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  • 4.8 / 5.0 (2683)
    Verified 94+ References
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DigitalGenius Testimonials

  • “Our partnership with Route 101 and DigitalGenius has allowed us to take some pressure off the agents freeing them up to spend more time with customers with more complex questions that really need that human touch. Automating our routine tickets has enabled us to provide our customers with an incredibly …

  • "DigitalGenius has helped us improve the speed and efficiency of our customer support — empowering agents to focus on our #1 priority, Joybird customers."

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  • Ada
    Reference Rating
    4.8 / 5.0
    Customer References 94 total
    About

    Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and …

  • Gladly
    Reference Rating
    4.8 / 5.0
    Customer References 65 total
    About

    Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, …

  • Fin
    Reference Rating
    4.8 / 5.0
    Customer References 30 total
    About

    Fin is powered by their proprietary Fin AI Engine™—a custom-built, modular architecture designed specifically for the scale and complexity of customer service. It combines a custom retrieval system with a …

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