AskNicely

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Read 205 AskNicely reviews and testimonials from customers, explore 59 case studies and customer success stories, and watch 7 customer videos to see why companies chose AskNicely as their Customer Experience (CX) Software

AskNicely is a customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Collecting feedback and measuring NPS isn’t hard, but making the score go up is. To win, you need your entire team focused on doing the right thing for every customer, every day. It’s a culture problem, and driving culture isn't easy. But that’s what AskNicely does better than any other customer feedback solution.

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  • 205 Testimonials View
  • 59 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 3907 reference ratings
4.8/5.0 (3907)
  • Winter 2026 Market Leader Customer Feedback Management Software
    Press Release Report
  • Fall 2025 Market Leader Net Promoter Score (NPS) Software
    Press Release Report

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Featured Testimonials

  • "The support from the top down is the best in the industry."

    Chris Wilson Canada Tire

  • "It works as expected and integrates to our Slack and gainsight."

    Boaz Arbel Logz.io

  • "We have an incredible response rate and we receive real-time feedback about our events, facility and staff."

    Chris Shrout
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Featured Case Studies

  • How Shine Is Driving Repeat Customers and Higher Revenue Across 40+ Locations …

    Chris Fisher Founder and CEO

  • The Road to More Engaged Instructors, and Better Customer Experience

    John Perrin Stay Upright

  • How Outreach created a customer feedback program using AskNicely

    Jamie Stahler VP of Marketing, Sales, and Partnerships
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Featured Customer Videos

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Additional AskNicely Information & Resources

Read AskNicely Reviews, Testimonials & Customer References from 205 real AskNicely customers.

Browse AskNicely Case Studies, Customer Success Stories, & Customer References from 59 businesses that use AskNicely.

Watch AskNicely Customer Videos to learn why 7 businesses chose AskNicely.

FeaturedCustomers has 2,071,924+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.