193 AskNicely Testimonials

"Easy to use and lot's of options to view my data."

"It’s an awesome platform to keep up with our customers and how satisfied they are with services rendered."

"Platform is user friendly and the staff have been amazing. Thank you Nick and Gabby."

“As Change Implementation Manager, my role is not just about implementing changes in the business, but also influencing the business to be more customer-centric in everything we do.”

"AskNicely has helped us understand members' perspective of their experience. We can now coach and develop our teams to excel at service delivery, based on what actually matters to our members."

"The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."

“AskNicely’s structured approach to tracking member behavior and transactional experiences ensured feedback was captured promptly and thoroughly."

"It works as expected and integrates to our Slack and gainsight."

"Very professional. Very easy to deal with. Keep it up!"

"Reliability and ease of functionality."

“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”

“The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to find out who we are and make proper adjustments.”

"The support from the top down is the best in the industry."

"The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."

"Great platform & easy to use."