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205 AskNicely Testimonials

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  • "Reliability and ease of functionality."

    Neville Williams

  • "It is simple and easy for customers to answer."

    Yukiko Nakajima Jetstar Airways

  • "The AskNicely platform gives our front line technicians the feedback they need to feel empowered to give world class service to each customer, and the app is so FUN to use."

    Chris Fisher Founder and CEO

  • “AskNicely allows us to identify advocates within our customer base which is extremely valuable for expanding our services deeper into our customer base and meeting their needs.”

    Ryan Hoskin Customer Support Manager

  • “We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, …

    Stu Krupnick Director of Marketing

  • “I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”

    Brittany West Marketing Coordinator

  • "I find it invaluable within our business."

    Andrew Huxford HRV Home Solutions

  • "AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …

    Rhiannon Lloyd Customer and Pricing Administrator

  • "I get the information quick and efficiently."

    Tori Falconer Jiffy Lube

  • “We had a really antiquated system back in the day, so it was nice to come into the 21st century and use something a bit more modern. It’s been a great process since, and our management teams have been very happy with AskNicely.”

    Rob Arthur Business Development Manager

  • “AskNicely is super easy to use and administer from Salesforce. It helps us build stronger relationships with clients and deliver better experiences.”

    Reid Carr Chief Executive Officer

  • "It is easy to use and pretty intuitive."

    Florence RUAZ Contentsquare

  • "It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we …

    Kelly Paletta ISOutsource

  • "Easy to use and lot's of options to view my data."

    Andrew Lindblom Folio Conversant

  • "Easy and automated."

    Aaron Accounting for Nonprofits
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