"I worked with many startups who implemented NPS, but I always thought it was a bunch of longwinded BS. Then one of our trusted advisors said, ‘Use AskNicely!’ Now NPS is one of our core metrics."

"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we …

"Love the product — simple and effective."

"Easy to use, good support staff, and very effective with our customers!"

"Love the product and the support team is great too."

"We've had great feedback so far, it's a simple programme to use and gives awesome results. Loving it!"

“The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to …

"AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …

“I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”

"Amazing onboarding process!"

"Product is easy to use and config, support was great and we love the just in time."

"It is easy to keep on track what your customers think of you and also gives you a chance to correct things, when service or equipment are down."

“AskNicely has helped us address member issues to prevent cancellations.”

"I like the product."

"Easy to use."