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  • 4.8 / 5.0 (1945)
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Read 33 DigitalGenius reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 3 customer videos to see why companies chose DigitalGenius as their AI Customer Service

DigitalGenius brings practical applications of deep learning and artificial intelligence into customer service operations of leading companies. Its Human+AI Customer Service Platform combines the best of human and machine intelligence enabling companies to deliver on increasing customer expectations. At its core are deep-learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center’s existing software.

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Customer Rating Review Scorebased on 2395 reference ratings
4.8/5.0 (2395)

33Testimonials

  • "By using artificial intelligence, KLM makes conversations with our customers even more timely, correct and personal. This what characterizes KLM. With the use of AI we support our service agents with technology and should be able to answer many more questions in a shorter period of time. This is exactly what the customer needs.”

    Pieter GroeneveldSenior Vice President
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22 Case Studies

  • KLM Transforms Social Customer Service with DigitalGenius AI

    Pieter GroeneveldSenior Vice President
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3 Customer Videos

  • Play Video
    Tjalling SmitSenior Vice President of Digital
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Additional DigitalGenius Information & Resources

Read DigitalGenius Reviews, Testimonials & Customer References from 33 real DigitalGenius customers.

Browse DigitalGenius Case Studies, Customer Success Stories, & Customer References from 22 businesses that use DigitalGenius.

Watch DigitalGenius Customer Videos to learn why 3 businesses chose DigitalGenius.

FeaturedCustomers has 1,839,014+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.