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"We chose DigitalGenius because we were excited about their ability to fully automate the most repetitive customer inquiry. Today DigitalGenius is handling a third of all inbound service tickets. Its allowing our agents to shift to more proactive orientation. We love these results."
"DigitalGenius has really helped us in a time of need. We didn’t expect our online volumes to grow during the pandemic and were not in a place to hire more agents. This meant huge customers were waiting too long for a response. With DigitalGenius we were able to launch within …
Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and …
Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …
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