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DigitalGenius Case Studies

  • Quiksilver resolves 65% of all tickets within two weeks of launching DigitalGenius

  • G-Star® used DigitalGenius to resolve 90% of order-related cases without agent involvement

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  • Forethought
    Reference Rating
    4.8 / 5.0
    Customer References 57 total
    About

    Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at …

  • Gladly
    Reference Rating
    4.8 / 5.0
    Customer References 65 total
    About

    Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, …

  • Gorgias
    Reference Rating
    4.8 / 5.0
    Customer References 230 total
    About

    Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …

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