"I get the information quick and efficiently."
"Jason Hinze is really supportive and very pleasant."
"Easy to setup, nice and automated, visual dashboard, good integration with Slack allowing scores to be communicated with wider team."
"AskNicely has helped us understand members' perspective of their experience. We can now coach and develop our teams to excel at service delivery, based on what actually matters to our members."
"Easy to use, good support staff, and very effective with our customers!"
“I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”
“One of the most impactful things for us is the live leaderboards."
“We would pop into a Slack channel saying the first person to respond with their current CSAT score would win a $50 voucher, and within seconds, everyone's scores came in, and everyone was right. I was like, these guys are really paying attentio."
"Love the dashboard and functionality of the app so easy to connect with customers instantaneously."
“With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”
"It is easy to use and pretty intuitive."
"Good tool for analyzing customer service."
"Rapid answers and always have a solution for our requests."
"I am a big fan of AskNicely! It's easy to use and the customer success team rocks."
"Your product is easy to use, and if there are any issues, your support team is very quick to respond and are extremely helpful."
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