"Interface, ease of use."
“We’re seeing a much more engaged and proactive team as a result.”
“We got feedback on a reactive basis, not a proactive basis."
"It’s an awesome platform to keep up with our customers and how satisfied they are with services rendered."
"Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot …
"It's an easy to use platform that keeps things simple visually and also from a Ux viewpoint."
"The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."
"Great product, with awesome support. It's really helped us stay in front of our customer relationships."
"Easy to use and to segment results."
"I like the ease and functionality."
"Your product has helped our company streamline feedback from our clients on a consistent basis, which is very important to me. I value to feedback over the score 10X!"
"Does what is says on the box, constantly improving, links well third party software and great product."
"Agents are obsessed with the AskNicely app and their personal NPS score, it's a point of pride. Looking at AskNicely together has become our number one coaching moment, since the feedback is directly from the client."
“AskNicely is super easy to use and administer from Salesforce. It helps us build stronger relationships with clients and deliver better experiences.”
"I LOVE AskNicely. The ability for us to quantify our service level has really helped us set ourselves apart in our industry. Service is our "secret sauce" and AskNicely's tool helps us prove that we can back our claims."
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