205 AskNicely Testimonials

"It works as expected and integrates to our Slack and gainsight."

“The leaderboard lets me see where everyone’s at, and filter through whatever I want to look at that day. I like to see the breakdown of numbers across the board, and if anything’s going on, I can reach out to my franchisees and ask if they’ve seen the recent numbers or comments. It’s a good way to start those conversations.”

“My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”

"Great company, great people to work with! Very responsive to our business needs with."

"I like the product."

"Great platform & easy to use."

"Very professional. Very easy to deal with. Keep it up!"

"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we are able to take corrective action before we lose the client."

“Many people just accept that snorkeling is a hit or miss experience. But we believe that, when done right, snorkeling can be a life-changing experience. Our customer feedback validates our belief that curating and personalizing every step, from store to gear to beach, can make things go from so-so to exceptional.”

"I love getting the feedback from our customers daily. we have used this tool to completely change how we do business."

"It is simple, easy to use for both customers and user. Results are great for internal feedback and also as a marketing tool."

“AskNicely has been a partner not a vendor, consistently sharing feedback on ways to further improve our overall system well beyond the initial implementation.”

"Jason Hinze is really supportive and very pleasant."

"Awesome to be able to hear directly from our customers."

"Great product, gives us the details we need to stay relevant to our customers. We need to spend more time understanding how the customer database works so we can get better quality data. Well done AskNicely."