193 AskNicely Testimonials

"Easy to use and lot's of options to view my data."

"It’s an awesome platform to keep up with our customers and how satisfied they are with services rendered."

"Platform is user friendly and the staff have been amazing. Thank you Nick and Gabby."

"Well really it is more than one option but unfortunately it only let me click on one option. The support received from the AskNicely support staff is fantastic and has made a world of difference to my job. I am busy putting a proposal forward that we can can present to new clients using the AskNicely platform."

"Easy to use, helpful, I like the new dashboard."

"Like the tool it does what is tells it does."

"Love the dashboard and functionality of the app so easy to connect with customers instantaneously."

“With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”

"Excellent follow up service from multiple contacts at AskNicely including senior developer. They have all been extremely helpful in getting me set up. Client is loving it and best of all we are getting great results from our clients."

"Product is excellent and allows CCI to get closer to the client and address immediate."

"Very convenient and easy to use."

"Consistently delivering on our brand promise is crucial. AskNicely gave us the power to understand where the gaps were, then made it super easy to coach for those gaps. From there, automating followup on referrals from our happy customers is icing on the cake."

"It is simple and easy for customers to answer."

"It has made a real difference to our understanding of what our customers think of us with both the score and the comment. Where previously we did NPS through phone interviews, it was time consuming for both us and our customers - with the software, it's now easy for all and is encouraging great immediate feedback for us to act on."

"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we are able to take corrective action before we lose the client."