Back to Profile

205 AskNicely Testimonials

Industry
Company Size
15 per page
  • 15
Reset

  • "Really good customer success and service. You held our hand through the process."

    Harriet Kaufman Duedil

  • "Excellent tool to evaluate how well we are doing with our clients."

    Ruth Lieshout

  • "Great interface, very easy reporting, and an increase in response rates since we adopted the platform."

    Ray McDonnell The City Bin Co.

  • "It has made a real difference to our understanding of what our customers think of us with both the score and the comment. Where previously we did NPS through phone interviews, it was time consuming for both us and our customers - with the software, it's now easy for all …

    Steve Lyons Chief Executive Officer

  • “It’s clear that it’s making a difference because we’re able to get ahead of member issues by gathering feedback on member experiences. There have been behavioral changes at each site. AskNicely has helped us address member issues to prevent cancellations.”

    Jake Best Projects Coordinator

  • “We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …

    Cameron McKibben Director of Operations

  • "Really easy to use and useful."

    Joel Morrison Fitness First

  • “I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”

    Brittany West Marketing Coordinator

  • "I find it invaluable within our business."

    Andrew Huxford HRV Home Solutions

  • "AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …

    Rhiannon Lloyd Customer and Pricing Administrator

  • "AskNicely has helped us understand members' perspective of their experience. We can now coach and develop our teams to excel at service delivery, based on what actually matters to our members."

    Damaris Sirop VP Director Member Experience

  • "Easy and automated."

    Aaron Accounting for Nonprofits

  • "Rapid answers and always have a solution for our requests."

    Renata Pilotto Imagina Energia

  • "The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."

    Peter Slapp

  • "Easy to use."

    Casey Easley Door.com
FeaturedCustomers has 2,044,067+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.