“We would pop into a Slack channel saying the first person to respond with their current CSAT score would win a $50 voucher, and within seconds, everyone's scores came in, and everyone was right. I was like, these guys are really paying attentio."
"Great product and concept, this has helped us greatly cheers."
“It’s daily coaching and daily conversations, using the CSAT data to help our folks get better."
"It is simple and easy for customers to answer."
“AskNicely’s frontline dashboard gave us exactly that.”
“We’re seeing a much more engaged and proactive team as a result.”
“We know the themes of what customers like and don’t like on these particular flights, so it’s actionable.”
"Because Ask Nicely is great way for our customers to let us know how we are doing."
"Great information."
"For us AskNicely has generated a huge amount of reviews, it has also allowed us to fix and resolve many problems before they escalate."
"I like the product."
"Easy and automated."
"Rapid answers and always have a solution for our requests."
"Easy to use. Accurate. High ROI."
"Every one is supportive and all kinds of needs are always available."
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