“I lead the CX team here at iClinic. The whole team (is) always looking (out) for the best interest of our customers.”
"Easy to use and to segment results."
"Consistently delivering on our brand promise is crucial. AskNicely gave us the power to understand where the gaps were, then made it super easy to coach for those gaps. From there, automating followup on referrals from our happy customers is icing on the cake."
"Product works well. lots of options."
"Does everything we are looking for."
"Rapid answers and always have a solution for our requests."
"AskNicely just works. You want NPS results and customer feedback? AskNicely."
"So easy to use and customize."
"Supports great."
“AskNicely’s user interface is beautiful, it’s easy to set up, easy to monitor, easy to integrate with the programs we use, and they are very responsive and helpful– so you really couldn’t ask for more.”
“We are pushing customer comments from AskNicely back onto our website for a testimonials page."
"Super functional, easy to use, nice UI / UX."
“AskNicely has helped us create a baseline of our support services for our customers. From here, I wouldn't be surprised if we create more customer happiness centric roles for people to slot into and be more proactive with feedback. Traditionally, we were a company that had a helpdesk for people …
"AskNicely provides timely, useful feedback with the minimum of fuss."
"The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."
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