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Born Digital Case Studies

  • Transforming Contact Center Operations at a Logistics company with AI Analytics

    Šárka ŠimkováCX Project Coordinator

  • Gopass is handling unexpected peaks in customer service thanks to conversational AI

    Martina SykorovaHead of Customer Services & Relations
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    4.7 / 5.0
    Customer References6 total
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    Leaping AI makes Voice AI agents for businesses that are human-like, automate 70% of the calls end to end and self-improve. For one retailer who has >100 human agents, they are now taking 100% of all incoming customer support calls and automating up to 70% of them end to end. For another retailer, they ran an outbound campaign in one week that converted 30% of customers. Similar results have historically taken this retailer 5 weeks to achieve.

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    4.7 / 5.0
    Customer References5 total
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    Rulai’s Low-Code, Omnichannel, and End-to-end Conversational AI platform lets companies build virtual assistants to increase self-service capabilities at every touchpoint. Rulai’s level-3 Conversational AI technology makes it easy for domain experts to create and customize powerful virtual agents to support a variety of use cases in sales, marketing, customer service, HR, and IT services.

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    4.7 / 5.0
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    Taalk is a privacy-first consumer engagement platform powered by Conversation AI Agents. Their partners are using Taalk AI Agents to scale their outbound and inbound contact centers connecting with over 50K consumers per hour. With multilingual support, Taalk facilitates effective communication across language barriers and automates business workflows via their proprietary AI platform. They prioritize data privacy and security, ensuring compliance with relevant regulations.

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