205 AskNicely Testimonials

"Great company, great people to work with! Very responsive to our business needs with."

"So easy to use, and so valuable having the insights feeding directly into our organisation. The integration with Slack is A+."

"It’s a fantastic tool to see what your customers think of the service provided."

“We thought we were doing fine with our customers, but occasional feedback — both positive and negative — during meetings made us wonder how widespread certain issues or sentiments really were. We realized we needed consistent, reliable feedback to guide our decisions. Good data leads to better decision-making. At the time, we weren’t tracking our Net Promoter Score (NPS), and AskNicely helped us change that.”

"Easy to use, provides priceless insight."

“One of the most impactful things for us is the live leaderboards."

“We would pop into a Slack channel saying the first person to respond with their current CSAT score would win a $50 voucher, and within seconds, everyone's scores came in, and everyone was right. I was like, these guys are really paying attentio."

“AskNicely allows us to identify advocates within our customer base which is extremely valuable for expanding our services deeper into our customer base and meeting their needs.”

"Quick response and easy to use."

"Easy to use, helpful, I like the new dashboard."

"Like the tool it does what is tells it does."

"Jewell is an amazing account manager!"

"It works perfectly and gives us a view on our client's feedback."

“We got feedback on a reactive basis, not a proactive basis."

"Supports great."