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"The AI performance has been very good. It handles FAQs and many complex questions well, and the escalated tickets I'm seeing come through are ones I wouldn't expect AI to be able to handle. CoSupport AI has exceeded my expectations."
"The chatbot resolves around 75% of all support tickets now. This allowed us to downscale the support team by 6 team members, which would save us thousands of dollars per month in the long run. I am also very happy with the accuracy of AI responses. I have checked hundreds …
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …
Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and …
Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at …
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