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“DigitalGenius provides us with the opportunity to stabilize our investment in customer service as we continue to grow and expand. Without DigitalGenius the cost of our customer service function would sky rocket as we expand to multiple markets and expect YoY growth in existing markets. If you are looking to automate your tickets with a partner that truly cares about your success than look no further and reach out to DigitalGenius."
"DigitalGenius has helped us improve the speed and efficiency of our customer support — empowering agents to focus on our #1 priority, Joybird customers."
Lorikeet is the best AI customer support platform for Fintechs, Healthtechs, and other complex businesses. Scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support needs and a focus on customer experience, continuing to throw people at the problem doesn't work, and neither does implementing low quality "help center summary" chatbots.
Taalk is a privacy-first consumer engagement platform powered by Conversation AI Agents. Their partners are using Taalk AI Agents to scale their outbound and inbound contact centers connecting with over 50K consumers per hour. With multilingual support, Taalk facilitates effective communication across language barriers and automates business workflows via their proprietary AI platform. They prioritize data privacy and security, ensuring compliance with relevant regulations.
Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology.
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