"Easy to use, good UI."
"Love the intuitive website and follow up."
“I felt Lendmark needed to get ahead of customer experience and I didn’t want to do it the way I had seen it done before. Everything I saw showed me how NOT to do it.”
"Jason Hinze is really supportive and very pleasant."
"Our account manager has been an angel with her help, it's made using the system easier and made me feel more confident when sending the surveys out! Thanks Jewell!"
"Ask Nicely provides us with an interesting insight which we haven't been able to access before - its also been an amazing tool to increase our reviews online."
“The better we serve our members, the better we serve our community, the more successful we’re going to be as a business. Our primary goal is to transform lives through a fitness community. The reason we bought AskNicely is to learn more about that community and how supported our members …
“The leaderboard lets me see where everyone’s at, and filter through whatever I want to look at that day. I like to see the breakdown of numbers across the board, and if anything’s going on, I can reach out to my franchisees and ask if they’ve seen the recent numbers …
"Gives us a chance to fix the concerns of members who would not tell us otherwise."
"Easy to use and helps maintain customer communication while helping me understand client wants and needs."
“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …
"Great platform & easy to use."
"Easy to use. Accurate. High ROI."
"We have an incredible response rate and we receive real-time feedback about our events, facility and staff."
“We put the customer first and ensure we listen to feedback and make changes where possible to improve the customer experience. Through that, I am able to lead and express my passion for providing great customer service.”
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