"Product is easy to use and config, support was great and we love the just in time."

"Top shelf web service! We love it!"

“I’m creating business processes and systems that allow us to keep CX at the forefront of everything we do.”

“As Head of Marketing, my goal is to develop long-term relationships with customers who are confident and happy with our products and services. Because their feedback provides us with opportunities to improve.”

"Good balance of price and features, and great UI."

“AskNicely’s user interface is beautiful, it’s easy to set up, easy to monitor, easy to integrate with the programs we use, and they are very responsive and helpful– so you really couldn’t ask for more.”

“We are pushing customer comments from AskNicely back onto our website for a testimonials page."

"It does everything we need!"

"With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."

"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."

“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …

“People are proud about having a good NPS rating. It brings them a lot of joy. It’s really been an entire cultural change around going from a fast, reliable service to a fast, reliable, delightful service.”

"Excellent follow up service from multiple contacts at AskNicely including senior developer. They have all been extremely helpful in getting me set up. Client is loving it and best of all we are getting great results from our clients."

"Easy to view, easy to understand."

"AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …