AskNicely

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Read 193 AskNicely reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 5 customer videos to see why companies chose AskNicely as their Net Promoter Score (NPS) Software

AskNicely is a customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Collecting feedback and measuring NPS isn’t hard, but making the score go up is. To win, you need your entire team focused on doing the right thing for every customer, every day. It’s a culture problem, and driving culture isn't easy. But that’s what AskNicely does better than any other customer feedback solution.

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Customer Rating Review Scorebased on 3260 reference ratings
4.8/5.0 (3260)
  • Market Leader 2025 2025
    Winter 2025Market LeaderCustomer Feedback Management Software
  • Market Leader 2024 2024
    Fall 2024Market LeaderNet Promoter Score (NPS) Software

Featured Testimonials

  • "Great information."

  • “A good experience is [when] each patient each time has the same standard experience and knows what to expect. A great experience is that there is also some personalization to make the patient (customer) feel that they are unique and that their service is the best fit for them.”

  • "Easy to setup, nice and automated, visual dashboard, good integration with Slack allowing scores to be communicated with wider team."

Featured Case Studies

  • Why and How Julia Signor Helps Turn Pioneer Cold Customer Feedback Into Business Impact

  • How Schweiger Dermatology Used Customer Feedback to Increase Online Reviews By 800%

  • Why and How Dale Helps Connectnow Turn Customer Feedback Into Business Impact

Featured Customer Videos

Additional AskNicely Information & Resources

Read AskNicely Reviews, Testimonials & Customer References from 193 real AskNicely customers.

Browse AskNicely Case Studies, Customer Success Stories, & Customer References from 47 businesses that use AskNicely.

Watch AskNicely Customer Videos to learn why 5 businesses chose AskNicely.