Read 65 Zendesk Guide reviews and testimonials from customers, explore 63 case studies and customer success stories, and watch 11 customer videos to see why companies chose Zendesk Guide as their undefined

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

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Customer Rating Review Scorebased on 3247 reference ratings
4.8/5.0 (3247)

65Testimonials

  • "The Zendesk blog and the resources you’ve provided throughout the years have been super-beneficial. The product is in a place where it works really well for us. We are stress-testing it—we use it in a unique way and it has worked very well for us."

    Morgan WoodHead of Customer Happiness
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63 Case Studies

  • Instacart - Customer Case Study

    Jeremy FlanaganCustomer Ops Project Lead of Tools
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11 Customer Videos

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    Shaun WiltonCustomer Service Group Manager
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Additional Zendesk Guide Information & Resources

Read Zendesk Guide Reviews, Testimonials & Customer References from 65 real Zendesk Guide customers.

Browse Zendesk Guide Case Studies, Customer Success Stories, & Customer References from 63 businesses that use Zendesk Guide.

Watch Zendesk Guide Customer Videos to learn why 11 businesses chose Zendesk Guide.

FeaturedCustomers has 1,822,618+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.