“Many people just accept that snorkeling is a hit or miss experience. But we believe that, when done right, snorkeling can be a life-changing experience. Our customer feedback validates our belief that curating and personalizing every step, from store to gear to beach, can make things go from so-so to …

"By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."

"Easy to understand, and respond to positive and negative criticism."

"It is simple, easy to use for both customers and user. Results are great for internal feedback and also as a marketing tool."

"With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."

“The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to …

"We wanted a better indicator of how people were feeling about Fleetio as a whole. We decided Net Promoter Score (NPS) was the best way to do that."

"The support from the top down is the best in the industry."

"Easy to use."

"So easy to use, and so valuable having the insights feeding directly into our organisation. The integration with Slack is A+."

“AskNicely has been a partner not a vendor, consistently sharing feedback on ways to further improve our overall system well beyond the initial implementation.”

"Love the product — simple and effective."

"The onboarding and assistance as we set up the product has been great."

"Easy to use and very effective!"

"The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."