"It’s great, and easy to use. Love it!"
"Does what it promised to do in a simple and fluid process."
"Amazing onboarding process!"
“I felt Lendmark needed to get ahead of customer experience and I didn’t want to do it the way I had seen it done before. Everything I saw showed me how NOT to do it.”
"It is easy to keep on track what your customers think of you and also gives you a chance to correct things, when service or equipment are down."
“AskNicely has helped us address member issues to prevent cancellations.”
"It is simple, easy to use for both customers and user. Results are great for internal feedback and also as a marketing tool."
"Easy to navigate and respond to guests."
"Your product has helped our company streamline feedback from our clients on a consistent basis, which is very important to me. I value to feedback over the score 10X!"
“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …
"Simple, fast, concise - to the point."
"Easy to use, helpful, I like the new dashboard."
"Like the tool it does what is tells it does."
"Excellent tool to evaluate how well we are doing with our clients."
"We wanted a better indicator of how people were feeling about Fleetio as a whole. We decided Net Promoter Score (NPS) was the best way to do that."
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