Yuma Testimonials

“AI is our secret weapon this BFCM. Yuma’s AI Agents handled a staggering number of inquiries, equivalent to the workload of nearly 50 human agents. Without them, we’d have faced days of backlog, frustrated customers, and lost sales. Instead, Yuma AI delivered instant, consistent, high-quality responses, keeping customer satisfaction sky-high during our busiest season.”

"One of the biggest challenges with managing a CX team (specially one that includes part-time employees) is scaling up and down based on volume spikes and seasonality. Being able to use AI like an accordion whenever we need the flexibility is a huge benefit for us. That prompted our search for a trusted AI solution.”