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"Our decision-making processes have been transformed with CoSupport BI. It provides our team members with easy access to data insights directly through Slack, helping managers make informed decisions faster. You must try it."
"This AI customer service solution was implemented in just three days, and the first month results were stunning - the average resolution time decreased by more than 50%. Long-term (we have been a CoSupport client for a year already) - the turnover in the team has improved as our agents were no longer bored resolving repetitive questions. I’m glad we ran into CoSupport AI back in 2023. Recommended!"
AnswerIQ is an artificial intelligence service in the customer support space. It uses sophisticated algorithms to read and understand all the interactions from past tickets between the customer support agent and the customer. Once implemented, AnswerIQ enables a business to intelligently classify and automatically respond to simple known issues and more importantly assist the agents with the top three recommended responses to complex questions. It works within the existing customer experience systems like Zendesk, Salesforce etc. eliminating the need to learn any new system.
Leaping AI makes Voice AI agents for businesses that are human-like, automate 70% of the calls end to end and self-improve. For one retailer who has >100 human agents, they are now taking 100% of all incoming customer support calls and automating up to 70% of them end to end. For another retailer, they ran an outbound campaign in one week that converted 30% of customers. Similar results have historically taken this retailer 5 weeks to achieve.
Spangle is an Agentic AI platform that delivers self-optimizing shopping experiences to capture more revenue from paid traffic. These 1:1 experiences are contextually relevant and adaptive based on consumer engagement in real time. Spangle is backed by top-tier VCs. Their team brings 30+ years of expertise in scaling AI initiatives at Amazon and in luxury retail. As serial entrepreneurs, their team has solved complex commerce challenges and driven ROI for industry leaders and high-growth disruptors.
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