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Laivly

Read 3 Laivly reviews and testimonials from customers, explore 8 case studies and customer success stories, and watch customer videos to see why companies chose Laivly as their AI Customer Service Software

Laivly is an ambitious team of gamers, geeks, artists, and data science nerds helping to define the future of CX through the applied practical use of generative AI, machine learning, and automation in unique ways.
Led by a team of experienced contact center experts, Laivly grew out of the specific needs and challenges of customer care and self-service.

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Customer Rating Review Score based on 181 reference ratings
4.8/5.0 (181)
  • Winter 2026 Top Performer AI Customer Service Software
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3Testimonials

  • “Sidd is definitely a time saver. When doing ratings and reviews, I no longer cringe!”

    Major Beauty Brand Company

  • “It is amazing to have an application like SIDD; it actually saves us time!”

    Large Grocery Delivery Service Company

  • “I love the fact that you do not need to login to use Sidd and that it logs into each brand for you! Also, the generated responses were perfect!“

    Leading E-Commerce Retailer
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8 Case Studies

  • Streamlining Appeasement Policy Adherence for a Top Retailer to Drive Savings

  • Improving Agent Speed-to-Production for a Leading E-Commerce Retailer

  • Improving Efficiency and CSAT for a Leading Global Beauty Company

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Additional Laivly Information & Resources

Read Laivly Reviews, Testimonials & Customer References from 3 real Laivly customers.

Browse Laivly Case Studies, Customer Success Stories, & Customer References from 8 businesses that use Laivly.

FeaturedCustomers has 1,899,944+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.