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Zowie

Read 42 Zowie reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch 7 customer videos to see why companies chose Zowie as their AI Customer Service Software

Zowie enables companies that sell online to deflect tickets using powerful automation technology, care for customers with omnichannel inbox and sell more using enhanced customer context. Zowie can act as your standalone customer service system or enhance your current tools like Zendesk, Intercom, Gorgias, and many others with automation technology.

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  • 42 Testimonials View
  • 26 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 1536 reference ratings
4.8/5.0 (1536)
  • Winter 2026 Top Performer AI Customer Service Software
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42Testimonials

  • "We’re really big on wow, that was easy. Whenever customers have an issue, we always make sure they’re fully taken care of and that’s exactly what Zowie lets us achieve."

    Tricia Berthet Contact Center Director

  • “Even though our ecommerce sales have grown, the support we get from automation means that we haven’t had to proportionately expand our support team.”

    Katarzyna Walc Contact Center Coordinator

  • "Zowie just works. You don't need a developer to work on complex coding — you can just drop and go. And if I ever run into a problem, Zowie is …

    Dariusz Wójcik Technology Product Owner
41 more testimonials currently locked

26 Case Studies

  • ALAB Masters COVID Growth with Zowie

    Agnieszka Pietrzak Innovation and Development Coordinator

  • How Decathlon generated +20% support driven revenue by improving customer service efficiency

    Wojciech Ćwik Omnichannel Project Manager

  • Kross Turns Chat Automation into Valuable Team Member

    Karolina Wierzbicka Customer Experience and RPA Specialist
25 more case studies currently locked

7 Customer Videos

  • InPost - Customer Success Story
    Play Video
  • Aviva - Customer Success Story (Ernest Dolega-Wolkowycki - Head Of Digital Product Design & Development)
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    Ernest Dolega-Wolkowycki Head Of Digital Product Design & Development
  • How Happy Mammoth did it — and how Zowie AI Agent can help your business scale smarter
    Play Video
    Julia Ralaimihoatra Customer Satisfaction Manager
6 more videos currently locked

Additional Zowie Information & Resources

Read Zowie Reviews, Testimonials & Customer References from 42 real Zowie customers.

Browse Zowie Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Zowie.

Watch Zowie Customer Videos to learn why 7 businesses chose Zowie.

FeaturedCustomers has 2,023,258+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.