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Read 31 Alida reviews and testimonials from customers, explore 30 case studies and customer success stories, and watch 7 customer videos to see why companies chose Alida as their Customer Experience Systems

Alida believes in a world where customers are the ultimate source of truth. A world where the best business decisions are those made with customers, not for them. That's why Alida created the world's first CXM and insights platform to turn customer truth into action. For over 20 years, iconic brands like BuzzFeed, LinkedIn, and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Alida’s unique approach of coupling broad feedback with deep insights creates meaningful and lasting customer relationships and builds brands that stand the test of time.

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Customer Rating Review Scorebased on 1620 reference ratings
4.8/5.0 (1620)

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31Testimonials

  • "Customers are at the heart of everything we do at AIA Singapore so it is crucial for us to deepen our engagement with our customers and gain quality insights about their evolving needs. Deep insights from AIA360 have enabled us to launch revolutionary segment-targeted solutions that are aligned with our customer’s real needs – from empowering our AIA Financial Services Consultants / Insurance Representations with a comprehensive suite of products and tools, to providing our customers with high-quality financial advice."

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30 Case Studies

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7 Customer Videos

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Additional Alida Information & Resources

Read Alida Reviews, Testimonials & Customer References from 31 real Alida customers.

Browse Alida Case Studies, Customer Success Stories, & Customer References from 30 businesses that use Alida.

Watch Alida Customer Videos to learn why 7 businesses chose Alida.