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Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.
“Our representatives are coming up with solutions more and more often on their own, without needing permission. A lot of this has to do with the technology they have access …
“You must understand why a customer is getting in touch, then manage it through human, community, self-service, or in-store interactions. The clever bit is to share the trends with the …
“It’s about much more than a service. It’s about an experience.”
Read Zendesk Guide Reviews, Testimonials & Customer References from 65 real Zendesk Guide customers.
Browse Zendesk Guide Case Studies, Customer Success Stories, & Customer References from 63 businesses that use Zendesk Guide.
Watch Zendesk Guide Customer Videos to learn why 11 businesses chose Zendesk Guide.
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