"I like the ease of using the platform, seeing how our patients rate us and following up with them is quite simple."
"I LOVE AskNicely. The ability for us to quantify our service level has really helped us set ourselves apart in our industry. Service is our "secret sauce" and AskNicely's tool helps us prove that we can back our claims."
"Customer feedback is like business oxygen."
"Really easy to use and useful."
"Affordability, easy to use once you learn, and great customer service!"
"Easy to use. Accurate. High ROI."
"The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."
“AskNicely is super easy to use and administer from Salesforce. It helps us build stronger relationships with clients and deliver better experiences.”
"The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."
"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we …
"Your product is easy to use, and if there are any issues, your support team is very quick to respond and are extremely helpful."
"We wanted a better indicator of how people were feeling about Fleetio as a whole. We decided Net Promoter Score (NPS) was the best way to do that."
“We got feedback on a reactive basis, not a proactive basis."
"I love the dashboard."
"Your product has helped our company streamline feedback from our clients on a consistent basis, which is very important to me. I value to feedback over the score 10X!"
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