193 AskNicely Testimonials

“Our Quality Manager is responsible for improving our overall NPS. We adjusted the queston [for this program] to be more of a customer experience queston.”

"It's an easy to use platform that keeps things simple visually and also from a Ux viewpoint."

"Easy to use and gives insight in to our customers thoughts."

"AskNicely has helped us understand members' perspective of their experience. We can now coach and develop our teams to excel at service delivery, based on what actually matters to our members."

"Ask Nicely is a great tool to use daily in our business."

"Reliability and ease of functionality."

"The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."

"Your product has helped our company streamline feedback from our clients on a consistent basis, which is very important to me. I value to feedback over the score 10X!"

"I have my hands on the nerves of customer feedback during the course of the entire customer lifecycle. Tells me what is working and what is not working and also helps me dissect it based on the customer type."

"Easy to use and to segment results."

“It’s clear that it’s making a difference because we’re able to get ahead of member issues by gathering feedback on member experiences. There have been behavioral changes at each site. AskNicely has helped us address member issues to prevent cancellations.”

"Does what it promised to do in a simple and fluid process."

"Affordability, easy to use once you learn, and great customer service!"

“With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”

"It does everything we need!"