AskNicely

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Read 205 AskNicely reviews and testimonials from customers, explore 55 case studies and customer success stories, and watch 7 customer videos to see why companies chose AskNicely as their Net Promoter Score (NPS) Software

AskNicely is a customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Collecting feedback and measuring NPS isn’t hard, but making the score go up is. To win, you need your entire team focused on doing the right thing for every customer, every day. It’s a culture problem, and driving culture isn't easy. But that’s what AskNicely does better than any other customer feedback solution.

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  • 205 Testimonials View
  • 55 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 3694 reference ratings
4.8/5.0 (3694)
  • Winter 2026 Market Leader Customer Feedback Management Software
    Press Release Report
  • Fall 2025 Market Leader Net Promoter Score (NPS) Software
    Press Release Report

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Featured Testimonials

  • "Good tool for analyzing customer service."

    Ken Kinsella THE SOURCE BULK FOODS IRELAND

  • "Easy to use, provides priceless insight."

    R.Knipp

  • "Our account manager has been an angel with her help, it's made using the system easier and made me feel more confident when sending the surveys out! Thanks Jewell!"

    Onkar B
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Featured Case Studies

  • Why and How Sandra Helps Nextail Labs Turn Customer Feedback Into Business …

    Sandra Campo Client Success Manager

  • How Luke and Ace Sports Clinic Turn Customer Feedback into Business Impact

    Luke Fuller Osteopathic Manual Practitioner and Co-Founder

  • How MINDBODY Collects Customer Feedback to Improve 40 Million Experiences

    Annie Woo SVP of Consumer Services
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Featured Customer Videos

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Additional AskNicely Information & Resources

Read AskNicely Reviews, Testimonials & Customer References from 205 real AskNicely customers.

Browse AskNicely Case Studies, Customer Success Stories, & Customer References from 55 businesses that use AskNicely.

Watch AskNicely Customer Videos to learn why 7 businesses chose AskNicely.

FeaturedCustomers has 1,911,721+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.