"We utilize this here at Indium and it's a great tool!"
"Supports great."
"Method en sytsem make it a very easy tool to use. Responses ar high and of high value."
"The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."
"Easy to navigate."
“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”
"It is so much better and user friendly then our old Customer Satisfaction Survey system."
"Excellent product super valuable to our company! Helps us serve our clients better."
"Easy to use and lot's of options to view my data."
“Since implementing AskNicely, we’ve been able to hold the line on churn, which is an improvement for us.”
"Sangoma already sees AskNicely, NPS, and CSAT scores as fairly fundamental to how we can map our success going forward. We are already benefiting from, and see very clearly how, we will continue to benefit from this toolset."
“It’s daily coaching and daily conversations, using the CSAT data to help our folks get better."
“We got feedback on a reactive basis, not a proactive basis."
"Affordability, easy to use once you learn, and great customer service!"
"It’s a fantastic tool to see what your customers think of the service provided."
FeaturedCustomers has 2,119,763+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
