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DigitalGenius Case Studies

  • Imagine Learning Reduces Customer Service Handling Time By 70% With DigitalGenius

    Joel BeachDirector of Customer Care

  • DigitalGenius helped Odlo automate over 35% of chats in just one month

    Anne-Catherine GrunholzerHead of Customer Service
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    4.7 / 5.0
    Customer References9 total
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    Fini empowers enterprises to effortlessly deploy headless AI agents capable of resolving 80%+ of support tickets with 97% accuracy in over 50 languages—all without writing a single line of code. Their journey began with a mission to transform customer support, inspired by their experience at Uber. Since launching in 2022, they've quickly grown, trusted by global enterprises to streamline operations, delight customers, and empower support teams. Backed by renowned investors including Y Combinator, Matrix Partners, and angels from Uber, Intercom, Softbank, McKinsey, and Twitter, Fini combines deep industry insights with cutting-edge technology. Partner with them and experience the power of AI-driven customer support firsthand.

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    4.7 / 5.0
    Customer References18 total
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    Lorikeet is the best AI customer support platform for Fintechs, Healthtechs, and other complex businesses. Scaling customer support while maintaining response quality is exceptionally hard. For companies with complex support needs and a focus on customer experience, continuing to throw people at the problem doesn't work, and neither does implementing low quality "help center summary" chatbots.

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    Momntum is help businesses unlock the true value of their customer relationships using AI. Their platform goes beyond traditional automation by enabling brands to understand how their customers feel, what they need, and when they’re ready to act, across every channel.

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