"Jewell is an amazing account manager!"
“It’s great to get instant feedback."
"Because its easy to use and understand."
"We utilize this here at Indium and it's a great tool!"
"Great company, great people to work with! Very responsive to our business needs with."
"Easy to use and report on. Great customer engagement tool."
"Good tool for analyzing customer service."
“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …
"Great product and concept, this has helped us greatly cheers."
"It's a clever platform that is easy to use. When I have a problem, the support staff are quick to help and have the skills to do so."
"It has made a real difference to our understanding of what our customers think of us with both the score and the comment. Where previously we did NPS through phone interviews, it was time consuming for both us and our customers - with the software, it's now easy for all …
"The support from the top down is the best in the industry."
"It works as expected and integrates to our Slack and gainsight."
"Consistently delivering on our brand promise is crucial. AskNicely gave us the power to understand where the gaps were, then made it super easy to coach for those gaps. From there, automating followup on referrals from our happy customers is icing on the cake."
"I get the information quick and efficiently."
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