"Easy to use."
"Super functional, easy to use, nice UI / UX."
"Simple, fast, concise - to the point."
"It's an easy to use platform that keeps things simple visually and also from a Ux viewpoint."
"Really easy to use and useful."
"Ask Nicely is a great tool to use daily in our business."
"No issues. Works as expected. Keeping the product simple is what I like about it."
"It does everything we need!"
“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”
"I am a big fan of AskNicely! It's easy to use and the customer success team rocks."
"Easy to view, easy to understand."
“People are proud about having a good NPS rating. It brings them a lot of joy. It’s really been an entire cultural change around going from a fast, reliable service to a fast, reliable, delightful service.”
“AskNicely has helped us create a baseline of our support services for our customers. From here, I wouldn't be surprised if we create more customer happiness centric roles for people to slot into and be more proactive with feedback. Traditionally, we were a company that had a helpdesk for people …
“AskNicely allows us to identify advocates within our customer base which is extremely valuable for expanding our services deeper into our customer base and meeting their needs.”
"Your product is easy to use, and if there are any issues, your support team is very quick to respond and are extremely helpful."
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