"Love the product — simple and effective."
"Easy to use. Accurate. High ROI."
"The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."
"The support from the top down is the best in the industry."
“We wanted a tool to grade our technicians. What we've gotten is so much more, and it has been great; it's paid dividends already."
"The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."
"Every one is supportive and all kinds of needs are always available."
"Excellent tool to evaluate how well we are doing with our clients."
"It has made a real difference to our understanding of what our customers think of us with both the score and the comment. Where previously we did NPS through phone interviews, it was time consuming for both us and our customers - with the software, it's now easy for all …
"NPS is a great indicator of customer happiness and and AskNicely offer great tools to gather that information."
“I felt Lendmark needed to get ahead of customer experience and I didn’t want to do it the way I had seen it done before. Everything I saw showed me how NOT to do it.”
"I love getting the feedback from our customers daily. we have used this tool to completely change how we do business."
"Reliability and ease of functionality."
"So easy to use and customize."
"Product is easy to use and config, support was great and we love the just in time."
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