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"I keep pinching myself! I can’t quite believe some of the results we’re seeing with DigitalGenius. Our backlog has significantly reduced compared to last year, and our average handle time has also seen a remarkable decrease."
"Bots may be cool, but DigitalGenius, a former TechCrunch Disrupt Battlefield finalist, thinks there’s a better way using artificial intelligence and machine learning to transform customer service.”
Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …
Fin is powered by their proprietary Fin AI Engine™—a custom-built, modular architecture designed specifically for the scale and complexity of customer service. It combines a custom retrieval system with a …
Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …
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