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Cresta is a company that uses artificial intelligence (AI) to help businesses improve productivity and customer service. We are the pioneers of real-time intelligence for customer conversations. Cresta was founded with the goal of using AI to help people learn high-value skills and in doing so, make business radically more productive.
“Before Cresta, on-the-spot coaching was way harder… We didn’t have that ability before. So you’d have to wait, then pull last week’s calls, and then you’re coaching on behavior agents …
“We were very reactive. We were very old school, very traditional in the sense of a customer call center."
“It’s hard for me to think about how we did things previously now that I have access to it because I use it daily and it’s extremely useful for me. …
Read Cresta Reviews, Testimonials & Customer References from 22 real Cresta customers.
Browse Cresta Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Cresta.
Watch Cresta Customer Videos to learn why 3 businesses chose Cresta.
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