"I like the product."
"Easy to navigate and respond to guests."
“We had a really antiquated system back in the day, so it was nice to come into the 21st century and use something a bit more modern. It’s been a great process since, and our management teams have been very happy with AskNicely.”
“We got feedback on a reactive basis, not a proactive basis."
"It’s a fantastic tool to see what your customers think of the service provided."
“It’s great to get instant feedback."
“The instructors love it! It’s also giving managers a really great way to connect with their instructors every day."
"Jewell is an amazing account manager!"
“I lead the CX team here at iClinic. The whole team (is) always looking (out) for the best interest of our customers.”
“The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to …
"We wanted a better indicator of how people were feeling about Fleetio as a whole. We decided Net Promoter Score (NPS) was the best way to do that."
"It is so much better and user friendly then our old Customer Satisfaction Survey system."
"Really easy to use and useful."
“It actually plays a huge role. It helps us notice what we can improve on. We strive to be flexible and understanding when it comes to our customer needs.”
"Love the intuitive website and follow up."
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