193 AskNicely Testimonials

“We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, the AskNicely team is fantastic and always available to help.”

"Jason Hinze is really supportive and very pleasant."

"The AskNicely platform gives our front line technicians the feedback they need to feel empowered to give world class service to each customer, and the app is so FUN to use."

“AskNicely fits well into our vision at Titus Talent Strategies as some of our employees' bonus plans are focused around their AskNicely NPS feedback. It's also important for us to get a quarterly pulse from our clients on how we're doing and the AskNicely platform allows us to gather this critical data as well as testimonials. So it's critical (the program) runs smoothly every quarter.”

"It works as expected and integrates to our Slack and gainsight."

“AskNicely has been a partner not a vendor, consistently sharing feedback on ways to further improve our overall system well beyond the initial implementation.”

“[We] always put our client’s health and wellness first. [We do this through] clear communication and encouragement.”

"Product is easy to use and config, support was great and we love the just in time."

"Good tool for analyzing customer service."

“I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”

"Easy to use and report on. Great customer engagement tool."

“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment is around the individual ones, what factors they enjoy and don't enjoy in each one.”

"Good price, easy product to use and reliable."

"The product is very easy to use. And, the support team is great!"

"Does what it promised to do in a simple and fluid process."