205 AskNicely Testimonials

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  • "So easy to use and customize."

  • "Really good customer success and service. You held our hand through the process."

  • “Since implementing AskNicely, we’ve been able to hold the line on churn, which is an improvement for us.”

  • "The support from the top down is the best in the industry."

  • “My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”

  • "It is simple and easy for customers to answer."

  • “AskNicely’s frontline dashboard gave us exactly that.”

  • “We’re seeing a much more engaged and proactive team as a result.”

  • “We know the themes of what customers like and don’t like on these particular flights, so it’s actionable.”

  • “[We] always put our client’s health and wellness first. [We do this through] clear communication and encouragement.”

  • "Ask Nicely provides us with an interesting insight which we haven't been able to access before - its also been an amazing tool to increase our reviews online."

  • "NPS is a great indicator of customer happiness and and AskNicely offer great tools to gather that information."

  • "It's a clever platform that is easy to use. When I have a problem, the support staff are quick to help and have the skills to do so."

  • "Easy to use."

  • "Amazing onboarding process!"