"With Zendesk’s insights, we have actionable data at our fingertips. We’re able to monitor, control, and deliver consistent, industry-best operational metrics. We not only have world-class support, we have started redefining what world-class support should look like."
"We’re seeing improvements in agent performance, and end users are seeing a quick turnaround time. They submit a ticket, and within the hour, their issue is resolved."
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