205 AskNicely Testimonials

“My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”

“People are proud about having a good NPS rating. It brings them a lot of joy. It’s really been an entire cultural change around going from a fast, reliable service to a fast, reliable, delightful service.”

“I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”

"The support from the top down is the best in the industry."

"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."

"Hubspot integration appears solid, and can see as we explore the functionality which is exciting."

"It’s a fantastic tool to see what your customers think of the service provided."

“It’s great to get instant feedback."

“The instructors love it! It’s also giving managers a really great way to connect with their instructors every day."

"Does everything we are looking for."

"It’s an awesome platform to keep up with our customers and how satisfied they are with services rendered."

"Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot more we can do now that we have AskNicely."

"Great product, gives us the details we need to stay relevant to our customers. We need to spend more time understanding how the customer database works so we can get better quality data. Well done AskNicely."

"Product is excellent and allows CCI to get closer to the client and address immediate."

“My role as a Client Success Manager is to take our clients’ experience to the next level as well as to create awareness that [successful client experiences] are the whole company's ultimate goal. We are where we are ONLY thanks to our clients!”