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Read 28 Aisera reviews and testimonials from customers, explore 23 case studies and customer success stories, and watch customer videos to see why companies chose Aisera as their IT Service Management Software

Aisera, a leader in agentic AI, empowers businesses to deliver transformative work experiences, boost employee productivity and reduce operational costs with its award-winning AI agent platform. Its AI Agent platform leverages purpose-built AI agents for IT, HR, Finance, and other domains to serve knowledge, coordinate decision-making, orchestrate processes, and autonomously take actions across business systems and applications, delivering measurable business value.

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Customer Rating Review Score based on 1838 reference ratings
4.8/5.0 (1838)
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28Testimonials

  • “Since March 2020, we’ve scaled to meet the incredible increase in Help Desk and Service request automation for [our] employees. Aisera has enabled us to deliver exceptional user experience and …

    Military Branch VP End-User Services and Experience

  • “At Big 5, harnessing the transformative capabilities of Aisera Assistant with agentic AI, we empower our workforce with instant self-service, ensuring we move fast and achieve peak productivity.”

    Tim Montano Vice President

  • “Aisera’s AI Service Desk solution solves unique challenges for our IT and Facilities groups. To provide our employees great employee experiences as we moved campuses in the Bay Area and …

    Global Hi-Tech Company Chief Information Officer
28 more testimonials currently locked

23 Case Studies

  • Grant Thornton auto-resolves 75% of employee requests thanks to Aisera's AI Service …

    Jamie Fowler Chief Technology Officer

  • Dave - Customer Case Study

    Mia Alexander VP of Customer Success

  • Dartmouth - Customer Case Study

    Mitch Davis Chief Information Officer
23 more case studies currently locked

Additional Aisera Information & Resources

Read Aisera Reviews, Testimonials & Customer References from 28 real Aisera customers.

Browse Aisera Case Studies, Customer Success Stories, & Customer References from 23 businesses that use Aisera.

FeaturedCustomers has 1,899,635+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.