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205 AskNicely Testimonials

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  • "Amazing onboarding process!"

    Dara Wheeler Axiom Medical

  • "Good price, easy product to use and reliable."

    Michelle Lanter Smith EPAY Systems Inc

  • "By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."

    Lee Cox Chief Operating Officer

  • “My role as a Client Success Manager is to take our clients’ experience to the next level as well as to create awareness that [successful client experiences] are the whole company's ultimate goal. We are where we are ONLY thanks to our clients!”

    Sandra Campo Client Success Manager

  • “I lead the CX team here at iClinic. The whole team (is) always looking (out) for the best interest of our customers.”

    Fernando Ponciano Head of Customer Experience

  • "Easy to use and gives insight in to our customers thoughts."

    Kellie Lilly Grasshopper Environmental

  • "Product works well. lots of options."

    Marisa Andrew Hudsons Property

  • “AskNicely’s user interface is beautiful, it’s easy to set up, easy to monitor, easy to integrate with the programs we use, and they are very responsive and helpful– so you really couldn’t ask for more.”

    Kristen Lunman Chief Operating Officer

  • “We are pushing customer comments from AskNicely back onto our website for a testimonials page."

    Rick Findlater Customer Success

  • "Every executive at PlanSource cares deeply about our customer experience and pays close attention to the AskNicely survey results."

    Brent Booth Director, Strategic Systems

  • "It works perfectly and gives us a view on our client's feedback."

    ElaN

  • "AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …

    Rhiannon Lloyd Customer and Pricing Administrator

  • "The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."

    Peter Slapp

  • “People are proud about having a good NPS rating. It brings them a lot of joy. It’s really been an entire cultural change around going from a fast, reliable service to a fast, reliable, delightful service.”

    Junji Kamoshida CEO and Co-founder

  • "Easy to understand, and respond to positive and negative criticism."

    Ruby Halliwell
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