“Cresta is really the technology of the future. Everybody has Siri or Alexa; they’re used to having systems that help them and that’s what Cresta is.“
“Before Cresta, on-the-spot coaching was way harder… We didn’t have that ability before. So you’d have to wait, then pull last week’s calls, and then you’re coaching on behavior agents did last week. Cresta is instantaneous so I don’t even know if we could quantify how much better it is than how we used to coach. Because in my mind, it’s 100% better because it’s instant coaching.”












