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“Thanks to the predictive analytics of Born Digital platform, we are now able to predict, and therefore cover the unexpected peaks. By doing so, we are preventing our customer service from the overload.“
“We can now analyze in real-time what the reasons for customer interactions are and identify opportunities for process improvement. Thanks to the predictive analytics, we are now also able to predict and therefore cover unexpected peaks, leading to shorter waiting times.”
AnswerIQ is an artificial intelligence service in the customer support space. It uses sophisticated algorithms to read and understand all the interactions from past tickets between the customer support agent and the customer. Once implemented, AnswerIQ enables a business to intelligently classify and automatically respond to simple known issues and more importantly assist the agents with the top three recommended responses to complex questions. It works within the existing customer experience systems like Zendesk, Salesforce etc. eliminating the need to learn any new system.
Fini empowers enterprises to effortlessly deploy headless AI agents capable of resolving 80%+ of support tickets with 97% accuracy in over 50 languages—all without writing a single line of code. Their journey began with a mission to transform customer support, inspired by their experience at Uber. Since launching in 2022, they've quickly grown, trusted by global enterprises to streamline operations, delight customers, and empower support teams. Backed by renowned investors including Y Combinator, Matrix Partners, and angels from Uber, Intercom, Softbank, McKinsey, and Twitter, Fini combines deep industry insights with cutting-edge technology. Partner with them and experience the power of AI-driven customer support firsthand.
Quickchat AI is the conversational AI platform to build reliable AI Agents for business. They have witnessed an astounding revolution in Artificial Intelligence spearheaded by OpenAI's GPT-3. Back in 2020, they marveled at its capabilities and imagined its potential to transform industries. They have now all seen how Large Language Models can wield the power of language like never before, crafting content, generating code, and delivering human-like conversational experiences.
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