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Directly makes on-demand business apps. Fast-growing companies like Pinterest, Lyft and Republic Wireless use Directly's customer service apps to scale support and improve customer experience. Expert users get a smart way to help others, share in the rewards and work on their own terms. Customers get expert help in minutes. Directly integrates with Zendesk, Desk and Salesforce and other leading helpdesk software.
Laivly is an ambitious team of gamers, geeks, artists, and data science nerds helping to define the future of CX through the applied practical use of generative AI, machine learning, and automation in unique ways. Led by a team of experienced contact center experts, Laivly grew out of the specific needs and challenges of customer care and self-service.
TheLoops is an intelligent AI platform that boosts CX team productivity with real-time insights, automation, and predictive analytics. Top brands use TheLoops to: Optimize agent performance with AI Copilot and Support QA. Automate workflows for smarter routing and workload management.
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