Help desk software was initially used to handle online communication and has now grown to include phone, email, social media, and self-service (community, feedback management, knowledge base). The main task of this platform is to streamline and simplify your communication.
Browse 6,543 reviews, 5,375 case studies & customer success stories, and 670 customer videos of the best Help Desk Software for your business needs
Halo is a privately held software company and a global leader in service management. Since its rebrand in 2019, the company has launched a suite of innovative products - HaloITSM …
Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, …
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories …
LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. …
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories …
TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – …
tawk.to makes it easy for over five million people to communicate and transact with billions of customers. No matter where they are or how they pay. The most widely used …
Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across a multiple channels; email, live chat, voice, social media. Includes all …
Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable …
Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers. Founded in 2003 as Drishti-Soft with a vision to build world-class …
Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the …
Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their …
Zoho Desk is the driving force behind your customer's happiness. Today, 100,000 businesses worldwide manage customer support on the cloud with Zoho Desk. With contextual AI and automation, Zoho Desk …
One to One Plus is a company that provides more than just asset management and help desk software to school districts. Their certified implementation team understands the unique needs of …
DigitalGenius brings practical applications of deep learning and artificial intelligence into customer service operations of leading companies. Its Human+AI Customer Service Platform combines the best of human and machine intelligence …
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