205 AskNicely Testimonials

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  • "Great product, with awesome support. It's really helped us stay in front of our customer relationships."

  • "Easy to understand, and respond to positive and negative criticism."

  • "I have my hands on the nerves of customer feedback during the course of the entire customer lifecycle. Tells me what is working and what is not working and also helps me dissect it based on the customer type."

  • "AskNicely provides timely, useful feedback with the minimum of fuss."

  • "Easy to view, easy to understand."

  • "Consistently delivering on our brand promise is crucial. AskNicely gave us the power to understand where the gaps were, then made it super easy to coach for those gaps. From there, automating followup on referrals from our happy customers is icing on the cake."

  • "I am a big fan of AskNicely! It's easy to use and the customer success team rocks."

  • "Product is easy to use and config, support was great and we love the just in time."

  • "It's a clever platform that is easy to use. When I have a problem, the support staff are quick to help and have the skills to do so."

  • "Excellent tool to evaluate how well we are doing with our clients."

  • "Customer feedback is like business oxygen."

  • "Agents are obsessed with the AskNicely app and their personal NPS score, it's a point of pride. Looking at AskNicely together has become our number one coaching moment, since the feedback is directly from the client."

  • “One of the most impactful things for us is the live leaderboards."

  • “We would pop into a Slack channel saying the first person to respond with their current CSAT score would win a $50 voucher, and within seconds, everyone's scores came in, and everyone was right. I was like, these guys are really paying attentio."

  • "Beautiful UI, really works."