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Zendesk Guide

Read 65 Zendesk Guide reviews and testimonials from customers, explore 63 case studies and customer success stories, and watch 11 customer videos to see why companies chose Zendesk Guide as their Help Desk Software

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

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  • 65 Testimonials View
  • 63 Case Studies View
  • 11 Customer Videos View
Customer Rating Review Score based on 3744 reference ratings
4.8/5.0 (3744)

65Testimonials

  • "Since we’re a data-driven organization, the use of custom fields and tagging has been really wonderful. We can pull in every piece of Zendesk data into our internal database—furthermore, we …

  • "Working with Zendesk has been like working with a partner that thought like I did, and worked like I wanted to work."

  • "A big part of what came out of our services engagement was that we gained a vision for what else might come next. We walked away inspired by the things …

64 more testimonials currently locked

63 Case Studies

  • OneLogin - Customer Case Study

  • Handy saved 60% on CX costs by switching to Zendesk products

  • Evernote saw a 17% reduction in ticket volume after configuring their help …

62 more case studies currently locked

11 Customer Videos

  • TAFE NSW - Customer Success Story (Brendon Walker - Manager, Online Engagement Services)
  • Trustpilot - Customer Success Story (Tonni Buur - Vice President of Support)
  • Cotton On Group - Customer Success Story (Luke Wallace - Digital Product Manager)
10 more videos currently locked

Additional Zendesk Guide Information & Resources

Read Zendesk Guide Reviews, Testimonials & Customer References from 65 real Zendesk Guide customers.

Browse Zendesk Guide Case Studies, Customer Success Stories, & Customer References from 63 businesses that use Zendesk Guide.

Watch Zendesk Guide Customer Videos to learn why 11 businesses chose Zendesk Guide.