“As Head of Marketing, my goal is to develop long-term relationships with customers who are confident and happy with our products and services. Because their feedback provides us with opportunities to improve.”
“We are pushing customer comments from AskNicely back onto our website for a testimonials page."
"Easy and automated."
"Love the product and the support team is great too."
"Simple, easy to use, nice interface, good filtering, integrates with slack."
“My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”
"Integration with salesforce is awesome."
"Excellent product super valuable to our company! Helps us serve our clients better."
“AskNicely has been a partner not a vendor, consistently sharing feedback on ways to further improve our overall system well beyond the initial implementation.”
"Agents are obsessed with the AskNicely app and their personal NPS score, it's a point of pride. Looking at AskNicely together has become our number one coaching moment, since the feedback is directly from the client."
“I lead the CX team here at iClinic. The whole team (is) always looking (out) for the best interest of our customers.”
"It’s an awesome platform to keep up with our customers and how satisfied they are with services rendered."
"Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot …
"Excellent tool to evaluate how well we are doing with our clients."
"Product works well. lots of options."
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