205 AskNicely Testimonials

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  • "Easy to understand, and respond to positive and negative criticism."

  • "It's really easy to use, and you get fast results."

  • "Friendly team, always willing to help me out and got the system live on time."

  • “My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”

  • "Rapid answers and always have a solution for our requests."

  • "Your product is easy to use, and if there are any issues, your support team is very quick to respond and are extremely helpful."

  • “The better we serve our members, the better we serve our community, the more successful we’re going to be as a business. Our primary goal is to transform lives through a fitness community. The reason we bought AskNicely is to learn more about that community and how supported our members …

  • “The leaderboard lets me see where everyone’s at, and filter through whatever I want to look at that day. I like to see the breakdown of numbers across the board, and if anything’s going on, I can reach out to my franchisees and ask if they’ve seen the recent numbers …

  • "Gives us a chance to fix the concerns of members who would not tell us otherwise."

  • "Easy to use and helps maintain customer communication while helping me understand client wants and needs."

  • "Easy to use, great dashboard, shows a snapshot for summary but you can dig in deeper easily if needed."

  • "Integration with salesforce is awesome."

  • "We have an incredible response rate and we receive real-time feedback about our events, facility and staff."

  • "I have my hands on the nerves of customer feedback during the course of the entire customer lifecycle. Tells me what is working and what is not working and also helps me dissect it based on the customer type."

  • "Easy to use, provides priceless insight."