205 AskNicely Testimonials

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  • "We have an incredible response rate and we receive real-time feedback about our events, facility and staff."

  • "Excellent product super valuable to our company! Helps us serve our clients better."

  • “One of the most impactful things for us is the live leaderboards."

  • "Your product has helped our company streamline feedback from our clients on a consistent basis, which is very important to me. I value to feedback over the score 10X!"

  • "The onboarding and assistance as we set up the product has been great."

  • “Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”

  • "It's an easy to use platform that keeps things simple visually and also from a Ux viewpoint."

  • "Love the dashboard and functionality of the app so easy to connect with customers instantaneously."

  • "Easy to use and you get good feedback from customers."

  • "Easy to setup, nice and automated, visual dashboard, good integration with Slack allowing scores to be communicated with wider team."

  • "Ask Nicely provides us with an interesting insight which we haven't been able to access before - its also been an amazing tool to increase our reviews online."

  • "AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …

  • “It’s clear that it’s making a difference because we’re able to get ahead of member issues by gathering feedback on member experiences. There have been behavioral changes at each site. AskNicely has helped us address member issues to prevent cancellations.”

  • "Agents are obsessed with the AskNicely app and their personal NPS score, it's a point of pride. Looking at AskNicely together has become our number one coaching moment, since the feedback is directly from the client."

  • "Easy to use and report on. Great customer engagement tool."