"It’s very easy for me to recommend Zendesk to the rest of the business unit because I enjoy using it and the agents on the ground enjoy using it. It can do a whole host of things, probably ten times as much as I need it to do."
"Zendesk allows us better mastery of customer service and to execute on a global vision. With global oversight, we know exactly what our priorities are and can identify and remedy any friction points for our customers."