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205 AskNicely Testimonials

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  • "Easy to navigate and respond to guests."

    Michael Morin IPIC Theaters

  • “We wanted a tool to grade our technicians. What we've gotten is so much more, and it has been great; it's paid dividends already."

    Jacob Kosiara Chief Operating Officer

  • "Product is excellent - provides a continuous stream of valuable customer feedback."

    Miki Szikszai Snapper Services Ltd

  • "I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."

    Jared Novack Upstatement

  • "Great platform & easy to use."

    Fiona Raikes Techlam

  • "Ask Nicely is a very powerful tool and their support staff have been fantastic at."

    Greg Duffy SAS Global Communications

  • "We've had great feedback so far, it's a simple programme to use and gives awesome results. Loving it!"

    Stasia

  • “Our Quality Manager is responsible for improving our overall NPS. We adjusted the queston [for this program] to be more of a customer experience queston.”

    Wayne Pointon Chief Customer Officer Australasia

  • “With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”

    Luis Pardo Head of Marketing

  • "It's a clever platform that is easy to use. When I have a problem, the support staff are quick to help and have the skills to do so."

    Sue Cardwell Public Trust New Zealand

  • “The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to …

    Delphine Ducaruge Product and Operations Manager

  • “AskNicely’s structured approach to tracking member behavior and transactional experiences ensured feedback was captured promptly and thoroughly."

    Arvind Dhar Director of Digital Banking Channels

  • “Since implementing AskNicely, we’ve been able to hold the line on churn, which is an improvement for us.”

    Joel Kappes Chief Customer Officer

  • "Sangoma already sees AskNicely, NPS, and CSAT scores as fairly fundamental to how we can map our success going forward. We are already benefiting from, and see very clearly how, we will continue to benefit from this toolset."

    Sam Force Director of Premier Customer Success

  • “It’s daily coaching and daily conversations, using the CSAT data to help our folks get better."

    Rich Hackel VP of Global Customer Care
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