205 AskNicely Testimonials

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  • “AskNicely’s structured approach to tracking member behavior and transactional experiences ensured feedback was captured promptly and thoroughly."

  • "We've been impressed with the initial information explanation; the support and now with the response rate. Thank you!"

  • "As a Business Development Manager, I am involved directly with customers on a day-today basis and part of my role is making sure they are raving fans!"

  • "So easy to use, and so valuable having the insights feeding directly into our organisation. The integration with Slack is A+."

  • "Integration with salesforce is awesome."

  • "Every one is supportive and all kinds of needs are always available."

  • “As Change Implementation Manager, my role is not just about implementing changes in the business, but also influencing the business to be more customer-centric in everything we do.”

  • “We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, …

  • "Product works well. lots of options."

  • "Good tool for analyzing customer service."

  • "I love the dashboard."

  • "Andrew is doing an awesome job answering extremely fast."

  • "Easy, consistent tool that provides us with valuable insights."

  • "Awesome and Amazing features."

  • “A good experience is [when] each patient each time has the same standard experience and knows what to expect. A great experience is that there is also some personalization to make the patient (customer) feel that they are unique and that their service is the best fit for them.”