"Like the tool it does what is tells it does."
"Ask Nicely is a very powerful tool and their support staff have been fantastic at."
"It is easy to use and pretty intuitive."
"Excellent tool to evaluate how well we are doing with our clients."
"Easy to use, great dashboard, shows a snapshot for summary but you can dig in deeper easily if needed."
"Good balance of price and features, and great UI."
"The support from the top down is the best in the industry."
"I like the ease and functionality."
“[We] always put our client’s health and wellness first. [We do this through] clear communication and encouragement.”
“Since implementing AskNicely, we’ve been able to hold the line on churn, which is an improvement for us.”
"Sangoma already sees AskNicely, NPS, and CSAT scores as fairly fundamental to how we can map our success going forward. We are already benefiting from, and see very clearly how, we will continue to benefit from this toolset."
“It’s daily coaching and daily conversations, using the CSAT data to help our folks get better."
“AskNicely has helped us create a baseline of our support services for our customers. From here, I wouldn't be surprised if we create more customer happiness centric roles for people to slot into and be more proactive with feedback. Traditionally, we were a company that had a helpdesk for people …
"The onboarding and assistance as we set up the product has been great."
"We have been referring you for months - Keep it up."
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