"For us AskNicely has generated a huge amount of reviews, it has also allowed us to fix and resolve many problems before they escalate."
"Easy to use, great dashboard, shows a snapshot for summary but you can dig in deeper easily if needed."
"It is simple and easy for customers to answer."
"Really good customer success and service. You held our hand through the process."
"Product is excellent - provides a continuous stream of valuable customer feedback."
"Simple, easy to use, nice interface, good filtering, integrates with slack."
"I get the information quick and efficiently."
“We had a really antiquated system back in the day, so it was nice to come into the 21st century and use something a bit more modern. It’s been a great process since, and our management teams have been very happy with AskNicely.”
“I felt Lendmark needed to get ahead of customer experience and I didn’t want to do it the way I had seen it done before. Everything I saw showed me how NOT to do it.”
“The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to …
"Easy to setup, nice and automated, visual dashboard, good integration with Slack allowing scores to be communicated with wider team."
"Great way of measuring customer satisfaction."
"It is easy to keep on track what your customers think of you and also gives you a chance to correct things, when service or equipment are down."
“AskNicely has helped us address member issues to prevent cancellations.”
"It's a clever platform that is easy to use. When I have a problem, the support staff are quick to help and have the skills to do so."
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