"It’s an awesome platform to keep up with our customers and how satisfied they are with services rendered."
"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we …
"It works perfectly and gives us a view on our client's feedback."
"Love the product and the support team is great too."
"It’s a fantastic tool to see what your customers think of the service provided."
“It’s great to get instant feedback."
“The instructors love it! It’s also giving managers a really great way to connect with their instructors every day."
"We've had great feedback so far, it's a simple programme to use and gives awesome results. Loving it!"
"It's an easy to use platform that keeps things simple visually and also from a Ux viewpoint."
“Many people just accept that snorkeling is a hit or miss experience. But we believe that, when done right, snorkeling can be a life-changing experience. Our customer feedback validates our belief that curating and personalizing every step, from store to gear to beach, can make things go from so-so to …
"Does everything we are looking for."
"Supports great."
"Product is excellent and allows CCI to get closer to the client and address immediate."
"Easy to understand, and respond to positive and negative criticism."
"By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."
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