205 AskNicely Testimonials

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  • “AskNicely’s user interface is beautiful, it’s easy to set up, easy to monitor, easy to integrate with the programs we use, and they are very responsive and helpful– so you really couldn’t ask for more.”

  • "As a Business Development Manager, I am involved directly with customers on a day-today basis and part of my role is making sure they are raving fans!"

  • “Many people just accept that snorkeling is a hit or miss experience. But we believe that, when done right, snorkeling can be a life-changing experience. Our customer feedback validates our belief that curating and personalizing every step, from store to gear to beach, can make things go from so-so to …

  • "I like the product."

  • "Easy to navigate and respond to guests."

  • "I worked with many startups who implemented NPS, but I always thought it was a bunch of longwinded BS. Then one of our trusted advisors said, ‘Use AskNicely!’ Now NPS is one of our core metrics."

  • “I felt Lendmark needed to get ahead of customer experience and I didn’t want to do it the way I had seen it done before. Everything I saw showed me how NOT to do it.”

  • "I like the ease and functionality."

  • "Simple, easy to use, nice interface, good filtering, integrates with slack."

  • "Great product and concept, this has helped us greatly cheers."

  • “We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …

  • "Great product, with awesome support. It's really helped us stay in front of our customer relationships."

  • “It’s clear that it’s making a difference because we’re able to get ahead of member issues by gathering feedback on member experiences. There have been behavioral changes at each site. AskNicely has helped us address member issues to prevent cancellations.”

  • "Easy to use, good support staff, and very effective with our customers!"

  • "It’s a fantastic tool to see what your customers think of the service provided."