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Yuma Testimonials

  • "One of the biggest challenges with managing a CX team (specially one that includes part-time employees) is scaling up and down based on volume spikes and seasonality. Being able to use AI like an accordion whenever we need the flexibility is a huge benefit for us. That prompted our search …

  • “A year ago when we started to search for a solution, we experienced the highest backlog of tickets since our launch. Our response time skyrocketed, which was hard to see as we always prided ourselves in our above industry standard response times. At the same time, with the company growing …

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  • Ada
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    4.8 / 5.0
    Customer References 95 total
    About

    Ada's AI-powered platform enables enterprise businesses around the world to automate an incredible customer experience that saves time, reduces cost, and strengthens support. Their industry-leading clients like Telus, Upwork and …

  • Intercom
    Reference Rating
    4.7 / 5.0
    Customer References 297 total
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    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …

  • Tidio
    Reference Rating
    4.8 / 5.0
    Customer References 76 total
    About

    Tidio offers an all-in-one customer communication solution that combines live chat, help desk, chatbots, and AI agents to help businesses deliver efficient, personalized, and responsible support experiences. Designed for companies …

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