193 AskNicely Testimonials

"Love the product — simple and effective."

"It is easy to keep on track what your customers think of you and also gives you a chance to correct things, when service or equipment are down."

"It does everything we need!"

“[We] always put our client’s health and wellness first. [We do this through] clear communication and encouragement.”

“AskNicely has helped us address member issues to prevent cancellations.”

"Excellent product super valuable to our company! Helps us serve our clients better."

“The better we serve our members, the better we serve our community, the more successful we’re going to be as a business. Our primary goal is to transform lives through a fitness community. The reason we bought AskNicely is to learn more about that community and how supported our members feel, because serving our clients better is the thing we care most about.”

“The leaderboard lets me see where everyone’s at, and filter through whatever I want to look at that day. I like to see the breakdown of numbers across the board, and if anything’s going on, I can reach out to my franchisees and ask if they’ve seen the recent numbers or comments. It’s a good way to start those conversations.”

"Gives us a chance to fix the concerns of members who would not tell us otherwise."

"Easy to use and helps maintain customer communication while helping me understand client wants and needs."

"Very professional. Very easy to deal with. Keep it up!"

"Product is excellent and allows CCI to get closer to the client and address immediate."

"Product works well. lots of options."

“We got feedback on a reactive basis, not a proactive basis."

"Easy to use and to segment results."