193 AskNicely Testimonials

"We've had great feedback so far, it's a simple programme to use and gives awesome results. Loving it!"

“AskNicely has helped us create a baseline of our support services for our customers. From here, I wouldn't be surprised if we create more customer happiness centric roles for people to slot into and be more proactive with feedback. Traditionally, we were a company that had a helpdesk for people to call only when they had an issue. Now we can capture the positive feedback too and help us improve our interface and services with AskNicely!”

"Great product and concept, this has helped us greatly cheers."

"The AskNicely platform gives our front line technicians the feedback they need to feel empowered to give world class service to each customer, and the app is so FUN to use."

“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”

"Awesome to be able to hear directly from our customers."

“As Change Implementation Manager, my role is not just about implementing changes in the business, but also influencing the business to be more customer-centric in everything we do.”

"Easy to view, easy to understand."

"Easy to use and you get good feedback from customers."

"Love the product — simple and effective."

"It's really easy to use, and you get fast results."

"It’s great, and easy to use. Love it!"

"We utilize this here at Indium and it's a great tool!"

"Great company, great people to work with! Very responsive to our business needs with."

"Easy to use, provides priceless insight."