"It's really easy to use, and you get fast results."
"Great information."
"I love the dashboard."
"It has made a real difference to our understanding of what our customers think of us with both the score and the comment. Where previously we did NPS through phone interviews, it was time consuming for both us and our customers - with the software, it's now easy for all …
“I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”
“One of the most impactful things for us is the live leaderboards."
“We would pop into a Slack channel saying the first person to respond with their current CSAT score would win a $50 voucher, and within seconds, everyone's scores came in, and everyone was right. I was like, these guys are really paying attentio."
"Product works well. lots of options."
"Quick response and easy to use."
"AskNicely provides timely, useful feedback with the minimum of fuss."
"Easy to use and customers like it."
"I am a big fan of AskNicely! It's easy to use and the customer success team rocks."
"Easy to use and gives insight in to our customers thoughts."
"AskNicely is integral to my day-to-day. Love how it helps me keep a pulse on customers."
"Really good customer success and service. You held our hand through the process."
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