205 AskNicely Testimonials

“We put the customer first and ensure we listen to feedback and make changes where possible to improve the customer experience. Through that, I am able to lead and express my passion for providing great customer service.”

"AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs to be addressed before making contact — saving time and improving the quality of the customer interaction."

"It's a friendly way of asking for feedback, not too obtrusive."

"Amazing onboarding process!"

“I felt Lendmark needed to get ahead of customer experience and I didn’t want to do it the way I had seen it done before. Everything I saw showed me how NOT to do it.”

"Love the product and the support team is great too."

"AskNicely is integral to my day-to-day. Love how it helps me keep a pulse on customers."

"Really easy to use and useful."

"Great product, with awesome support. It's really helped us stay in front of our customer relationships."

"It's an easy to use platform that keeps things simple visually and also from a Ux viewpoint."

“My role as a Client Success Manager is to take our clients’ experience to the next level as well as to create awareness that [successful client experiences] are the whole company's ultimate goal. We are where we are ONLY thanks to our clients!”

"It's really easy to use, and you get fast results."

"Your product is easy to use, and if there are any issues, your support team is very quick to respond and are extremely helpful."

"Andrew is doing an awesome job answering extremely fast."

"Easy, consistent tool that provides us with valuable insights."