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"We were very impressed with the DigitalGenius pitch, professionalism and technology. For a young company, they have grown rather quickly and achieved great traction in the market, which gives us confidence. We are always looking for ways to improve our customer service, and piloting their AI platform allows us to …
“Our partnership with Route 101 and DigitalGenius has allowed us to take some pressure off the agents freeing them up to spend more time with customers with more complex questions that really need that human touch. Automating our routine tickets has enabled us to provide our customers with an incredibly …
Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, …
Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …
Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. …
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