AskNicely

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Read 193 AskNicely reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 5 customer videos to see why companies chose AskNicely as their Net Promoter Score (NPS) Software

AskNicely is a customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Collecting feedback and measuring NPS isn’t hard, but making the score go up is. To win, you need your entire team focused on doing the right thing for every customer, every day. It’s a culture problem, and driving culture isn't easy. But that’s what AskNicely does better than any other customer feedback solution.

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Customer Rating Review Scorebased on 3092 reference ratings
4.8/5.0 (3092)
  • Market Leader 2025 2025
    Winter 2025Market LeaderCustomer Feedback Management Software
    Press ReleaseReport
  • Market Leader 2024 2024
    Fall 2024Market LeaderNet Promoter Score (NPS) Software
    Press ReleaseReport

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Featured Testimonials

  • "Our account manager has been an angel with her help, it's made using the system easier and made me feel more confident when sending the surveys out! Thanks Jewell!"

    Onkar B

  • "Easy to use and gives insight in to our customers thoughts."

    Kellie LillyGrasshopper Environmental

  • "Awesome and Amazing features."

    Reegan Nair
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Featured Case Studies

  • Why and How Antigoni Helps Kolide Turn Customer Feedback Into Business Impact

    Antigoni SinanisDirector of Operations

  • How Real-Time Customer Feedback Drives Fleetio’s Customer-Obsessed Culture

    Wendy PochopDirector Of Customer Success

  • The Snorkel Store - Customer Case Study

    Jeremy SteinmanDigital Director
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Featured Customer Videos

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Additional AskNicely Information & Resources

Read AskNicely Reviews, Testimonials & Customer References from 193 real AskNicely customers.

Browse AskNicely Case Studies, Customer Success Stories, & Customer References from 47 businesses that use AskNicely.

Watch AskNicely Customer Videos to learn why 5 businesses chose AskNicely.

FeaturedCustomers has 1,805,238+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.