205 AskNicely Testimonials

"Easy to use. Accurate. High ROI."

"I love the dashboard."

“We had a really antiquated system back in the day, so it was nice to come into the 21st century and use something a bit more modern. It’s been a great process since, and our management teams have been very happy with AskNicely.”

"Because its easy to use and understand."

"The product is simple and powerful. We get a huge amount out of the insights."

“AskNicely has helped us create a baseline of our support services for our customers. From here, I wouldn't be surprised if we create more customer happiness centric roles for people to slot into and be more proactive with feedback. Traditionally, we were a company that had a helpdesk for people to call only when they had an issue. Now we can capture the positive feedback too and help us improve our interface and services with AskNicely!”

“It actually plays a huge role. It helps us notice what we can improve on. We strive to be flexible and understanding when it comes to our customer needs.”

"Love the intuitive website and follow up."

“As Change Implementation Manager, my role is not just about implementing changes in the business, but also influencing the business to be more customer-centric in everything we do.”

"It has made a real difference to our understanding of what our customers think of us with both the score and the comment. Where previously we did NPS through phone interviews, it was time consuming for both us and our customers - with the software, it's now easy for all and is encouraging great immediate feedback for us to act on."

"Every executive at PlanSource cares deeply about our customer experience and pays close attention to the AskNicely survey results."

"Method en sytsem make it a very easy tool to use. Responses ar high and of high value."

"Product works well. lots of options."

"We have been referring you for months - Keep it up."

"Excellent product super valuable to our company! Helps us serve our clients better."