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"We’re very proud of the innovations we’ve created in partnership with DigitalGenius. We’ve freed a Supervisor from administrative tasks and it’s allowed us to provide even more support to our frontline team. I continue to delve into what DigitalGenius has to offer with the full support and deep knowledge offered …
"Our expectations of what was possible with AI was not only met, but exceeded. DigitalGenius has given us back control over our inbox-reducing our customer wait time by 93% Customers are satisfied and our happiness delivery agents are moreengaged and happier than ever."
Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at …
Fin is powered by their proprietary Fin AI Engine™—a custom-built, modular architecture designed specifically for the scale and complexity of customer service. It combines a custom retrieval system with a …
Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …
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