"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we …
"Gives us a chance to fix the concerns of members who would not tell us otherwise."
“It was about making sure we were using that data in the most impactful way possible.”
"Easy to use and you get good feedback from customers."
"Good balance of price and features, and great UI."
"The support from the top down is the best in the industry."
"Your product has helped our company streamline feedback from our clients on a consistent basis, which is very important to me. I value to feedback over the score 10X!"
"Good price, easy product to use and reliable."
"The product is very easy to use. And, the support team is great!"
"We have been referring you for months - Keep it up."
"Great product, with awesome support. It's really helped us stay in front of our customer relationships."
"Excellent follow up service from multiple contacts at AskNicely including senior developer. They have all been extremely helpful in getting me set up. Client is loving it and best of all we are getting great results from our clients."
"It is simple, easy to use for both customers and user. Results are great for internal feedback and also as a marketing tool."
“After learning that we weren’t using NPS the best way, we looked for a resource that could help us implement actioning NPS.”
"NPS is a great indicator of customer happiness and and AskNicely offer great tools to gather that information."
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