193 AskNicely Testimonials

"Easy to understand, and respond to positive and negative criticism."

"Love the intuitive website and follow up."

"Excellent tool to evaluate how well we are doing with our clients."

"Reliability and ease of functionality."

“Our Quality Manager is responsible for improving our overall NPS. We adjusted the queston [for this program] to be more of a customer experience queston.”

“People are proud about having a good NPS rating. It brings them a lot of joy. It’s really been an entire cultural change around going from a fast, reliable service to a fast, reliable, delightful service.”

“AskNicely is super easy to use and administer from Salesforce. It helps us build stronger relationships with clients and deliver better experiences.”

"It works as expected and integrates to our Slack and gainsight."

“As Head of Marketing, my goal is to develop long-term relationships with customers who are confident and happy with our products and services. Because their feedback provides us with opportunities to improve.”

"The onboarding and assistance as we set up the product has been great."

"Easy to use."

"Your product is easy to use, and if there are any issues, your support team is very quick to respond and are extremely helpful."

"Easy to use and to segment results."

“After learning that we weren’t using NPS the best way, we looked for a resource that could help us implement actioning NPS.”

"Easy to use."