205 AskNicely Testimonials

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  • "Every executive at PlanSource cares deeply about our customer experience and pays close attention to the AskNicely survey results."

  • "The product is very easy to use. And, the support team is great!"

  • "Ask Nicely provides us with an interesting insight which we haven't been able to access before - its also been an amazing tool to increase our reviews online."

  • “AskNicely is super easy to use and administer from Salesforce. It helps us build stronger relationships with clients and deliver better experiences.”

  • "Reliability and ease of functionality."

  • "Affordability, easy to use once you learn, and great customer service!"

  • "AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …

  • "Easy to use and to segment results."

  • "AskNicely just works. You want NPS results and customer feedback? AskNicely."

  • "Easy to use and lot's of options to view my data."

  • "It's a friendly way of asking for feedback, not too obtrusive."

  • "Friendly team, always willing to help me out and got the system live on time."

  • "Great interface, very easy reporting, and an increase in response rates since we adopted the platform."

  • "It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we …

  • "It is so much better and user friendly then our old Customer Satisfaction Survey system."