“It’s clear that it’s making a difference because we’re able to get ahead of member issues by gathering feedback on member experiences. There have been behavioral changes at each site. AskNicely has helped us address member issues to prevent cancellations.”
"I worked with many startups who implemented NPS, but I always thought it was a bunch of longwinded BS. Then one of our trusted advisors said, ‘Use AskNicely!’ Now NPS is one of our core metrics."
"Easy to use and helps maintain customer communication while helping me understand client wants and needs."
"Simple, fast, concise - to the point."
"It is easy to keep on track what your customers think of you and also gives you a chance to correct things, when service or equipment are down."
“AskNicely has helped us address member issues to prevent cancellations.”
"Easy to use, nice interface, great response rate."
"It is easy to use and pretty intuitive."
"Interface, ease of use."
"Ask Nicely has proved to be a fantastic tool for our company, providing clear and easy to read data, and exceptional customer support too. Andrew and Jewel have been excellent, and we are very happy with the team! Thank you!"
"Because Ask Nicely is great way for our customers to let us know how we are doing."
"Great information."
"I like the ease and functionality."
"Very easy to set up and use. Clean interface."
“[We] always put our client’s health and wellness first. [We do this through] clear communication and encouragement.”
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