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“In our first full week live with DigitalGenius’ AutoPilot, it was already auto-resolving close to 10% of my team’s ticket volume. We’re now fully automating additional support tickets, and we expect to auto-resolve between 15-20% of my team’s volume soon.”
"One of DigitalGenius’s superpowers is its exceptional customer-centric approach, which helps streamline customer interactions and ensure seamless service delivery. Within just a few weeks, we successfully automated a significant portion of customer contacts - all without compromising the quality of our service."
Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at …
Fin is powered by their proprietary Fin AI Engine™—a custom-built, modular architecture designed specifically for the scale and complexity of customer service. It combines a custom retrieval system with a …
Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …
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