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"We needed to find a way for the support team to quickly catch up on our rapid growth. We all know that hiring, on boarding and training new agents take time. That is why we are so glad to partner with DigitalGenius. The implementation was smooth and we saw the …
“The ‘instant search’ on DigitalGenius is very useful as it helps us to find the appropriate macro quickly; it makes good recommendations in all languages that we use, and it’s accurate. I feel comfortable working with DigitalGenius.
Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, …
Fin is powered by their proprietary Fin AI Engine™—a custom-built, modular architecture designed specifically for the scale and complexity of customer service. It combines a custom retrieval system with a …
Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …
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