“My role as a Client Success Manager is to take our clients’ experience to the next level as well as to create awareness that [successful client experiences] are the whole company's ultimate goal. We are where we are ONLY thanks to our clients!”
“AskNicely’s frontline dashboard gave us exactly that.”
"Your product has helped our company streamline feedback from our clients on a consistent basis, which is very important to me. I value to feedback over the score 10X!"
"It does everything we need!"
"It is easy to keep on track what your customers think of you and also gives you a chance to correct things, when service or equipment are down."
“AskNicely has helped us address member issues to prevent cancellations.”
“People are proud about having a good NPS rating. It brings them a lot of joy. It’s really been an entire cultural change around going from a fast, reliable service to a fast, reliable, delightful service.”
"Simple, fast, concise - to the point."
"For us AskNicely has generated a huge amount of reviews, it has also allowed us to fix and resolve many problems before they escalate."
"Love the product — simple and effective."
“With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”
“We put the customer first and ensure we listen to feedback and make changes where possible to improve the customer experience. Through that, I am able to lead and express my passion for providing great customer service.”
"Easy to use, great dashboard, shows a snapshot for summary but you can dig in deeper easily if needed."
"I love the dashboard."
"Your product is easy to use, and if there are any issues, your support team is very quick to respond and are extremely helpful."
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