Read 65 Zendesk Guide reviews and testimonials from customers, explore 63 case studies and customer success stories, and watch 11 customer videos to see why companies chose Zendesk Guide as their undefined

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Approximately 114,000 paid customer accounts in over 160 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America.

Show more
Customer Rating Review Scorebased on 3314 reference ratings
4.8/5.0 (3314)

65Testimonials

  • “During slow times, we’re responding to tickets within minutes. But even at Christmas, our response time stayed under 10 hours. It’s been huge. It’s so encouraging to see tweets coming though mentioning JibJab and the great customer service experiences our customers are having. That’s a sure sign that things have really turned around.”

64 more testimonialscurrently locked

63 Case Studies

  • Aurora Fashions supports multiple brands and delivers an omnichannel experience

62 more case studiescurrently locked

11 Customer Videos

10 more videoscurrently locked

Additional Zendesk Guide Information & Resources

Read Zendesk Guide Reviews, Testimonials & Customer References from 65 real Zendesk Guide customers.

Browse Zendesk Guide Case Studies, Customer Success Stories, & Customer References from 63 businesses that use Zendesk Guide.

Watch Zendesk Guide Customer Videos to learn why 11 businesses chose Zendesk Guide.