"Your product is easy to use, and if there are any issues, your support team is very quick to respond and are extremely helpful."
"Jewell is an amazing account manager!"
"Easy, consistent tool that provides us with valuable insights."
"NPS is a great indicator of customer happiness and and AskNicely offer great tools to gather that information."
"We've had great feedback so far, it's a simple programme to use and gives awesome results. Loving it!"
“My role as a Client Success Manager is to take our clients’ experience to the next level as well as to create awareness that [successful client experiences] are the whole company's ultimate goal. We are where we are ONLY thanks to our clients!”
"I am a big fan of AskNicely! It's easy to use and the customer success team rocks."
"I love getting the feedback from our customers daily. we have used this tool to completely change how we do business."
“I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”
“We wanted a tool to grade our technicians. What we've gotten is so much more, and it has been great; it's paid dividends already."
"Easy to view, easy to understand."
"I LOVE AskNicely. The ability for us to quantify our service level has really helped us set ourselves apart in our industry. Service is our "secret sauce" and AskNicely's tool helps us prove that we can back our claims."
"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."
“AskNicely’s user interface is beautiful, it’s easy to set up, easy to monitor, easy to integrate with the programs we use, and they are very responsive and helpful– so you really couldn’t ask for more.”
“We are pushing customer comments from AskNicely back onto our website for a testimonials page."
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