"I worked with many startups who implemented NPS, but I always thought it was a bunch of longwinded BS. Then one of our trusted advisors said, ‘Use AskNicely!’ Now NPS is one of our core metrics."
"As a Business Development Manager, I am involved directly with customers on a day-today basis and part of my role is making sure they are raving fans!"
"We've been impressed with the initial information explanation; the support and now with the response rate. Thank you!"
“After learning that we weren’t using NPS the best way, we looked for a resource that could help us implement actioning NPS.”
"Rapid answers and always have a solution for our requests."
“It was about making sure we were using that data in the most impactful way possible.”
“We wanted a tool to grade our technicians. What we've gotten is so much more, and it has been great; it's paid dividends already."
"We utilize this here at Indium and it's a great tool!"
"Great company, great people to work with! Very responsive to our business needs with."
"The onboarding and assistance as we set up the product has been great."
"Product is excellent - provides a continuous stream of valuable customer feedback."
"Helps us to get an understanding of what our customers think of us as a business."
"It’s great, and easy to use. Love it!"
"It works as expected and integrates to our Slack and gainsight."
“The better we serve our members, the better we serve our community, the more successful we’re going to be as a business. Our primary goal is to transform lives through a fitness community. The reason we bought AskNicely is to learn more about that community and how supported our members …
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