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  • 4.8 / 5.0 (1137)
    48+ References
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Read 33 DigitalGenius reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 3 customer videos to see why companies chose DigitalGenius as their AI Customer Service

DigitalGenius brings practical applications of deep learning and artificial intelligence into customer service operations of leading companies. Its Human+AI Customer Service Platform combines the best of human and machine intelligence enabling companies to deliver on increasing customer expectations. At its core are deep-learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center’s existing software.

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Customer Rating Review Scorebased on 2417 reference ratings
4.8/5.0 (2417)

33Testimonials

  • "DigitalGenius has transformed our operations especially during this unprecedented time. Response times are down by more than half, and customer satisfaction is up. DigitalGenius has enabled our agents to focus more on sales and and driving revenue."

    G-Star Raw
32 more testimonialscurrently locked

22 Case Studies

  • Coursehero resolves 20% of support tickets with DigitalGenius AI

    Maria MunizHead of Customer Support
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3 Customer Videos

  • Play Video
    Tjalling SmitSenior Vice President of Digital
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Additional DigitalGenius Information & Resources

Read DigitalGenius Reviews, Testimonials & Customer References from 33 real DigitalGenius customers.

Browse DigitalGenius Case Studies, Customer Success Stories, & Customer References from 22 businesses that use DigitalGenius.

Watch DigitalGenius Customer Videos to learn why 3 businesses chose DigitalGenius.

FeaturedCustomers has 1,846,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.