AskNicely

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Read 193 AskNicely reviews and testimonials from customers, explore 47 case studies and customer success stories, and watch 5 customer videos to see why companies chose AskNicely as their Net Promoter Score (NPS) Software

AskNicely is a customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Collecting feedback and measuring NPS isn’t hard, but making the score go up is. To win, you need your entire team focused on doing the right thing for every customer, every day. It’s a culture problem, and driving culture isn't easy. But that’s what AskNicely does better than any other customer feedback solution.

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Customer Rating Review Scorebased on 3138 reference ratings
4.8/5.0 (3138)
  • Market Leader 2025 2025
    Winter 2025Market LeaderCustomer Feedback Management Software
  • Market Leader 2024 2024
    Fall 2024Market LeaderNet Promoter Score (NPS) Software

Featured Testimonials

  • "Great platform & easy to use."

  • "Easy to use, good UI."

  • "We have been referring you for months - Keep it up."

Featured Case Studies

  • How to Use Customer Retention Software to Grow

  • The Snorkel Store - Customer Case Study

  • How Century Fire turned negative feedback into a $1.2 million deal

Featured Customer Videos

Additional AskNicely Information & Resources

Read AskNicely Reviews, Testimonials & Customer References from 193 real AskNicely customers.

Browse AskNicely Case Studies, Customer Success Stories, & Customer References from 47 businesses that use AskNicely.

Watch AskNicely Customer Videos to learn why 5 businesses chose AskNicely.