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DigitalGenius Testimonials

  • “DigitalGenius has really helped us in a time of need. Our ticket volume grew significantly due to COVID and became worse when Brexit hit. Moreover, our customer service team was really pleased to have some additional help during this unprecedented period. DigitalGenius really helped us to deliver fast and effective …

  • "I keep pinching myself! I can’t quite believe some of the results we’re seeing with DigitalGenius. Our backlog has significantly reduced compared to last year, and our average handle time has also seen a remarkable decrease."

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  • Ada
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    4.8 / 5.0
    Customer References 94 total
    About

    Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and …

  • Forethought
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    4.8 / 5.0
    Customer References 57 total
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    Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at …

  • Zendesk
    Reference Rating
    4.7 / 5.0
    Customer References 1,332 total
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    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …

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