“After learning that we weren’t using NPS the best way, we looked for a resource that could help us implement actioning NPS.”
"Easy to use and gives insight in to our customers thoughts."
"Platform is user friendly and the staff have been amazing. Thank you Nick and Gabby."
"The onboarding and assistance as we set up the product has been great."
“My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”
"Easy to implement and manage."
"Super functional, easy to use, nice UI / UX."
"We wanted to have a continuous, real-time pulse on user satisfaction. AskNicely is a perfect tool for that."
"Easy to use, good support staff, and very effective with our customers!"
"Interface, ease of use."
"Ask Nicely has proved to be a fantastic tool for our company, providing clear and easy to read data, and exceptional customer support too. Andrew and Jewel have been excellent, and we are very happy with the team! Thank you!"
"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."
"Helps us to get an understanding of what our customers think of us as a business."
"Quick response and easy to use."
"Easy to navigate."
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