DigitalGenius References Capped?

Access even more references from these marketplace competitors

Work at
DigitalGenius?
Upgrade Profile
  • 4.8 / 5.0 (1528)
    Premium52+ References
  • 4.8 / 5.0 (1140)
    25+ References
  • 4.8 / 5.0 (1094)
    58+ References
Back to Profile

DigitalGenius Testimonials

  • “DigitalGenius has transformed our operations and it has been critical during this unprecedented time.Our agents can now focus on more complex issues as cancellations requests are now being successfully automated."

    Antonio NaddeoDirector Customer Support

  • "DigitalGenius not only improved the response time in our contact center, with customer responses now 70% faster than they were without AI, they also expanded the capacity of my team to focus on more difficult tasks, and not repetitive tickets. We actually didn’t have to hire new team members for this entire past year. Since we implemented DigitalGenius, their team has also been extremely knowledgeable and easy to work with"

    Joel BeachDirector of Customer Care
  • currently locked
  • Reference Rating
    4.7 / 5.0
    Customer References52 total
    About

    Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly was built for B2C leaders who refuse to compromise on operational efficiency or experience. With Gladly, every conversation feels uniquely tailored and instantly responsive, emotionally intelligent and operationally precise, deeply personal and effortlessly scalable. At the heart of our simply powerful platform is Gladly Customer AI —uniquely designed to maintain a single, continuous conversation across all channels while striking the perfect balance of technology and human connection. Learn more at www.gladly.ai/get-started/.

    Visit profile
  • Reference Rating
    4.7 / 5.0
    Customer References25 total
    About

    Netomi is the first AI platform for customer service that allows businesses to activate, manage and train AI to automatically resolve tickets, enhance agent productivity and provide a world-class customer experience. They work with global retail, travel & hospitality, telecommunications, finance and insurance companies including WestJet, Nestle and Singtel.

    Visit profile
  • Reference Rating
    4.7 / 5.0
    Customer References58 total
    About

    Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology.

    Visit profile
Work at DigitalGenius ? Upgrade your profile to unlock all your customer references and remove these competitors
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
  • currently locked
FeaturedCustomers has 1,831,893+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.