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205 AskNicely Testimonials

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  • "Easy to use, nice interface, great response rate."

    Tegan Oakley

  • "I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."

    Jared Novack Upstatement

  • "It's an easy to use platform that keeps things simple visually and also from a Ux viewpoint."

    John OBrien Plena Healthcare

  • "Every one is supportive and all kinds of needs are always available."

    Donna Cluderay Donna Cluderay Fleetwood Urban

  • "Reliability and ease of functionality."

    Neville Williams

  • “With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”

    Luis Pardo Head of Marketing

  • “We put the customer first and ensure we listen to feedback and make changes where possible to improve the customer experience. Through that, I am able to lead and express my passion for providing great customer service.”

    Michal Callister Member and Customer Service Coordinator

  • "So easy to use, and so valuable having the insights feeding directly into our organisation. The integration with Slack is A+."

    Alana

  • “People are proud about having a good NPS rating. It brings them a lot of joy. It’s really been an entire cultural change around going from a fast, reliable service to a fast, reliable, delightful service.”

    Junji Kamoshida CEO and Co-founder

  • "Does what is says on the box, constantly improving, links well third party software and great product."

    Jason McGeorge ecoPortal

  • "Does what it promised to do in a simple and fluid process."

    August Simons

  • "Really easy to use and useful."

    Joel Morrison Fitness First

  • “Since implementing AskNicely, we’ve been able to hold the line on churn, which is an improvement for us.”

    Joel Kappes Chief Customer Officer

  • "Sangoma already sees AskNicely, NPS, and CSAT scores as fairly fundamental to how we can map our success going forward. We are already benefiting from, and see very clearly how, we will continue to benefit from this toolset."

    Sam Force Director of Premier Customer Success

  • “It’s daily coaching and daily conversations, using the CSAT data to help our folks get better."

    Rich Hackel VP of Global Customer Care
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