205 AskNicely Testimonials

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  • "Great company, great people to work with! Very responsive to our business needs with."

  • "It has made a real difference to our understanding of what our customers think of us with both the score and the comment. Where previously we did NPS through phone interviews, it was time consuming for both us and our customers - with the software, it's now easy for all …

  • "It works as expected and integrates to our Slack and gainsight."

  • "Love the product — simple and effective."

  • “People are proud about having a good NPS rating. It brings them a lot of joy. It’s really been an entire cultural change around going from a fast, reliable service to a fast, reliable, delightful service.”

  • “AskNicely has helped us create a baseline of our support services for our customers. From here, I wouldn't be surprised if we create more customer happiness centric roles for people to slot into and be more proactive with feedback. Traditionally, we were a company that had a helpdesk for people …

  • "Interface, ease of use."

  • "Ask Nicely has proved to be a fantastic tool for our company, providing clear and easy to read data, and exceptional customer support too. Andrew and Jewel have been excellent, and we are very happy with the team! Thank you!"

  • "I get the information quick and efficiently."

  • “We had a really antiquated system back in the day, so it was nice to come into the 21st century and use something a bit more modern. It’s been a great process since, and our management teams have been very happy with AskNicely.”

  • “Caci is a trusted leader in the aesthetics industry. While we focus on delivering skin confidence through our treatments, it is equally important to make our customers feel valued and cared for. The experience customers have in our clinics is a critical part of our model, and we work closely …

  • "NPS is a great indicator of customer happiness and and AskNicely offer great tools to gather that information."

  • "Simple, fast, concise - to the point."

  • "Product is excellent - provides a continuous stream of valuable customer feedback."

  • "I find it invaluable within our business."