"Easy to use, helpful, I like the new dashboard."

"Interface, ease of use."

“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”

"By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."

"Supports great."

"It's a friendly way of asking for feedback, not too obtrusive."

"Good price, easy product to use and reliable."

"The product is very easy to use. And, the support team is great!"

“AskNicely has helped us create a baseline of our support services for our customers. From here, I wouldn't be surprised if we create more customer happiness centric roles for people to slot into and be more proactive with feedback. Traditionally, we were a company that had a helpdesk for people …

"Love the dashboard and functionality of the app so easy to connect with customers instantaneously."

"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we …

"Very easy to set up and use. Clean interface."

"Really easy to use and useful."

“The better we serve our members, the better we serve our community, the more successful we’re going to be as a business. Our primary goal is to transform lives through a fitness community. The reason we bought AskNicely is to learn more about that community and how supported our members …

“The leaderboard lets me see where everyone’s at, and filter through whatever I want to look at that day. I like to see the breakdown of numbers across the board, and if anything’s going on, I can reach out to my franchisees and ask if they’ve seen the recent numbers …