205 AskNicely Testimonials

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  • "The AskNicely platform gives our front line technicians the feedback they need to feel empowered to give world class service to each customer, and the app is so FUN to use."

  • "It is so much better and user friendly then our old Customer Satisfaction Survey system."

  • "Easy to use and customers like it."

  • "We utilize this here at Indium and it's a great tool!"

  • "Great company, great people to work with! Very responsive to our business needs with."

  • “The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to …

  • "Excellent follow up service from multiple contacts at AskNicely including senior developer. They have all been extremely helpful in getting me set up. Client is loving it and best of all we are getting great results from our clients."

  • "It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we …

  • “As Head of Marketing, my goal is to develop long-term relationships with customers who are confident and happy with our products and services. Because their feedback provides us with opportunities to improve.”

  • "Love the product — simple and effective."

  • "AskNicely is integral to my day-to-day. Love how it helps me keep a pulse on customers."

  • "So easy to use, and so valuable having the insights feeding directly into our organisation. The integration with Slack is A+."

  • "It's a friendly way of asking for feedback, not too obtrusive."

  • "Product is excellent - provides a continuous stream of valuable customer feedback."

  • “I felt Lendmark needed to get ahead of customer experience and I didn’t want to do it the way I had seen it done before. Everything I saw showed me how NOT to do it.”