"Andrew is doing an awesome job answering extremely fast."
"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."
"Easy to navigate."
“The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to …
“I lead the CX team here at iClinic. The whole team (is) always looking (out) for the best interest of our customers.”
"Easy, consistent tool that provides us with valuable insights."
"Awesome and Amazing features."
"We utilize this here at Indium and it's a great tool!"
"Great company, great people to work with! Very responsive to our business needs with."
“One of the most impactful things for us is the live leaderboards."
“We would pop into a Slack channel saying the first person to respond with their current CSAT score would win a $50 voucher, and within seconds, everyone's scores came in, and everyone was right. I was like, these guys are really paying attentio."
"For us AskNicely has generated a huge amount of reviews, it has also allowed us to fix and resolve many problems before they escalate."
"Helps us to get an understanding of what our customers think of us as a business."
"Simple, easy to use, nice interface, good filtering, integrates with slack."
"Easy to use."
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