205 AskNicely Testimonials

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  • "The product is simple and powerful. We get a huge amount out of the insights."

  • "Friendly team, always willing to help me out and got the system live on time."

  • “Since implementing AskNicely, we’ve been able to hold the line on churn, which is an improvement for us.”

  • “With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”

  • "For us AskNicely has generated a huge amount of reviews, it has also allowed us to fix and resolve many problems before they escalate."

  • "Easy to use, helpful, I like the new dashboard."

  • "Like the tool it does what is tells it does."

  • “I’m creating business processes and systems that allow us to keep CX at the forefront of everything we do.”

  • "Quick response and easy to use."

  • “Our Quality Manager is responsible for improving our overall NPS. We adjusted the queston [for this program] to be more of a customer experience queston.”

  • “We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …

  • "The AskNicely platform gives our front line technicians the feedback they need to feel empowered to give world class service to each customer, and the app is so FUN to use."

  • "With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."

  • "Because its easy to use and understand."

  • “We thought we were doing fine with our customers, but occasional feedback — both positive and negative — during meetings made us wonder how widespread certain issues or sentiments really were. We realized we needed consistent, reliable feedback to guide our decisions. Good data leads to better decision-making. At the …