Ameyo is a customer experience platform that helps enterprises of all sizes to connect, serve and support their customers. Founded in 2003 as Drishti-Soft with a vision to build world-class Enterprise products from India, and re-branded in 2010 as Ameyo, it is a powerful and highly flexible one-stop solution for all your contact center needs that lets the businesses have personalized interaction with every customer across multiple channels, thereby driving customer engagement.
"At NLG, our aim is to provide financial security and assistance to our valuable customers for which we sought a technology that would support us in reaching out to our customers with a helping hand to offer them with our best assistance and service. Drishti’s all-in-one CIM solution AMEYO, paved the way for us in automating solutions to our requirements. It endowed us with features like IVR and ACD for our inbound traffic, which we were devoid of while using the traditional PBX. With the help of reports and voice logs generated through AMEYO, we have been able to monitor our execution of business process, consequently expanding our presence and attaining our business goals."
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