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DigitalGenius Case Studies

  • G-Star® used DigitalGenius to resolve 90% of order-related cases without agent involvement

  • Boardriders automates half of customer service cases with DigitalGenius

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  • Intercom
    Reference Rating
    4.7 / 5.0
    Customer References 297 total
    About

    Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring …

  • Forethought
    Reference Rating
    4.8 / 5.0
    Customer References 55 total
    About

    Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at …

  • Gladly
    Reference Rating
    4.8 / 5.0
    Customer References 61 total
    About

    Uniquely powered by Customer AI, Gladly is the only CX platform that puts the customer —not tickets —at the center of every conversation. Trusted by the world’s most customer-centric brands, …

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