205 AskNicely Testimonials

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  • “The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to …

  • "Love the intuitive website and follow up."

  • “AskNicely’s structured approach to tracking member behavior and transactional experiences ensured feedback was captured promptly and thoroughly."

  • "Consistently delivering on our brand promise is crucial. AskNicely gave us the power to understand where the gaps were, then made it super easy to coach for those gaps. From there, automating followup on referrals from our happy customers is icing on the cake."

  • "It works as expected and integrates to our Slack and gainsight."

  • "Does what is says on the box, constantly improving, links well third party software and great product."

  • “AskNicely fits well into our vision at Titus Talent Strategies as some of our employees' bonus plans are focused around their AskNicely NPS feedback. It's also important for us to get a quarterly pulse from our clients on how we're doing and the AskNicely platform allows us to gather this …

  • "Customer feedback is like business oxygen."

  • "It works perfectly and gives us a view on our client's feedback."

  • “My role as a Client Success Manager is to take our clients’ experience to the next level as well as to create awareness that [successful client experiences] are the whole company's ultimate goal. We are where we are ONLY thanks to our clients!”

  • “Caci is a trusted leader in the aesthetics industry. While we focus on delivering skin confidence through our treatments, it is equally important to make our customers feel valued and cared for. The experience customers have in our clinics is a critical part of our model, and we work closely …

  • "AskNicely has helped us understand members' perspective of their experience. We can now coach and develop our teams to excel at service delivery, based on what actually matters to our members."

  • "Excellent product super valuable to our company! Helps us serve our clients better."

  • "Product is excellent and allows CCI to get closer to the client and address immediate."

  • "The onboarding and assistance as we set up the product has been great."