“It’s great to get instant feedback."
"Easy to navigate and respond to guests."
"The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."
"It's an easy to use platform that keeps things simple visually and also from a Ux viewpoint."
"Good balance of price and features, and great UI."
"Rapid answers and always have a solution for our requests."
“Since implementing AskNicely, we’ve been able to hold the line on churn, which is an improvement for us.”
"Sangoma already sees AskNicely, NPS, and CSAT scores as fairly fundamental to how we can map our success going forward. We are already benefiting from, and see very clearly how, we will continue to benefit from this toolset."
“It’s daily coaching and daily conversations, using the CSAT data to help our folks get better."
"Because its easy to use and understand."
"The product is simple and powerful. We get a huge amount out of the insights."
"I worked with many startups who implemented NPS, but I always thought it was a bunch of longwinded BS. Then one of our trusted advisors said, ‘Use AskNicely!’ Now NPS is one of our core metrics."
"Simple, easy to use, nice interface, good filtering, integrates with slack."
“It actually plays a huge role. It helps us notice what we can improve on. We strive to be flexible and understanding when it comes to our customer needs.”
"Love the intuitive website and follow up."
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