"Ask Nicely is a very powerful tool and their support staff have been fantastic at."
“It’s clear that it’s making a difference because we’re able to get ahead of member issues by gathering feedback on member experiences. There have been behavioral changes at each site. AskNicely has helped us address member issues to prevent cancellations.”
"Easy to navigate."
"AskNicely is integral to my day-to-day. Love how it helps me keep a pulse on customers."
"Good balance of price and features, and great UI."
“AskNicely fits well into our vision at Titus Talent Strategies as some of our employees' bonus plans are focused around their AskNicely NPS feedback. It's also important for us to get a quarterly pulse from our clients on how we're doing and the AskNicely platform allows us to gather this …
"Easy to use, provides priceless insight."
“We put the customer first and ensure we listen to feedback and make changes where possible to improve the customer experience. Through that, I am able to lead and express my passion for providing great customer service.”
"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."
"I get the information quick and efficiently."
“We had a really antiquated system back in the day, so it was nice to come into the 21st century and use something a bit more modern. It’s been a great process since, and our management teams have been very happy with AskNicely.”
"Jewell is an amazing account manager!"
"The onboarding and assistance as we set up the product has been great."
"Consistently delivering on our brand promise is crucial. AskNicely gave us the power to understand where the gaps were, then made it super easy to coach for those gaps. From there, automating followup on referrals from our happy customers is icing on the cake."
"I like the product."
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