205 AskNicely Testimonials

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  • “AskNicely has been a partner not a vendor, consistently sharing feedback on ways to further improve our overall system well beyond the initial implementation.”

  • “AskNicely is super easy to use and administer from Salesforce. It helps us build stronger relationships with clients and deliver better experiences.”

  • "Exceptional customer experience is the glue that holds everything together for us."

  • "The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."

  • “We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, …

  • "Does everything we are looking for."

  • “AskNicely’s user interface is beautiful, it’s easy to set up, easy to monitor, easy to integrate with the programs we use, and they are very responsive and helpful– so you really couldn’t ask for more.”

  • “We are pushing customer comments from AskNicely back onto our website for a testimonials page."

  • “We thought we were doing fine with our customers, but occasional feedback — both positive and negative — during meetings made us wonder how widespread certain issues or sentiments really were. We realized we needed consistent, reliable feedback to guide our decisions. Good data leads to better decision-making. At the …

  • "Integration with salesforce is awesome."

  • "The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."

  • "We wanted a better indicator of how people were feeling about Fleetio as a whole. We decided Net Promoter Score (NPS) was the best way to do that."

  • "Easy to use and very effective!"

  • "Great way of measuring customer satisfaction."

  • "As a Business Development Manager, I am involved directly with customers on a day-today basis and part of my role is making sure they are raving fans!"