“We would pop into a Slack channel saying the first person to respond with their current CSAT score would win a $50 voucher, and within seconds, everyone's scores came in, and everyone was right. I was like, these guys are really paying attentio."
"Our account manager has been an angel with her help, it's made using the system easier and made me feel more confident when sending the surveys out! Thanks Jewell!"
"We utilize this here at Indium and it's a great tool!"
“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …
“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”
"We've been impressed with the initial information explanation; the support and now with the response rate. Thank you!"
"Product is easy to use and config, support was great and we love the just in time."
"Supports great."
"We have been referring you for months - Keep it up."
"Affordability, easy to use once you learn, and great customer service!"
"It is easy to use and pretty intuitive."
"Easy to use and customers like it."
"NPS is a great indicator of customer happiness and and AskNicely offer great tools to gather that information."
"Exceptional customer experience is the glue that holds everything together for us."
"Easy to view, easy to understand."
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