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DigitalGenius Case Studies

  • waterdrop uses AI automation to improve both the customer and employee experience

    Kane SakataSubject Matter Expert Customer Service

  • Using AI to elevate CX at scale

    Jason RichardsonHead of Customer Experience
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    Enjo is your AI copilot for support management. Automatically resolve most support requests and get AI powered acceleration for the rest. Enjo copilots are powered by an enterprise grade generative AI platform that is purpose built for support teams.

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    MessageMind.ai is an AI-powered customer service automation platform that focuses on delivering human-like interactions to handle customer support and sales inquiries across various communication channels, including WhatsApp, Instagram, and Messenger.

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    Yuma is the most advanced AI platform built for e-commerce. Their agentic AI products help merchants automate customer interactions across every stage of the customer journey. ‍Whether it’s answering support tickets, recovering abandoned carts, or offering personalized product recommendations, Yuma’s AI Agents work 24/7 to deliver results: Happier customers, higher revenue, and lower costs.

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