AskNicely

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Read 205 AskNicely reviews and testimonials from customers, explore 55 case studies and customer success stories, and watch 7 customer videos to see why companies chose AskNicely as their Net Promoter Score (NPS) Software

AskNicely is a customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Collecting feedback and measuring NPS isn’t hard, but making the score go up is. To win, you need your entire team focused on doing the right thing for every customer, every day. It’s a culture problem, and driving culture isn't easy. But that’s what AskNicely does better than any other customer feedback solution.

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  • 205 Testimonials View
  • 55 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 3622 reference ratings
4.8/5.0 (3622)
  • Winter 2026 Market Leader Customer Feedback Management Software
    Press Release Report
  • Fall 2025 Market Leader Net Promoter Score (NPS) Software
    Press Release Report

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Featured Testimonials

  • “AskNicely has been a partner not a vendor, consistently sharing feedback on ways to further improve our overall system well beyond the initial implementation.”

    Victor Pokan Director of Marketing

  • "Easy to use and gives insight in to our customers thoughts."

    Kellie Lilly Grasshopper Environmental

  • "Very convenient and easy to use."

    Evgeny Vasilyev Genuine Legal
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Featured Case Studies

  • How Debitsuccess creates a personalized customer experience across 22 million transactions

    Wayne Pointon Chief Customer Officer Australasia

  • How InfraBuild is empowering strategic decisions with NiceAI

    Rhiannon Lloyd Customer and Pricing Administrator

  • Why and How Ellie Helps Duralift Turn Customer Feedback Into a Business …

    Ellie Chippindall Business Development Manager
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Featured Customer Videos

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Additional AskNicely Information & Resources

Read AskNicely Reviews, Testimonials & Customer References from 205 real AskNicely customers.

Browse AskNicely Case Studies, Customer Success Stories, & Customer References from 55 businesses that use AskNicely.

Watch AskNicely Customer Videos to learn why 7 businesses chose AskNicely.

FeaturedCustomers has 1,909,601+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.