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Read 33 DigitalGenius reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 3 customer videos to see why companies chose DigitalGenius as their AI Customer Service

DigitalGenius brings practical applications of deep learning and artificial intelligence into customer service operations of leading companies. Its Human+AI Customer Service Platform combines the best of human and machine intelligence enabling companies to deliver on increasing customer expectations. At its core are deep-learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center’s existing software.

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Customer Rating Review Scorebased on 2358 reference ratings
4.8/5.0 (2358)

33Testimonials

  • “In our first full week live with DigitalGenius’ AutoPilot, it was already auto-resolving close to 10% of my team’s ticket volume. We’re now fully automating additional support tickets, and we expect to auto-resolve between 15-20% of my team’s volume soon.”

    Briana CahnStudent Help Manager
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22 Case Studies

  • Skullcandy Resolves ~60% of Tickets fully resolved by DigitalGenius

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3 Customer Videos

  • Play Video
    Tjalling SmitSenior Vice President of Digital
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Additional DigitalGenius Information & Resources

Read DigitalGenius Reviews, Testimonials & Customer References from 33 real DigitalGenius customers.

Browse DigitalGenius Case Studies, Customer Success Stories, & Customer References from 22 businesses that use DigitalGenius.

Watch DigitalGenius Customer Videos to learn why 3 businesses chose DigitalGenius.

FeaturedCustomers has 1,825,610+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.