"Love the product — simple and effective."

"Great product, with awesome support. It's really helped us stay in front of our customer relationships."

"AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …

“Our Quality Manager is responsible for improving our overall NPS. We adjusted the queston [for this program] to be more of a customer experience queston.”

"Does everything we are looking for."

"I LOVE AskNicely. The ability for us to quantify our service level has really helped us set ourselves apart in our industry. Service is our "secret sauce" and AskNicely's tool helps us prove that we can back our claims."

"The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."

"Easy to setup, nice and automated, visual dashboard, good integration with Slack allowing scores to be communicated with wider team."

"Great interface, very easy reporting, and an increase in response rates since we adopted the platform."

"Consistently delivering on our brand promise is crucial. AskNicely gave us the power to understand where the gaps were, then made it super easy to coach for those gaps. From there, automating followup on referrals from our happy customers is icing on the cake."

"Easy to use, great dashboard, shows a snapshot for summary but you can dig in deeper easily if needed."

"I worked with many startups who implemented NPS, but I always thought it was a bunch of longwinded BS. Then one of our trusted advisors said, ‘Use AskNicely!’ Now NPS is one of our core metrics."

"Very professional. Very easy to deal with. Keep it up!"

"Good tool for analyzing customer service."

“Many people just accept that snorkeling is a hit or miss experience. But we believe that, when done right, snorkeling can be a life-changing experience. Our customer feedback validates our belief that curating and personalizing every step, from store to gear to beach, can make things go from so-so to …