"Affordability, easy to use once you learn, and great customer service!"
"It works as expected and integrates to our Slack and gainsight."
"I am a big fan of AskNicely! It's easy to use and the customer success team rocks."
“Since implementing AskNicely, we’ve been able to hold the line on churn, which is an improvement for us.”
"Sangoma already sees AskNicely, NPS, and CSAT scores as fairly fundamental to how we can map our success going forward. We are already benefiting from, and see very clearly how, we will continue to benefit from this toolset."
“It’s daily coaching and daily conversations, using the CSAT data to help our folks get better."
"Great product, with awesome support. It's really helped us stay in front of our customer relationships."
"Every one is supportive and all kinds of needs are always available."
"Hubspot integration appears solid, and can see as we explore the functionality which is exciting."
"Jewell is an amazing account manager!"
“It’s clear that it’s making a difference because we’re able to get ahead of member issues by gathering feedback on member experiences. There have been behavioral changes at each site. AskNicely has helped us address member issues to prevent cancellations.”
"I like the ease and functionality."
"With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."
“People are proud about having a good NPS rating. It brings them a lot of joy. It’s really been an entire cultural change around going from a fast, reliable service to a fast, reliable, delightful service.”
"I get the information quick and efficiently."
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