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  • 4.7 / 5.0 (4540)
    Premium 297+ References
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  • 4.8 / 5.0 (1704)
    Verified 44+ References

DigitalGenius Testimonials

  • "DigitalGenius has been a fantastic partner for us. The expert service we receive from our account team means we are in great hands. It has completely changed the way we are working – customers are happy, our agents are happy, and we are becoming a more proactive department that adds …

  • "DigitalGenius has really helped us in a time of need. Our ticket volumes grew significantly during COVID and were not in a place to hire more agents. Within 6 weeks DigitalGenius was able to resolve 27% of all incoming tickets and reduce our overall First Reply Time by 60%. With …

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  • Intercom
    Reference Rating
    4.7 / 5.0
    Customer References 297 total
    About

    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …

  • Fin
    Reference Rating
    4.8 / 5.0
    Customer References 30 total
    About

    Fin is powered by their proprietary Fin AI Engine™—a custom-built, modular architecture designed specifically for the scale and complexity of customer service. It combines a custom retrieval system with a …

  • Kore.ai
    Reference Rating
    4.8 / 5.0
    Customer References 44 total
    About

    Kore.ai is an enterprise software provider of an all-in-one Chatbot Platform (as-a-service) and cutting-edge smart technology for enterprises to build and deploy out-of-the-box or completely customized chatbots for their customers …

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