“We had a really antiquated system back in the day, so it was nice to come into the 21st century and use something a bit more modern. It’s been a great process since, and our management teams have been very happy with AskNicely.”
"We've been impressed with the initial information explanation; the support and now with the response rate. Thank you!"
"Affordability, easy to use once you learn, and great customer service!"
"No issues. Works as expected. Keeping the product simple is what I like about it."
"Ask Nicely is a very powerful tool and their support staff have been fantastic at."
"Easy to use and to segment results."
"I get the information quick and efficiently."
“AskNicely fits well into our vision at Titus Talent Strategies as some of our employees' bonus plans are focused around their AskNicely NPS feedback. It's also important for us to get a quarterly pulse from our clients on how we're doing and the AskNicely platform allows us to gather this …
"Does what is says on the box, constantly improving, links well third party software and great product."
"Easy and automated."
"AskNicely is integral to my day-to-day. Love how it helps me keep a pulse on customers."
“One of the most impactful things for us is the live leaderboards."
“We would pop into a Slack channel saying the first person to respond with their current CSAT score would win a $50 voucher, and within seconds, everyone's scores came in, and everyone was right. I was like, these guys are really paying attentio."
“AskNicely’s user interface is beautiful, it’s easy to set up, easy to monitor, easy to integrate with the programs we use, and they are very responsive and helpful– so you really couldn’t ask for more.”
“We are pushing customer comments from AskNicely back onto our website for a testimonials page."
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