"Like the tool it does what is tells it does."
"Ask Nicely is a very powerful tool and their support staff have been fantastic at."
"It is easy to use and pretty intuitive."
“Since implementing AskNicely, we’ve been able to hold the line on churn, which is an improvement for us.”
"Sangoma already sees AskNicely, NPS, and CSAT scores as fairly fundamental to how we can map our success going forward. We are already benefiting from, and see very clearly how, we will continue to benefit from this toolset."
“It’s daily coaching and daily conversations, using the CSAT data to help our folks get better."
"Amazing onboarding process!"
"AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …
"Great interface, very easy reporting, and an increase in response rates since we adopted the platform."
"Helps us to get an understanding of what our customers think of us as a business."
"Great way of measuring customer satisfaction."
"No issues. Works as expected. Keeping the product simple is what I like about it."
"Product is excellent - provides a continuous stream of valuable customer feedback."
"Integration with salesforce is awesome."
"Jason Hinze is really supportive and very pleasant."
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