"Because Ask Nicely is great way for our customers to let us know how we are doing."
"Every executive at PlanSource cares deeply about our customer experience and pays close attention to the AskNicely survey results."
"Super functional, easy to use, nice UI / UX."
"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we are able to take corrective action before we lose the client."
"Hubspot integration appears solid, and can see as we explore the functionality which is exciting."
"Ask Nicely is a great tool to use daily in our business."
"I worked with many startups who implemented NPS, but I always thought it was a bunch of longwinded BS. Then one of our trusted advisors said, ‘Use AskNicely!’ Now NPS is one of our core metrics."
"Andrew is doing an awesome job answering extremely fast."
"Easy, consistent tool that provides us with valuable insights."
"Awesome and Amazing features."
"Love the product and the support team is great too."
"It's a friendly way of asking for feedback, not too obtrusive."
“My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”
"I love the dashboard."
"Jason Hinze is really supportive and very pleasant."