205 AskNicely Testimonials

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  • "It does everything we need!"

  • "It works as expected and integrates to our Slack and gainsight."

  • "AskNicely has helped us understand members' perspective of their experience. We can now coach and develop our teams to excel at service delivery, based on what actually matters to our members."

  • "We wanted to have a continuous, real-time pulse on user satisfaction. AskNicely is a perfect tool for that."

  • "Excellent follow up service from multiple contacts at AskNicely including senior developer. They have all been extremely helpful in getting me set up. Client is loving it and best of all we are getting great results from our clients."

  • “The better we serve our members, the better we serve our community, the more successful we’re going to be as a business. Our primary goal is to transform lives through a fitness community. The reason we bought AskNicely is to learn more about that community and how supported our members …

  • “The leaderboard lets me see where everyone’s at, and filter through whatever I want to look at that day. I like to see the breakdown of numbers across the board, and if anything’s going on, I can reach out to my franchisees and ask if they’ve seen the recent numbers …

  • "Gives us a chance to fix the concerns of members who would not tell us otherwise."

  • "Easy to use and helps maintain customer communication while helping me understand client wants and needs."

  • “With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”

  • "Product is excellent - provides a continuous stream of valuable customer feedback."

  • “Caci is a trusted leader in the aesthetics industry. While we focus on delivering skin confidence through our treatments, it is equally important to make our customers feel valued and cared for. The experience customers have in our clinics is a critical part of our model, and we work closely …

  • "Beautiful UI, really works."

  • "Easy to navigate and respond to guests."

  • “AskNicely allows us to identify advocates within our customer base which is extremely valuable for expanding our services deeper into our customer base and meeting their needs.”