205 AskNicely Testimonials

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  • "We've been impressed with the initial information explanation; the support and now with the response rate. Thank you!"

  • "AskNicely provides timely, useful feedback with the minimum of fuss."

  • “A good experience is [when] each patient each time has the same standard experience and knows what to expect. A great experience is that there is also some personalization to make the patient (customer) feel that they are unique and that their service is the best fit for them.”

  • "I LOVE AskNicely. The ability for us to quantify our service level has really helped us set ourselves apart in our industry. Service is our "secret sauce" and AskNicely's tool helps us prove that we can back our claims."

  • "Your product has helped our company streamline feedback from our clients on a consistent basis, which is very important to me. I value to feedback over the score 10X!"

  • "NPS is a great indicator of customer happiness and and AskNicely offer great tools to gather that information."

  • "With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."

  • "Easy to use, good UI."

  • “I lead the CX team here at iClinic. The whole team (is) always looking (out) for the best interest of our customers.”

  • "It works as expected and integrates to our Slack and gainsight."

  • "I worked with many startups who implemented NPS, but I always thought it was a bunch of longwinded BS. Then one of our trusted advisors said, ‘Use AskNicely!’ Now NPS is one of our core metrics."

  • “We wanted a tool to grade our technicians. What we've gotten is so much more, and it has been great; it's paid dividends already."

  • "The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."

  • "Well really it is more than one option but unfortunately it only let me click on one option. The support received from the AskNicely support staff is fantastic and has made a world of difference to my job. I am busy putting a proposal forward that we can can present …

  • "It works perfectly and gives us a view on our client's feedback."