“AskNicely has helped us address member issues to prevent cancellations.”
“AskNicely has helped us create a baseline of our support services for our customers. From here, I wouldn't be surprised if we create more customer happiness centric roles for people to slot into and be more proactive with feedback. Traditionally, we were a company that had a helpdesk for people …
"Great company, great people to work with! Very responsive to our business needs with."
"It is so much better and user friendly then our old Customer Satisfaction Survey system."
"Interface, ease of use."
"Ask Nicely has proved to be a fantastic tool for our company, providing clear and easy to read data, and exceptional customer support too. Andrew and Jewel have been excellent, and we are very happy with the team! Thank you!"
"Easy to use and gives insight in to our customers thoughts."
"I love the dashboard."
“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …
"Excellent product super valuable to our company! Helps us serve our clients better."
"Every executive at PlanSource cares deeply about our customer experience and pays close attention to the AskNicely survey results."
“I’m creating business processes and systems that allow us to keep CX at the forefront of everything we do.”
“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”
"Easy to navigate and respond to guests."
"We utilize this here at Indium and it's a great tool!"
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