Zendesk Guide

Read 65 Zendesk Guide reviews and testimonials from customers, explore 63 case studies and customer success stories, and watch 11 customer videos to see why companies chose Zendesk Guide as their

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

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  • 65 Testimonials View
  • 63 Case Studies View
  • 11 Customer Videos View
Customer Rating Review Score based on 3496 reference ratings
4.8/5.0 (3496)

65Testimonials

  • “It needs to be easy, and they need to reach us in whatever channel they prefer. Whether that’s by phone, email, chat or on social media.”

  • "One of the features we really love about Zendesk is the integration into our social channels. We integrate Zendesk into our Facebook and Twitter feeds. We sell on Amazon and …

  • "We now can make tickets that directly integrate forms with our backend system."

64 more testimonials currently locked

63 Case Studies

  • The support team at Connective achieves a 99% CSAT rating and has …

  • Coursera - Customer Case Study

  • BrowserStack - Customer Case Study

62 more case studies currently locked

11 Customer Videos

  • Trustpilot - Customer Success Story (Tonni Buur - Vice President of Support)
  • CarSales - Customer Success Story (Shaun Wilton - Customer Service Group Manager)
  • Upwork - Customer Success Story (Joe Wang - Director of Customer Experiences)
10 more videos currently locked

Additional Zendesk Guide Information & Resources

Read Zendesk Guide Reviews, Testimonials & Customer References from 65 real Zendesk Guide customers.

Browse Zendesk Guide Case Studies, Customer Success Stories, & Customer References from 63 businesses that use Zendesk Guide.

Watch Zendesk Guide Customer Videos to learn why 11 businesses chose Zendesk Guide.