AskNicely

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Read 205 AskNicely reviews and testimonials from customers, explore 55 case studies and customer success stories, and watch 7 customer videos to see why companies chose AskNicely as their Net Promoter Score (NPS) Software

AskNicely is a customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Collecting feedback and measuring NPS isn’t hard, but making the score go up is. To win, you need your entire team focused on doing the right thing for every customer, every day. It’s a culture problem, and driving culture isn't easy. But that’s what AskNicely does better than any other customer feedback solution.

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Customer Rating Review Scorebased on 3514 reference ratings
4.8/5.0 (3514)
  • Market Leader 2025 2025
    Fall 2025Market LeaderNet Promoter Score (NPS) Software
    Press ReleaseReport
  • Market Leader 2025 2025
    Winter 2025Market LeaderCustomer Feedback Management Software
    Press ReleaseReport

More from AskNicely

Featured Testimonials

  • "Every one is supportive and all kinds of needs are always available."

    Donna CluderayDonna Cluderay Fleetwood Urban

  • "Easy to navigate and respond to guests."

    Michael MorinIPIC Theaters

  • "I find it invaluable within our business."

    Andrew HuxfordHRV Home Solutions
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Featured Case Studies

  • Why and How Ellie Helps Duralift Turn Customer Feedback Into a Business Impact

    Ellie ChippindallBusiness Development Manager

  • How MINDBODY Collects Customer Feedback to Improve 40 Million Experiences

    Annie WooSVP of Consumer Services

  • How Outreach created a customer feedback program using AskNicely

    Jamie StahlerVP of Marketing, Sales, and Partnerships
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Featured Customer Videos

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Additional AskNicely Information & Resources

Read AskNicely Reviews, Testimonials & Customer References from 205 real AskNicely customers.

Browse AskNicely Case Studies, Customer Success Stories, & Customer References from 55 businesses that use AskNicely.

Watch AskNicely Customer Videos to learn why 7 businesses chose AskNicely.

FeaturedCustomers has 1,893,001+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.