205 AskNicely Testimonials

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  • "Customer feedback is like business oxygen."

  • "Jewell is an amazing account manager!"

  • "Platform is user friendly and the staff have been amazing. Thank you Nick and Gabby."

  • "It’s an awesome platform to keep up with our customers and how satisfied they are with services rendered."

  • "Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot …

  • “We thought we were doing fine with our customers, but occasional feedback — both positive and negative — during meetings made us wonder how widespread certain issues or sentiments really were. We realized we needed consistent, reliable feedback to guide our decisions. Good data leads to better decision-making. At the …

  • "I worked with many startups who implemented NPS, but I always thought it was a bunch of longwinded BS. Then one of our trusted advisors said, ‘Use AskNicely!’ Now NPS is one of our core metrics."

  • "Exceptional customer experience is the glue that holds everything together for us."

  • "As a Business Development Manager, I am involved directly with customers on a day-today basis and part of my role is making sure they are raving fans!"

  • “We've gotten a ton more Google reviews thanks to AskNicely because we just weren't getting any. It wasn't something we were promoting. AskNicely makes it so easy to request reviews.”

  • “It actually plays a huge role. It helps us notice what we can improve on. We strive to be flexible and understanding when it comes to our customer needs.”

  • "Love the intuitive website and follow up."

  • "Easy to use and to segment results."

  • "The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."

  • "Excellent tool to evaluate how well we are doing with our clients."