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DigitalGenius Testimonials

  • "DigitalGenius has created a bot that works perfectly, responding to customer complaints and tagging them at the same time when further work is needed. We no longer spend our time answering repeatable questions. The support department now deal with the most difficult cases leaving our DigitalGenius Bot taking care of …

  • "Next time you engage with your favorite brand and don’t have to suffer through a pre-programmed, un-helpful robot, there’s a good chance a platform like DigitalGenius is at play.”

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  • Fin
    Reference Rating
    4.8 / 5.0
    Customer References 30 total
    About

    Fin is powered by their proprietary Fin AI Engine™—a custom-built, modular architecture designed specifically for the scale and complexity of customer service. It combines a custom retrieval system with a …

  • Zendesk
    Reference Rating
    4.7 / 5.0
    Customer References 1,052 total
    About

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …

  • Kore.ai
    Reference Rating
    4.8 / 5.0
    Customer References 43 total
    About

    Kore.ai is an enterprise software provider of an all-in-one Chatbot Platform (as-a-service) and cutting-edge smart technology for enterprises to build and deploy out-of-the-box or completely customized chatbots for their customers …

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