"Platform is user friendly and the staff have been amazing. Thank you Nick and Gabby."
"It works perfectly and gives us a view on our client's feedback."
"Product is excellent - provides a continuous stream of valuable customer feedback."
“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”
“Our Quality Manager is responsible for improving our overall NPS. We adjusted the queston [for this program] to be more of a customer experience queston.”
“AskNicely has been a partner not a vendor, consistently sharing feedback on ways to further improve our overall system well beyond the initial implementation.”
"Easy and automated."
"The support from the top down is the best in the industry."
"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."
"Exceptional customer experience is the glue that holds everything together for us."
"Ask Nicely is a great tool to use daily in our business."
"Well really it is more than one option but unfortunately it only let me click on one option. The support received from the AskNicely support staff is fantastic and has made a world of difference to my job. I am busy putting a proposal forward that we can can present …
"NPS is a great indicator of customer happiness and and AskNicely offer great tools to gather that information."
"Good balance of price and features, and great UI."
"We wanted a better indicator of how people were feeling about Fleetio as a whole. We decided Net Promoter Score (NPS) was the best way to do that."
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