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DigitalGenius Case Studies

  • Quiksilver resolves 65% of all tickets within two weeks of launching DigitalGenius

  • Volcom resolves 27% of their ticket volume with DigitalGenius Automation within 4 weeks.

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    4.7 / 5.0
    Customer References28 total
    About

    Directly makes on-demand business apps. Fast-growing companies like Pinterest, Lyft and Republic Wireless use Directly's customer service apps to scale support and improve customer experience. Expert users get a smart way to help others, share in the rewards and work on their own terms. Customers get expert help in minutes. Directly integrates with Zendesk, Desk and Salesforce and other leading helpdesk software.

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    4.7 / 5.0
    Customer References52 total
    About

    Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, including Crate & Barrel, Ulta Beauty, and Tumi, Gladly delivers radically efficient and radically personal experiences. Gladly was built for B2C leaders who refuse to compromise on operational efficiency or experience. With Gladly, every conversation feels uniquely tailored and instantly responsive, emotionally intelligent and operationally precise, deeply personal and effortlessly scalable. At the heart of our simply powerful platform is Gladly Customer AI —uniquely designed to maintain a single, continuous conversation across all channels while striking the perfect balance of technology and human connection. Learn more at www.gladly.ai/get-started/.

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    4.7 / 5.0
    Customer References4 total
    About

    Quidget is Best AI Chatbot for websites, support & sales trained on your content, live in 3 minutes. Whether it’s answering support questions, qualifying leads, or helping your internal teams, Quidget handles repetitive conversations 24/7 across 45+ languages and hands off complex issues to humans when needed.

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