205 AskNicely Testimonials

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  • "AskNicely is integral to my day-to-day. Love how it helps me keep a pulse on customers."

  • “Many people just accept that snorkeling is a hit or miss experience. But we believe that, when done right, snorkeling can be a life-changing experience. Our customer feedback validates our belief that curating and personalizing every step, from store to gear to beach, can make things go from so-so to …

  • "Easy to understand, and respond to positive and negative criticism."

  • "Your product is easy to use, and if there are any issues, your support team is very quick to respond and are extremely helpful."

  • “Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”

  • “The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to …

  • "I love the dashboard."

  • "Easy to setup, nice and automated, visual dashboard, good integration with Slack allowing scores to be communicated with wider team."

  • “AskNicely is super easy to use and administer from Salesforce. It helps us build stronger relationships with clients and deliver better experiences.”

  • "I find it invaluable within our business."

  • "I like the product."

  • "Agents are obsessed with the AskNicely app and their personal NPS score, it's a point of pride. Looking at AskNicely together has become our number one coaching moment, since the feedback is directly from the client."

  • "Beautiful UI, really works."

  • "Easy to use, helpful, I like the new dashboard."

  • "Like the tool it does what is tells it does."