"Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot …

"Excellent tool to evaluate how well we are doing with our clients."

"Awesome and Amazing features."

"It is simple and easy for customers to answer."

“AskNicely’s frontline dashboard gave us exactly that.”

“We’re seeing a much more engaged and proactive team as a result.”

“We know the themes of what customers like and don’t like on these particular flights, so it’s actionable.”

“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …

“As Change Implementation Manager, my role is not just about implementing changes in the business, but also influencing the business to be more customer-centric in everything we do.”

“The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to …

"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we …

"Easy to use. Accurate. High ROI."

“It actually plays a huge role. It helps us notice what we can improve on. We strive to be flexible and understanding when it comes to our customer needs.”

"Love the intuitive website and follow up."

"Easy to navigate."