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  • 4.8 / 5.0 (88)
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Read 33 DigitalGenius reviews and testimonials from customers, explore 22 case studies and customer success stories, and watch 3 customer videos to see why companies chose DigitalGenius as their AI Customer Service Software

DigitalGenius brings practical applications of deep learning and artificial intelligence into customer service operations of leading companies. Its Human+AI Customer Service Platform combines the best of human and machine intelligence enabling companies to deliver on increasing customer expectations. At its core are deep-learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center’s existing software.

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Customer Rating Review Scorebased on 2469 reference ratings
4.8/5.0 (2469)

33Testimonials

  • "We needed to find a way for the support team to quickly catch up on our rapid growth. We all know that hiring, on boarding and training new agents take time. That is why we are so glad to partner with DigitalGenius. The implementation was smooth and we saw the magic happen after a few days. I recommend this to any company that aims to revolutionize the world."

    Mikan PuliGlobal Operations Manager
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22 Case Studies

  • StarOfService Saw a 46% Reduction in Average Handling Time (AHT) After Implementing DigitalGenius.

    Fabienne FortunioCustomer Service Agent
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3 Customer Videos

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Additional DigitalGenius Information & Resources

Read DigitalGenius Reviews, Testimonials & Customer References from 33 real DigitalGenius customers.

Browse DigitalGenius Case Studies, Customer Success Stories, & Customer References from 22 businesses that use DigitalGenius.

Watch DigitalGenius Customer Videos to learn why 3 businesses chose DigitalGenius.

FeaturedCustomers has 1,861,945+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.