“We wanted a tool to grade our technicians. What we've gotten is so much more, and it has been great; it's paid dividends already."

"So easy to use and customize."

“After learning that we weren’t using NPS the best way, we looked for a resource that could help us implement actioning NPS.”

“The better we serve our members, the better we serve our community, the more successful we’re going to be as a business. Our primary goal is to transform lives through a fitness community. The reason we bought AskNicely is to learn more about that community and how supported our members …

“The leaderboard lets me see where everyone’s at, and filter through whatever I want to look at that day. I like to see the breakdown of numbers across the board, and if anything’s going on, I can reach out to my franchisees and ask if they’ve seen the recent numbers …

"Gives us a chance to fix the concerns of members who would not tell us otherwise."

"Easy to use and helps maintain customer communication while helping me understand client wants and needs."

"The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."

"Easy to use and very effective!"

“We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, …

"AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …

"It works perfectly and gives us a view on our client's feedback."

"Jason Hinze is really supportive and very pleasant."

"Love the dashboard and functionality of the app so easy to connect with customers instantaneously."

"Supports great."