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DigitalGenius Case Studies

  • Volcom resolves 27% of tickets in 4 weeks with DigitalGenius

    Derek Boede Head of Customer Service

  • Club L London automates the work of 10 agents a week with DigitalGenius

    Fiona Abrams Head of Customer Experience
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  • Fin
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    4.8 / 5.0
    Customer References 30 total
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    Fin is powered by their proprietary Fin AI Engine™—a custom-built, modular architecture designed specifically for the scale and complexity of customer service. It combines a custom retrieval system with a …

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  • Zendesk
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    4.7 / 5.0
    Customer References 1,194 total
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    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …

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  • Cognigy
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    4.8 / 5.0
    Customer References 52 total
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    Cognigy is recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, as well as the IDC MarketScape for worldwide General-Purpose Conversational AI Platforms 2021. …

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