205 AskNicely Testimonials

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  • "The product is simple and powerful. We get a huge amount out of the insights."

  • "Great platform & easy to use."

  • "Beautiful UI, really works."

  • "AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …

  • "Hubspot integration appears solid, and can see as we explore the functionality which is exciting."

  • "AskNicely has helped us understand members' perspective of their experience. We can now coach and develop our teams to excel at service delivery, based on what actually matters to our members."

  • "Product is easy to use and config, support was great and we love the just in time."

  • “It actually plays a huge role. It helps us notice what we can improve on. We strive to be flexible and understanding when it comes to our customer needs.”

  • "Love the intuitive website and follow up."

  • "We've been impressed with the initial information explanation; the support and now with the response rate. Thank you!"

  • "Agents are obsessed with the AskNicely app and their personal NPS score, it's a point of pride. Looking at AskNicely together has become our number one coaching moment, since the feedback is directly from the client."

  • "Because Ask Nicely is great way for our customers to let us know how we are doing."

  • "Great information."

  • “I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”

  • "Ask Nicely provides us with an interesting insight which we haven't been able to access before - its also been an amazing tool to increase our reviews online."