205 AskNicely Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • "Andrew is doing an awesome job answering extremely fast."

  • "Super functional, easy to use, nice UI / UX."

  • "Easy to setup, nice and automated, visual dashboard, good integration with Slack allowing scores to be communicated with wider team."

  • "It has made a real difference to our understanding of what our customers think of us with both the score and the comment. Where previously we did NPS through phone interviews, it was time consuming for both us and our customers - with the software, it's now easy for all …

  • “I lead the CX team here at iClinic. The whole team (is) always looking (out) for the best interest of our customers.”

  • "Easy to use."

  • "Excellent follow up service from multiple contacts at AskNicely including senior developer. They have all been extremely helpful in getting me set up. Client is loving it and best of all we are getting great results from our clients."

  • “My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”

  • "By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."

  • "The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."

  • "I get the information quick and efficiently."

  • “We had a really antiquated system back in the day, so it was nice to come into the 21st century and use something a bit more modern. It’s been a great process since, and our management teams have been very happy with AskNicely.”

  • "Ask Nicely is a great tool to use daily in our business."

  • "It's a clever platform that is easy to use. When I have a problem, the support staff are quick to help and have the skills to do so."

  • "No issues. Works as expected. Keeping the product simple is what I like about it."