials View
  • 20 Case Studies View
  • 14 Customer Videos View
Customer Rating Review Score based on 1171 reference ratings
4.8/5.0 (1171)

20Testimonials

  • "End users were initially nervous about the change. Once they attended the BOSSDesk training they started using it the same day as it was very easy to use."

    Frank Santiago IT Operations Manager

  • "BOSS811 has been an absolutely incredible fit. Everybody who has dealt with BOSS has been just floored with how good their customer service is."

    Brent Erkel Construction Manager

  • "BOSSDesk embodies common sense logic to simplify Service Request Management. It just works the way you expect it to work."

    Bob Gruett Network Administrator
19 more testimonials currently locked

20 Case Studies

  • MAWC - Utility Improves Efficiency and Compliance with BOSS811 One Call Ticket …

    Anthony Pologruto GIS Analyst

  • Lexington County Schools - Taking Service Management Beyond the Help Desk in …

    Ben Sellers Senior Systems Analyst

  • IT Service Catalog Used to Expand Service Delivery for the City of …

    Shuronda Hawkins IT Systems Administrator
19 more case studies currently locked

14 Customer Videos

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Additional BOSS Information & Resources

Read BOSS Reviews, Testimonials & Customer References from 20 real BOSS customers.

Browse BOSS Case Studies, Customer Success Stories, & Customer References from 20 businesses that use BOSS.

Watch BOSS Customer Videos to learn why 14 businesses chose BOSS.

FeaturedCustomers has 2,084,144+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.