205 AskNicely Testimonials

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  • "I love the dashboard."

  • “The leaderboard lets me see where everyone’s at, and filter through whatever I want to look at that day. I like to see the breakdown of numbers across the board, and if anything’s going on, I can reach out to my franchisees and ask if they’ve seen the recent numbers …

  • "Agents are obsessed with the AskNicely app and their personal NPS score, it's a point of pride. Looking at AskNicely together has become our number one coaching moment, since the feedback is directly from the client."

  • “With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”

  • "I love getting the feedback from our customers daily. we have used this tool to completely change how we do business."

  • "Love the product — simple and effective."

  • “We publish promotor testimonials directly to our website weekly so that those families looking at our website can see ‘live’ testimonials from current families. We’ve had great feedback on this application.”

  • "We've been impressed with the initial information explanation; the support and now with the response rate. Thank you!"

  • “I’m creating business processes and systems that allow us to keep CX at the forefront of everything we do.”

  • "The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."

  • “As Head of Marketing, my goal is to develop long-term relationships with customers who are confident and happy with our products and services. Because their feedback provides us with opportunities to improve.”

  • "Rapid answers and always have a solution for our requests."

  • "I LOVE AskNicely. The ability for us to quantify our service level has really helped us set ourselves apart in our industry. Service is our "secret sauce" and AskNicely's tool helps us prove that we can back our claims."

  • "It’s an awesome platform to keep up with our customers and how satisfied they are with services rendered."

  • "Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot …