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"The chatbot resolves around 75% of all support tickets now. This allowed us to downscale the support team by 6 team members, which would save us thousands of dollars per month in the long run. I am also very happy with the accuracy of AI responses. I have checked hundreds …
"The impact of launching the CoSupport AI chatbot is tangible. We get our hands on way fewer tickets now, as AI solves many on its own. The response accuracy is excellent — whenever we add a new data source, I am confident the AI won't misinterpret it."
Born Digital is digitalizing overall customer care, experience, and interaction by covering all channels using AI. They created virtual assistants, which they first learned to speak in local languages and …
Directly makes on-demand business apps. Fast-growing companies like Pinterest, Lyft and Republic Wireless use Directly's customer service apps to scale support and improve customer experience. Expert users get a smart …
Inkeep helps with every step of support: AI assistant for users, a copilot for your support team, and reports on content gaps. Turn your content into an AI chatbot for …
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