205 AskNicely Testimonials

"The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."

"Easy to navigate."

"I have my hands on the nerves of customer feedback during the course of the entire customer lifecycle. Tells me what is working and what is not working and also helps me dissect it based on the customer type."

"Simple, fast, concise - to the point."

"Easy to use and lot's of options to view my data."

"No issues. Works as expected. Keeping the product simple is what I like about it."

“AskNicely has been a partner not a vendor, consistently sharing feedback on ways to further improve our overall system well beyond the initial implementation.”

"Great product, with awesome support. It's really helped us stay in front of our customer relationships."

“We thought we were doing fine with our customers, but occasional feedback — both positive and negative — during meetings made us wonder how widespread certain issues or sentiments really were. We realized we needed consistent, reliable feedback to guide our decisions. Good data leads to better decision-making. At the time, we weren’t tracking our Net Promoter Score (NPS), and AskNicely helped us change that.”

"Does what it promised to do in a simple and fluid process."

"Very professional. Very easy to deal with. Keep it up!"

"For us AskNicely has generated a huge amount of reviews, it has also allowed us to fix and resolve many problems before they escalate."

“AskNicely allows us to identify advocates within our customer base which is extremely valuable for expanding our services deeper into our customer base and meeting their needs.”

"Top shelf web service! We love it!"

"It is simple, easy to use for both customers and user. Results are great for internal feedback and also as a marketing tool."