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DigitalGenius Case Studies

  • Blakely dramatically improve response time with AI on email and chat

  • Blakely boosts chat deflection to 75% with DigitalGenius

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  • Intercom
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    4.7 / 5.0
    Customer References 297 total
    About

    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …

  • Gladly
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    4.8 / 5.0
    Customer References 65 total
    About

    Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, …

  • Gorgias
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    4.8 / 5.0
    Customer References 230 total
    About

    Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. Their goal is to make it easy for any …

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