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Cosupport.ai

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Read 11 Cosupport.ai reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Cosupport.ai as their Customer Service Software

CoSupport AI is AI customer support software that trains on a company's own resolved tickets and knowledge base, then answers inside the helpdesk the team already uses, such as Zendesk, Freshdesk or Zoho Desk.

There are two products. CoSupport AI Agent answers customers across chat, email and voice and resolves repetitive L1 tickets end to end, deflecting up to 90% of them. CoSupport AI Assistant drafts replies, summaries and translations for human agents on the tickets that need a person. Both reply in 120+ languages.

Every answer is checked against the company's own sources on a USPTO-patented anti-hallucination architecture (US11823031B1), with 99% response accuracy and a decision log on every reply.

More than 300 brands use CoSupport AI. Cocoatech, a SaaS company on Zendesk, reached 81% deflection. Softorino grew from 69% to 82% AI resolution in 3 months. Hour Timesheet automates 82% of its chats with a two-agent team. Nordic Knots, an e-commerce brand, saves about $7K per month. Outstaff Your Team went live in 3 days.

Pricing is $0.50 per AI resolution, unresolved tickets are free, and the first 1,000 AI responses are free on real tickets. CoSupport AI is ISO 27001 certified and GDPR and CCPA compliant.

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Customer Rating Review Score based on 377 reference ratings
4.8/5.0 (377)
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11Testimonials

  • "Our decision-making processes have been transformed with CoSupport BI. It provides our team members with easy access to data insights directly through Slack, helping managers make informed decisions faster. You …

    Karyna Naminass Chief Executive Officer

  • "This AI customer service solution was implemented in just three days, and the first month results were stunning - the average resolution time decreased by more than 50%. Long-term (we …

    Ann Kuss Chief Executive Officer

  • "Our customers love the instant, high-quality responses. I have been impressed with CoSupport's professional and helpful attitude towards implementation and helping us reach our goals."

    Chris J. Customer Success Manager
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12 Case Studies

  • How to Save $7,000 Monthly Using AI in Ecommerce Business

  • SupportYourApp automates 80% of internal support with Cosupport.ai

  • eCatering resolves 50% of support tickets with Cosupport.ai

    Chris J. Customer Success Manager
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Additional Cosupport.ai Information & Resources

Read Cosupport.ai Reviews, Testimonials & Customer References from 11 real Cosupport.ai customers.

Browse Cosupport.ai Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Cosupport.ai.

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