AskNicely

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Read 205 AskNicely reviews and testimonials from customers, explore 55 case studies and customer success stories, and watch 7 customer videos to see why companies chose AskNicely as their Net Promoter Score (NPS) Software

AskNicely is a customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Collecting feedback and measuring NPS isn’t hard, but making the score go up is. To win, you need your entire team focused on doing the right thing for every customer, every day. It’s a culture problem, and driving culture isn't easy. But that’s what AskNicely does better than any other customer feedback solution.

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Customer Rating Review Scorebased on 3413 reference ratings
4.8/5.0 (3413)
  • Market Leader 2025 2025
    Fall 2025Market LeaderNet Promoter Score (NPS) Software
    Press ReleaseReport
  • Market Leader 2025 2025
    Winter 2025Market LeaderCustomer Feedback Management Software
    Press ReleaseReport

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Featured Testimonials

  • "I find it invaluable within our business."

    Andrew HuxfordHRV Home Solutions

  • "Because its easy to use and understand."

    Miriana Lowrie

  • “Our Quality Manager is responsible for improving our overall NPS. We adjusted the queston [for this program] to be more of a customer experience queston.”

    Wayne PointonChief Customer Officer Australasia
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Featured Case Studies

  • How Brittany and Ackerman Turn Customer Feedback into Business Impact

    Brittany WestMarketing Coordinator

  • How Century Fire turned negative feedback into a $1.2 million deal

    Lee CoxChief Operating Officer

  • How Plansource Uses AskNicely NPS with Salesforce to Transform Customer Relationships

    Brent BoothDirector, Strategic Systems
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Featured Customer Videos

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Additional AskNicely Information & Resources

Read AskNicely Reviews, Testimonials & Customer References from 205 real AskNicely customers.

Browse AskNicely Case Studies, Customer Success Stories, & Customer References from 55 businesses that use AskNicely.

Watch AskNicely Customer Videos to learn why 7 businesses chose AskNicely.

FeaturedCustomers has 1,873,014+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.