"By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."

"Gives us a chance to fix the concerns of members who would not tell us otherwise."

"It is so much better and user friendly then our old Customer Satisfaction Survey system."

“We wanted a tool to grade our technicians. What we've gotten is so much more, and it has been great; it's paid dividends already."

"Helps us to get an understanding of what our customers think of us as a business."

"Ask Nicely is a very powerful tool and their support staff have been fantastic at."

“I’m creating business processes and systems that allow us to keep CX at the forefront of everything we do.”

"Product is excellent - provides a continuous stream of valuable customer feedback."

"Ask Nicely is a great tool to use daily in our business."

“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …

“My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”

“We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, …

"Easy to use. Accurate. High ROI."

"Well really it is more than one option but unfortunately it only let me click on one option. The support received from the AskNicely support staff is fantastic and has made a world of difference to my job. I am busy putting a proposal forward that we can can present …

"I like the product."