AskNicely

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Read 205 AskNicely reviews and testimonials from customers, explore 59 case studies and customer success stories, and watch 7 customer videos to see why companies chose AskNicely as their Customer Experience (CX) Software

AskNicely is a customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Collecting feedback and measuring NPS isn’t hard, but making the score go up is. To win, you need your entire team focused on doing the right thing for every customer, every day. It’s a culture problem, and driving culture isn't easy. But that’s what AskNicely does better than any other customer feedback solution.

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  • 205 Testimonials View
  • 59 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 3926 reference ratings
4.8/5.0 (3926)
  • Winter 2026 Market Leader Customer Feedback Management Software
    Press Release Report
  • Fall 2025 Market Leader Net Promoter Score (NPS) Software
    Press Release Report

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Featured Testimonials

  • “We got feedback on a reactive basis, not a proactive basis."

    Spencer M. Houldin President

  • “We've gotten a ton more Google reviews thanks to AskNicely because we just weren't getting any. It wasn't something we were promoting. AskNicely makes it so easy to request reviews.”

    Craig Shacklett Co-founder

  • "Great information."

    Alex Sierra Commercial Fire & Communications
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Featured Case Studies

  • The Road to More Engaged Instructors, and Better Customer Experience

    John Perrin Stay Upright

  • Why and How Julia Signor Helps Turn Pioneer Cold Customer Feedback Into …

    Julia Signor Executive Assistant to the President

  • One year with AskNicely delivered big customer experience impacts for Sangoma

    Joel Kappes Chief Customer Officer
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Featured Customer Videos

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Additional AskNicely Information & Resources

Read AskNicely Reviews, Testimonials & Customer References from 205 real AskNicely customers.

Browse AskNicely Case Studies, Customer Success Stories, & Customer References from 59 businesses that use AskNicely.

Watch AskNicely Customer Videos to learn why 7 businesses chose AskNicely.

FeaturedCustomers has 2,112,506+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.