"Simple, easy to use, nice interface, good filtering, integrates with slack."
"AskNicely provides timely, useful feedback with the minimum of fuss."
“I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”
"It works as expected and integrates to our Slack and gainsight."
“Our Quality Manager is responsible for improving our overall NPS. We adjusted the queston [for this program] to be more of a customer experience queston.”
"It is easy to keep on track what your customers think of you and also gives you a chance to correct things, when service or equipment are down."
“AskNicely has helped us address member issues to prevent cancellations.”
"So easy to use, and so valuable having the insights feeding directly into our organisation. The integration with Slack is A+."
“As Change Implementation Manager, my role is not just about implementing changes in the business, but also influencing the business to be more customer-centric in everything we do.”
"Easy to use, good UI."
"Easy to use, great dashboard, shows a snapshot for summary but you can dig in deeper easily if needed."
"Our account manager has been an angel with her help, it's made using the system easier and made me feel more confident when sending the surveys out! Thanks Jewell!"
“My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”
“[We] always put our client’s health and wellness first. [We do this through] clear communication and encouragement.”
"It is simple, easy to use for both customers and user. Results are great for internal feedback and also as a marketing tool."
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