"Easy to use, helpful, I like the new dashboard."

"Affordability, easy to use once you learn, and great customer service!"

"Agents are obsessed with the AskNicely app and their personal NPS score, it's a point of pride. Looking at AskNicely together has become our number one coaching moment, since the feedback is directly from the client."

"AskNicely provides timely, useful feedback with the minimum of fuss."

"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we …

"Exceptional customer experience is the glue that holds everything together for us."

"It has made a real difference to our understanding of what our customers think of us with both the score and the comment. Where previously we did NPS through phone interviews, it was time consuming for both us and our customers - with the software, it's now easy for all …

"It's a clever platform that is easy to use. When I have a problem, the support staff are quick to help and have the skills to do so."

"Love the dashboard and functionality of the app so easy to connect with customers instantaneously."

"It is so much better and user friendly then our old Customer Satisfaction Survey system."

"We utilize this here at Indium and it's a great tool!"

"Great company, great people to work with! Very responsive to our business needs with."

"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."

"Easy to use and you get good feedback from customers."

“As Head of Marketing, my goal is to develop long-term relationships with customers who are confident and happy with our products and services. Because their feedback provides us with opportunities to improve.”