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Read 13 Yuma reviews and testimonials from customers, explore 9 case studies and customer success stories, and watch customer videos to see why companies chose Yuma as their AI Customer Service Software

Yuma is the most advanced AI platform built for e-commerce. Their agentic AI products help merchants automate customer interactions across every stage of the customer journey. ‍ Whether it’s answering support tickets, recovering abandoned carts, or offering personalized product recommendations, Yuma’s AI Agents work 24/7 to deliver results: Happier customers, higher revenue, and lower costs

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Customer Rating Review Scorebased on 84 reference ratings
4.8/5.0 (84)

13Testimonials

  • “We chose Yuma AI, because of their overall multichannel accuracy. We tried help desk AI features and other AI products for our customer service but none of them made a difference. Later, we found Yuma to be the most effective option we tried. Yuma helps our customers on Trust Pilot and gets great feedback for super customer service. I think that’s great!”

    Martin ThiebautCMO & Co-Founder
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9 Case Studies

  • How MFI Medical Cut First Response Time by 87% and Automated 64% of Customer Inquiries with Yuma AI

    Augustus WieselChief Executive Officer
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Additional Yuma Information & Resources

Read Yuma Reviews, Testimonials & Customer References from 13 real Yuma customers.

Browse Yuma Case Studies, Customer Success Stories, & Customer References from 9 businesses that use Yuma.

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