193 AskNicely Testimonials

"The support from the top down is the best in the industry."

“AskNicely has been a partner not a vendor, consistently sharing feedback on ways to further improve our overall system well beyond the initial implementation.”

"Really good customer success and service. You held our hand through the process."

"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."

“We got feedback on a reactive basis, not a proactive basis."

"Simple, fast, concise - to the point."

“Many people just accept that snorkeling is a hit or miss experience. But we believe that, when done right, snorkeling can be a life-changing experience. Our customer feedback validates our belief that curating and personalizing every step, from store to gear to beach, can make things go from so-so to exceptional.”

"Jason Hinze is really supportive and very pleasant."

"Ask Nicely is a very powerful tool and their support staff have been fantastic at."

“I’m creating business processes and systems that allow us to keep CX at the forefront of everything we do.”

"We've had great feedback so far, it's a simple programme to use and gives awesome results. Loving it!"

"Great platform & easy to use."

"Great product, with awesome support. It's really helped us stay in front of our customer relationships."

"Easy to setup, nice and automated, visual dashboard, good integration with Slack allowing scores to be communicated with wider team."

"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we are able to take corrective action before we lose the client."