AskNicely

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Read 205 AskNicely reviews and testimonials from customers, explore 59 case studies and customer success stories, and watch 7 customer videos to see why companies chose AskNicely as their Customer Experience (CX) Software

AskNicely is a customer feedback software that helps businesses improve customer experience and accelerate growth using the Net Promoter Score (NPS) framework. Collecting feedback and measuring NPS isn’t hard, but making the score go up is. To win, you need your entire team focused on doing the right thing for every customer, every day. It’s a culture problem, and driving culture isn't easy. But that’s what AskNicely does better than any other customer feedback solution.

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  • 205 Testimonials View
  • 59 Case Studies View
  • 7 Customer Videos View
Customer Rating Review Score based on 3845 reference ratings
4.8/5.0 (3845)
  • Winter 2026 Market Leader Customer Feedback Management Software
    Press Release Report
  • Fall 2025 Market Leader Net Promoter Score (NPS) Software
    Press Release Report

More from AskNicely

Featured Testimonials

  • "I LOVE AskNicely. The ability for us to quantify our service level has really helped us set ourselves apart in our industry. Service is our "secret sauce" and AskNicely's tool …

    Whitney Gerst HOMELINK

  • “We put the customer first and ensure we listen to feedback and make changes where possible to improve the customer experience. Through that, I am able to lead and express …

    Michal Callister Member and Customer Service Coordinator

  • "Ask Nicely is a very powerful tool and their support staff have been fantastic at."

    Greg Duffy SAS Global Communications
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Featured Case Studies

  • Why and How Fernando Helps iClinic Turn Customer Feedback Into Business Impact

    Fernando Ponciano Head of Customer Experience

  • The Snorkel Store - Customer Case Study

    Jeremy Steinman Digital Director

  • How Michal and Cockburn ARC Turn Customer Feedback Into Business Impact

    Michal Callister Member and Customer Service Coordinator
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Featured Customer Videos

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Additional AskNicely Information & Resources

Read AskNicely Reviews, Testimonials & Customer References from 205 real AskNicely customers.

Browse AskNicely Case Studies, Customer Success Stories, & Customer References from 59 businesses that use AskNicely.

Watch AskNicely Customer Videos to learn why 7 businesses chose AskNicely.

FeaturedCustomers has 2,007,216+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.