205 AskNicely Testimonials

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  • "Ask Nicely is a great tool to use daily in our business."

  • "AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …

  • "Easy to use and very effective!"

  • "Because its easy to use and understand."

  • "The product is simple and powerful. We get a huge amount out of the insights."

  • "It’s an awesome platform to keep up with our customers and how satisfied they are with services rendered."

  • "Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot …

  • “AskNicely has been a partner not a vendor, consistently sharing feedback on ways to further improve our overall system well beyond the initial implementation.”

  • “AskNicely fits well into our vision at Titus Talent Strategies as some of our employees' bonus plans are focused around their AskNicely NPS feedback. It's also important for us to get a quarterly pulse from our clients on how we're doing and the AskNicely platform allows us to gather this …

  • “We wanted a tool to grade our technicians. What we've gotten is so much more, and it has been great; it's paid dividends already."

  • “It was about making sure we were using that data in the most impactful way possible.”

  • "AskNicely has helped us understand members' perspective of their experience. We can now coach and develop our teams to excel at service delivery, based on what actually matters to our members."

  • "It’s great, and easy to use. Love it!"

  • "With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."

  • "I find it invaluable within our business."