"It’s great, and easy to use. Love it!"
"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we …
“AskNicely’s structured approach to tracking member behavior and transactional experiences ensured feedback was captured promptly and thoroughly."
"Excellent follow up service from multiple contacts at AskNicely including senior developer. They have all been extremely helpful in getting me set up. Client is loving it and best of all we are getting great results from our clients."
"The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."
"Great platform & easy to use."
"It works as expected and integrates to our Slack and gainsight."
"Product is excellent - provides a continuous stream of valuable customer feedback."
“We publish promotor testimonials directly to our website weekly so that those families looking at our website can see ‘live’ testimonials from current families. We’ve had great feedback on this application.”
"Easy to understand, and respond to positive and negative criticism."
"NPS is a great indicator of customer happiness and and AskNicely offer great tools to gather that information."
"Love the dashboard and functionality of the app so easy to connect with customers instantaneously."
"Because Ask Nicely is great way for our customers to let us know how we are doing."
"Great information."
"Good price, easy product to use and reliable."
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