205 AskNicely Testimonials

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  • "I love getting the feedback from our customers daily. we have used this tool to completely change how we do business."

  • "By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."

  • "Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot …

  • “People are proud about having a good NPS rating. It brings them a lot of joy. It’s really been an entire cultural change around going from a fast, reliable service to a fast, reliable, delightful service.”

  • "As a Business Development Manager, I am involved directly with customers on a day-today basis and part of my role is making sure they are raving fans!"

  • "Really easy to use and useful."

  • "Easy to use and gives insight in to our customers thoughts."

  • “AskNicely has been a partner not a vendor, consistently sharing feedback on ways to further improve our overall system well beyond the initial implementation.”

  • "Product is excellent and allows CCI to get closer to the client and address immediate."

  • “One of the most impactful things for us is the live leaderboards."

  • “We would pop into a Slack channel saying the first person to respond with their current CSAT score would win a $50 voucher, and within seconds, everyone's scores came in, and everyone was right. I was like, these guys are really paying attentio."

  • “As Change Implementation Manager, my role is not just about implementing changes in the business, but also influencing the business to be more customer-centric in everything we do.”

  • "I get the information quick and efficiently."

  • “We had a really antiquated system back in the day, so it was nice to come into the 21st century and use something a bit more modern. It’s been a great process since, and our management teams have been very happy with AskNicely.”

  • "Beautiful UI, really works."