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Cresta

Read 22 Cresta reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch 3 customer videos to see why companies chose Cresta as their Conversation Intelligence Software

Cresta is a company that uses artificial intelligence (AI) to help businesses improve productivity and customer service. We are the pioneers of real-time intelligence for customer conversations. Cresta was founded with the goal of using AI to help people learn high-value skills and in doing so, make business radically more productive.

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  • 22 Testimonials View
  • 12 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 648 reference ratings
4.8/5.0 (648)
  • 2025 Top Rated Software Award

22Testimonials

  • “One of my agents has dramatically increased their revenue results from Q3 to Q4. Cresta has really helped me with identifying value statements at the start of the conversation – …

  • “It allows the agent to breathe a little bit more knowing that they’re not going to be held accountable for one lousy or subpar call. We can take their full …

  • “Most helpful is for leaders and understanding how effective we are at coaching our collectors. Now with Cresta, we’re able to see if the collectors are executing the behaviors we …

21 more testimonials currently locked

12 Case Studies

  • How Vivint and Cresta optimize the sales process and drive cost savings

  • How Cresta partnered with a Fortune 500 insurance company to drive 7% …

  • How Oportun transformed QM and reduced workload by 50% with Cresta

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3 Customer Videos

  • How Brinks Home saves time, cuts costs, and drives results with Cresta
  • How Snap Finance Reduced AHT by 40% and Increased QM Automation to 100% with Cresta
  • How Cresta Helped Aptive Unlock $2.37M in Revenue & 46% Call Save Rate
2 more videos currently locked

Additional Cresta Information & Resources

Read Cresta Reviews, Testimonials & Customer References from 22 real Cresta customers.

Browse Cresta Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Cresta.

Watch Cresta Customer Videos to learn why 3 businesses chose Cresta.