"For us AskNicely has generated a huge amount of reviews, it has also allowed us to fix and resolve many problems before they escalate."

"It's a friendly way of asking for feedback, not too obtrusive."

"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."

"Easy to use, great dashboard, shows a snapshot for summary but you can dig in deeper easily if needed."

“It’s clear that it’s making a difference because we’re able to get ahead of member issues by gathering feedback on member experiences. There have been behavioral changes at each site. AskNicely has helped us address member issues to prevent cancellations.”

"Great product, gives us the details we need to stay relevant to our customers. We need to spend more time understanding how the customer database works so we can get better quality data. Well done AskNicely."

"Reliability and ease of functionality."

"Jewell is an amazing account manager!"

“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …

"Platform is user friendly and the staff have been amazing. Thank you Nick and Gabby."

"So easy to use and customize."

"Your product is easy to use, and if there are any issues, your support team is very quick to respond and are extremely helpful."

"AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …

“AskNicely is super easy to use and administer from Salesforce. It helps us build stronger relationships with clients and deliver better experiences.”

“My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”