"We wanted a better indicator of how people were feeling about Fleetio as a whole. We decided Net Promoter Score (NPS) was the best way to do that."

"AskNicely provides timely, useful feedback with the minimum of fuss."

"Excellent product super valuable to our company! Helps us serve our clients better."

“We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, …

“I felt Lendmark needed to get ahead of customer experience and I didn’t want to do it the way I had seen it done before. Everything I saw showed me how NOT to do it.”

"I like the ease and functionality."

“It’s clear that it’s making a difference because we’re able to get ahead of member issues by gathering feedback on member experiences. There have been behavioral changes at each site. AskNicely has helped us address member issues to prevent cancellations.”

"Your product has helped our company streamline feedback from our clients on a consistent basis, which is very important to me. I value to feedback over the score 10X!"

"Ask Nicely is a great tool to use daily in our business."

"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we …

"It is simple, easy to use for both customers and user. Results are great for internal feedback and also as a marketing tool."

"Because Ask Nicely is great way for our customers to let us know how we are doing."

"Great information."

"The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."

"Interface, ease of use."