"It’s an awesome platform to keep up with our customers and how satisfied they are with services rendered."
"Awesome and Amazing features."
"Great company, great people to work with! Very responsive to our business needs with."
"I love getting the feedback from our customers daily. we have used this tool to completely change how we do business."
"It is easy to keep on track what your customers think of you and also gives you a chance to correct things, when service or equipment are down."
“AskNicely has helped us address member issues to prevent cancellations.”
"Easy to setup, nice and automated, visual dashboard, good integration with Slack allowing scores to be communicated with wider team."
“We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, …
“The better we serve our members, the better we serve our community, the more successful we’re going to be as a business. Our primary goal is to transform lives through a fitness community. The reason we bought AskNicely is to learn more about that community and how supported our members …
“The leaderboard lets me see where everyone’s at, and filter through whatever I want to look at that day. I like to see the breakdown of numbers across the board, and if anything’s going on, I can reach out to my franchisees and ask if they’ve seen the recent numbers …
"Gives us a chance to fix the concerns of members who would not tell us otherwise."
"Easy to use and helps maintain customer communication while helping me understand client wants and needs."
"Excellent tool to evaluate how well we are doing with our clients."
"NPS is a great indicator of customer happiness and and AskNicely offer great tools to gather that information."
"Easy to use and very effective!"
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