205 AskNicely Testimonials

"Jewell is an amazing account manager!"

“The better we serve our members, the better we serve our community, the more successful we’re going to be as a business. Our primary goal is to transform lives through a fitness community. The reason we bought AskNicely is to learn more about that community and how supported our members feel, because serving our clients better is the thing we care most about.”

“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”

"Excellent product super valuable to our company! Helps us serve our clients better."

“A good experience is [when] each patient each time has the same standard experience and knows what to expect. A great experience is that there is also some personalization to make the patient (customer) feel that they are unique and that their service is the best fit for them.”

"Love that the program is very user friendly."

"I like the ease of using the platform, seeing how our patients rate us and following up with them is quite simple."

"I like the product."

"Awesome to be able to hear directly from our customers."

"It has made a real difference to our understanding of what our customers think of us with both the score and the comment. Where previously we did NPS through phone interviews, it was time consuming for both us and our customers - with the software, it's now easy for all and is encouraging great immediate feedback for us to act on."

"Simple, easy to use, nice interface, good filtering, integrates with slack."

"It does everything we need!"

"It is easy to use and pretty intuitive."

"Easy to use, good support staff, and very effective with our customers!"

“We wanted a tool to grade our technicians. What we've gotten is so much more, and it has been great; it's paid dividends already."