"Method en sytsem make it a very easy tool to use. Responses ar high and of high value."
"Interface, ease of use."
“[We] always put our client’s health and wellness first. [We do this through] clear communication and encouragement.”
"I love getting the feedback from our customers daily. we have used this tool to completely change how we do business."
"No issues. Works as expected. Keeping the product simple is what I like about it."
“It was about making sure we were using that data in the most impactful way possible.”
"We've had great feedback so far, it's a simple programme to use and gives awesome results. Loving it!"
“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”
"Every executive at PlanSource cares deeply about our customer experience and pays close attention to the AskNicely survey results."
"Product is excellent - provides a continuous stream of valuable customer feedback."
"It has made a real difference to our understanding of what our customers think of us with both the score and the comment. Where previously we did NPS through phone interviews, it was time consuming for both us and our customers - with the software, it's now easy for all …
"Easy to understand, and respond to positive and negative criticism."
"Great interface, very easy reporting, and an increase in response rates since we adopted the platform."
"Does everything we are looking for."
"The support from the top down is the best in the industry."
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