"With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."
"We wanted a better indicator of how people were feeling about Fleetio as a whole. We decided Net Promoter Score (NPS) was the best way to do that."
"Supports great."
"I worked with many startups who implemented NPS, but I always thought it was a bunch of longwinded BS. Then one of our trusted advisors said, ‘Use AskNicely!’ Now NPS is one of our core metrics."
"Helps us to get an understanding of what our customers think of us as a business."
"Really easy to use and useful."
"Every one is supportive and all kinds of needs are always available."
“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …
"Friendly team, always willing to help me out and got the system live on time."
"It is easy to use and pretty intuitive."
"Does everything we are looking for."
"Platform is user friendly and the staff have been amazing. Thank you Nick and Gabby."
"Easy to use, provides priceless insight."
“Our Quality Manager is responsible for improving our overall NPS. We adjusted the queston [for this program] to be more of a customer experience queston.”
"We wanted to have a continuous, real-time pulse on user satisfaction. AskNicely is a perfect tool for that."
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