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  • 4.8 / 5.0 (141)
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Read 13 Born Digital reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Born Digital as their AI Customer Service Software

Born Digital is digitalizing overall customer care, experience, and interaction by covering all channels using AI. They created virtual assistants, which they first learned to speak in local languages and gradually added other global languages as well. Their product covers all channels such as calls, email, and chat. In addition, it creates analytical dashboards for all customer interactions which helps to improve the customer experience - ALL-IN-ONE PLATFORM.

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Customer Rating Review Scorebased on 144 reference ratings
4.7/5.0 (144)
  • 2026
    Winter 2026Rising StarAI Customer Service Software
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13Testimonials

  • “Consequently, the search for a solution led to the adoption of Born Digital’s AI Conversation Analytics for the email channels, proving to be an excellent choice.”

    Jana ŠnajdrováDirector of Customer Experience
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12 Case Studies

  • Gopass is handling unexpected peaks in customer service thanks to conversational AI

    Martina SykorovaHead of Customer Services & Relations
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Additional Born Digital Information & Resources

Read Born Digital Reviews, Testimonials & Customer References from 13 real Born Digital customers.

Browse Born Digital Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Born Digital.

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