CoSupport AI is a fully customizable AI platform for customer service — designed to automate, scale, and enhance support operations at every level. It unites three powerful solutions: AI Agent that handles customer inquiries independently, AI Assistant that generates ready-to-go reply suggestions for support agents, and AI Business Intelligence that turns customer correspondence into actionable insights.
"It is a pleasure to see how quickly AI handles support requests. The biggest benefit for our team is that we managed to reduce the first response time by around 40% and the full ticket resolution time by 50%. I can also see that we started getting more positive feedback from our customers about the speed of the support team, which is exactly what we wanted to achieve with AI. The solution became the integral part of our support workflow, and the team finds it very helpful, especially for resolving recurring questions our customers have."
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