DigitalGenius Testimonials

"DigitalGenius has really helped us in a time of need. We didn’t expect our online volumes to grow during the pandemic and were not in a place to hire more agents. This meant huge customers were waiting too long for a response. With DigitalGenius we were able to launch within 4 weeks without any IT resources, and automating 20%+ within 8 weeks."

“DigitalGenius provides us with the opportunity to stabilize our investment in customer service as we continue to grow and expand. Without DigitalGenius the cost of our customer service function would sky rocket as we expand to multiple markets and expect YoY growth in existing markets. If you are looking to automate your tickets with a partner that truly cares about your success than look no further and reach out to DigitalGenius."