“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”

"Excellent follow up service from multiple contacts at AskNicely including senior developer. They have all been extremely helpful in getting me set up. Client is loving it and best of all we are getting great results from our clients."

"Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot …

“I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”

"Easy to navigate."

"Great interface, very easy reporting, and an increase in response rates since we adopted the platform."

"Agents are obsessed with the AskNicely app and their personal NPS score, it's a point of pride. Looking at AskNicely together has become our number one coaching moment, since the feedback is directly from the client."

"Easy to use."

“We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, …

"Awesome to be able to hear directly from our customers."

"Love the dashboard and functionality of the app so easy to connect with customers instantaneously."

"Method en sytsem make it a very easy tool to use. Responses ar high and of high value."

"Easy to use, nice interface, great response rate."

“The better we serve our members, the better we serve our community, the more successful we’re going to be as a business. Our primary goal is to transform lives through a fitness community. The reason we bought AskNicely is to learn more about that community and how supported our members …

“The leaderboard lets me see where everyone’s at, and filter through whatever I want to look at that day. I like to see the breakdown of numbers across the board, and if anything’s going on, I can reach out to my franchisees and ask if they’ve seen the recent numbers …