Cresta References Capped?

Access even more references from these marketplace competitors

Work at
Cresta?
Upgrade Profile
  • 4.8 / 5.0 (1573)
    102+ References
  • 4.8 / 5.0 (926)
    22+ References
  • 4.8 / 5.0 (964)
    156+ References

Cresta

Read 22 Cresta reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch 3 customer videos to see why companies chose Cresta as their Conversation Intelligence Software

Cresta is a company that uses artificial intelligence (AI) to help businesses improve productivity and customer service. We are the pioneers of real-time intelligence for customer conversations. Cresta was founded with the goal of using AI to help people learn high-value skills and in doing so, make business radically more productive.

Show more
Categories:
Show more
  • 22 Testimonials View
  • 12 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 606 reference ratings
4.8/5.0 (606)
  • 2025 Top Rated Software Award

22Testimonials

  • “I love hints, they allow me to do my job now that I can’t sit next to agents every day."

    Rich Joos Retention Manager

  • “One of my agents has dramatically increased their revenue results from Q3 to Q4. Cresta has really helped me with identifying value statements at the start of the conversation – …

    Fortune 500 Insurance and Financial Services Company Lead Supervisor

  • “The speed of innovation has been really great. They (Cresta) absolutely take into consideration what the customer needs and help them along that journey.”

    Bryan Ennis Vice President of Customer Experience Centers
21 more testimonials currently locked

12 Case Studies

  • How Brinks Home saves time, cuts costs, and drives results with Cresta

    Veronica Moturi Senior Vice President of Customer Experience

  • How Holiday Inn and Cresta partnered to boost revenue and improve agent …

    Jason Love Director of Contact Center Training

  • How Oportun transformed QM and reduced workload by 50% with Cresta

    Veronica Semler Vice President of Member Servicing
11 more case studies currently locked

3 Customer Videos

  • How Cresta Helped Aptive Unlock $2.37M in Revenue & 46% Call Save Rate
    Play Video
    Evan Unick VP of Customer Solutions
  • How Snap Finance Reduced AHT by 40% and Increased QM Automation to 100% with Cresta
    Play Video
    Mike Mossman Senior Vice President of Customer Service and Collections
  • How Brinks Home saves time, cuts costs, and drives results with Cresta
    Play Video
    Veronica Moturi Senior Vice President of Customer Experience
2 more videos currently locked

Additional Cresta Information & Resources

Read Cresta Reviews, Testimonials & Customer References from 22 real Cresta customers.

Browse Cresta Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Cresta.

Watch Cresta Customer Videos to learn why 3 businesses chose Cresta.

FeaturedCustomers has 1,924,618+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.