205 AskNicely Testimonials

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  • "AskNicely just works. You want NPS results and customer feedback? AskNicely."

  • “We put the customer first and ensure we listen to feedback and make changes where possible to improve the customer experience. Through that, I am able to lead and express my passion for providing great customer service.”

  • "Quick response and easy to use."

  • "Good balance of price and features, and great UI."

  • "Consistently delivering on our brand promise is crucial. AskNicely gave us the power to understand where the gaps were, then made it super easy to coach for those gaps. From there, automating followup on referrals from our happy customers is icing on the cake."

  • "The onboarding and assistance as we set up the product has been great."

  • "I love getting the feedback from our customers daily. we have used this tool to completely change how we do business."

  • "Easy to understand, and respond to positive and negative criticism."

  • “It was about making sure we were using that data in the most impactful way possible.”

  • "AskNicely provides timely, useful feedback with the minimum of fuss."

  • "Top shelf web service! We love it!"

  • "With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."

  • "It has made a real difference to our understanding of what our customers think of us with both the score and the comment. Where previously we did NPS through phone interviews, it was time consuming for both us and our customers - with the software, it's now easy for all …

  • “We wanted a tool to grade our technicians. What we've gotten is so much more, and it has been great; it's paid dividends already."

  • "Helps us to get an understanding of what our customers think of us as a business."