1. Home
  2. Software Categories
  3. AI Customer Service
  4. DigitalGenius
  5. Testimonials
  6. UPGRADE PROFILE

  • DigitalGenius

  • Website www.digitalgenius.com
  • Phone+44 208 242 1943
  • Headquarters England
OVERALL CUSTOMER
REFERENCE RATING
4.7
SORT BY

Don't see enough customer reviews? Check out these DigitalGenius competitors.

"The ‘instant search’ on DigitalGenius is very useful as it helps us to find the appropriate macro qui..."
Fabienne Fortunio
Customer Service Agent
READ FULL TESTIMONIAL
"DigitalGenius solves simple customer issues almost instantly which allows Zip agents to focus on comp..."
Jabish Abraham
Continuous Improvement Manager
READ FULL TESTIMONIAL
"DigitaIGenius is a very easy tool to work with, especially given that the macros we need for the issu..."
Josh Needles
Customer Care Agent
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

"The best thing about DigitalGenius is that the AI is continuously improving. As it develops every day..."
Maryvonne Hassall
Digital Strategy Manager
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

"DigitalGenius has helped us improve the speed and efficiency of our customer support — empowering age..."
Nelson Keating
Sr. Product Manager
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

"We want to better serve our travelers every day, which means quick response times for traveller queri..."
Symen Jansma
CEO and Founder
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

"DigitalGenius not only improved the response time in our contact center, with customer responses now..."
Joel Beach
Director of Customer Care
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

"DigitalGenius powered a drop in our first-response time (FRT) to an all-time low. 40% of responses fr..."
Emily Mitchell
Customer Experience Manager
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

"In our first full week live with DigitalGenius’ AutoPilot, it was already auto-resolving close to 10%..."
Briana Cahn
Student Help Manager
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

"Bots may be cool, but DigitalGenius, a former TechCrunch Disrupt Battlefield finalist, thinks there’s..."
TechCrunch
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

"We needed to find a way for the support team to quickly catch up on our rapid growth. We all know tha..."
Mikan Puli
Global Operations Manager
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

"We were very impressed with the DigitalGenius pitch, professionalism and technology. For a young comp..."
Eurostar
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

"DigitalGenius is the perfect solution for Zip. Agents can focus on more intricate and detailed respon..."
Nathan Storey
Partner Support - Team Leader
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

"Our expectations of what was possible with AI was not only met, but exceeded. DigitalGenius has given..."
Verena
Head of Customer Experience
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

"Working with the team at DigitalGenius has been fantastic. The guidance they provided made sure we de..."
Freeletics
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

"Digital Genius enables Serato Customer Support to help our customers faster and more efficiently, and..."
Luke Bradshaw
Support Operations Manager
READ FULL TESTIMONIAL
Testimonial Locked

Work for DigitalGenius ?
Claim this Profileand
unlock all 24 Testimonials.

Testimonials & Customer References of individual DigitalGenius customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if DigitalGenius is the right business software or service for your company.

We monitor all 24 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.