"It's an easy to use platform that keeps things simple visually and also from a Ux viewpoint."

"Sangoma already sees AskNicely, NPS, and CSAT scores as fairly fundamental to how we can map our success going forward. We are already benefiting from, and see very clearly how, we will continue to benefit from this toolset."

"It is easy to keep on track what your customers think of you and also gives you a chance to correct things, when service or equipment are down."

“Caci is a trusted leader in the aesthetics industry. While we focus on delivering skin confidence through our treatments, it is equally important to make our customers feel valued and cared for. The experience customers have in our clinics is a critical part of our model, and we work closely …

"It’s an awesome platform to keep up with our customers and how satisfied they are with services rendered."

"Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot …

“After learning that we weren’t using NPS the best way, we looked for a resource that could help us implement actioning NPS.”

"Simple, fast, concise - to the point."

“The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to …

“It was about making sure we were using that data in the most impactful way possible.”

"Easy to use, provides priceless insight."

"It works as expected and integrates to our Slack and gainsight."

“It actually plays a huge role. It helps us notice what we can improve on. We strive to be flexible and understanding when it comes to our customer needs.”

"Love the intuitive website and follow up."

“I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”