205 AskNicely Testimonials

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  • "Excellent product super valuable to our company! Helps us serve our clients better."

  • "Agents are obsessed with the AskNicely app and their personal NPS score, it's a point of pride. Looking at AskNicely together has become our number one coaching moment, since the feedback is directly from the client."

  • "Rapid answers and always have a solution for our requests."

  • "We've had great feedback so far, it's a simple programme to use and gives awesome results. Loving it!"

  • “Our Quality Manager is responsible for improving our overall NPS. We adjusted the queston [for this program] to be more of a customer experience queston.”

  • “We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, …

  • “AskNicely is super easy to use and administer from Salesforce. It helps us build stronger relationships with clients and deliver better experiences.”

  • "Easy to navigate."

  • "Great product, with awesome support. It's really helped us stay in front of our customer relationships."

  • "I like the ease and functionality."

  • “Since implementing AskNicely, we’ve been able to hold the line on churn, which is an improvement for us.”

  • "Sangoma already sees AskNicely, NPS, and CSAT scores as fairly fundamental to how we can map our success going forward. We are already benefiting from, and see very clearly how, we will continue to benefit from this toolset."

  • “It’s daily coaching and daily conversations, using the CSAT data to help our folks get better."

  • “As Head of Marketing, my goal is to develop long-term relationships with customers who are confident and happy with our products and services. Because their feedback provides us with opportunities to improve.”

  • "Andrew is doing an awesome job answering extremely fast."