Read 22 Cresta reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch 3 customer videos to see why companies chose Cresta as their undefined

Cresta is a company that uses artificial intelligence (AI) to help businesses improve productivity and customer service. We are the pioneers of real-time intelligence for customer conversations. Cresta was founded with the goal of using AI to help people learn high-value skills and in doing so, make business radically more productive.

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Customer Rating Review Scorebased on 435 reference ratings
4.8/5.0 (435)
  • Top Rated Software 2025 2025
    2025Top Rated Software Award

22Testimonials

  • “With one of our weaker agents, not only have we seen a drastic improvement in his QA scores, his ARR has increased significantly as well. Cresta continues to drive ARR, as we already are over 90% of our monthly goal.”

    Leading Cloud SaaS ProviderTeam Lead
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12 Case Studies

  • How Oportun transformed QM and reduced workload by 50% with Cresta

    Veronica SemlerVice President of Member Servicing
11 more case studiescurrently locked

3 Customer Videos

  • Play Video
    Veronica MoturiSenior Vice President of Customer Experience
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Additional Cresta Information & Resources

Read Cresta Reviews, Testimonials & Customer References from 22 real Cresta customers.

Browse Cresta Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Cresta.

Watch Cresta Customer Videos to learn why 3 businesses chose Cresta.

FeaturedCustomers has 1,883,622+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.