"AskNicely is integral to my day-to-day. Love how it helps me keep a pulse on customers."
“Since implementing AskNicely, we’ve been able to hold the line on churn, which is an improvement for us.”
“My role as a Client Success Manager is to take our clients’ experience to the next level as well as to create awareness that [successful client experiences] are the whole company's ultimate goal. We are where we are ONLY thanks to our clients!”
"Great interface, very easy reporting, and an increase in response rates since we adopted the platform."
"Product is easy to use and config, support was great and we love the just in time."
"It works as expected and integrates to our Slack and gainsight."
"I LOVE AskNicely. The ability for us to quantify our service level has really helped us set ourselves apart in our industry. Service is our "secret sauce" and AskNicely's tool helps us prove that we can back our claims."
"Easy to navigate and respond to guests."
"The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."
"Ask Nicely provides us with an interesting insight which we haven't been able to access before - its also been an amazing tool to increase our reviews online."
"I worked with many startups who implemented NPS, but I always thought it was a bunch of longwinded BS. Then one of our trusted advisors said, ‘Use AskNicely!’ Now NPS is one of our core metrics."
"Integration with salesforce is awesome."
"It's an easy to use platform that keeps things simple visually and also from a Ux viewpoint."
"We wanted to have a continuous, real-time pulse on user satisfaction. AskNicely is a perfect tool for that."
“[We] always put our client’s health and wellness first. [We do this through] clear communication and encouragement.”
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