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Read 13 Born Digital reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch customer videos to see why companies chose Born Digital as their AI Customer Service Software

Born Digital is digitalizing overall customer care, experience, and interaction by covering all channels using AI. They created virtual assistants, which they first learned to speak in local languages and gradually added other global languages as well. Their product covers all channels such as calls, email, and chat. In addition, it creates analytical dashboards for all customer interactions which helps to improve the customer experience - ALL-IN-ONE PLATFORM.

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Customer Rating Review Scorebased on 169 reference ratings
4.7/5.0 (169)
  • 2026
    Winter 2026Rising StarAI Customer Service Software

13Testimonials

  • “Recently, EMA (the virtual agent) mastered the task of handling electric meters self-readings, further expanding its capabilities. This accomplishment proves to be immensely valuable, especially considering continuous digitalization of simple processes and current situation on the market when customers‘ needs are having the energy consumption under control.“

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12 Case Studies

  • How VSD fully automated two out of three contact lines with conversational AI

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Read Born Digital Reviews, Testimonials & Customer References from 13 real Born Digital customers.

Browse Born Digital Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Born Digital.