"So easy to use and customize."
"Really good customer success and service. You held our hand through the process."
“Since implementing AskNicely, we’ve been able to hold the line on churn, which is an improvement for us.”
"The support from the top down is the best in the industry."
“My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”
"It is simple and easy for customers to answer."
“AskNicely’s frontline dashboard gave us exactly that.”
“We’re seeing a much more engaged and proactive team as a result.”
“We know the themes of what customers like and don’t like on these particular flights, so it’s actionable.”
“[We] always put our client’s health and wellness first. [We do this through] clear communication and encouragement.”
"Ask Nicely provides us with an interesting insight which we haven't been able to access before - its also been an amazing tool to increase our reviews online."
"NPS is a great indicator of customer happiness and and AskNicely offer great tools to gather that information."
"It's a clever platform that is easy to use. When I have a problem, the support staff are quick to help and have the skills to do so."
"Easy to use."
"Amazing onboarding process!"