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Cresta is a company that uses artificial intelligence (AI) to help businesses improve productivity and customer service. We are the pioneers of real-time intelligence for customer conversations. Cresta was founded with the goal of using AI to help people learn high-value skills and in doing so, make business radically more productive.
“Cresta makes it easy to apply state-of-the-art AI across our contact center and continue to raise the bar of our customer interactions."
“Now with Cresta, we’re able to see if the collectors are executing the behaviors we know drive success, which is allowing us to coach more effectively and drive improved results. …
“Before Cresta, on-the-spot coaching was way harder… We didn’t have that ability before. So you’d have to wait, then pull last week’s calls, and then you’re coaching on behavior agents …
Read Cresta Reviews, Testimonials & Customer References from 22 real Cresta customers.
Browse Cresta Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Cresta.
Watch Cresta Customer Videos to learn why 3 businesses chose Cresta.
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