Access even more references from these marketplace competitors
"We chose DigitalGenius because we were excited about their ability to fully automate the most repetitive customer inquiry. Today DigitalGenius is handling a third of all inbound service tickets. Its allowing our agents to shift to more proactive orientation. We love these results."
"DigitalGenius has really helped us in a time of need. Our ticket volumes grew significantly during COVID and were not in a place to hire more agents. Within 6 weeks DigitalGenius was able to resolve 27% of all incoming tickets and reduce our overall First Reply Time by 60%. With …
Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …
Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at …
Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, …
FeaturedCustomers has 1,911,112+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
