"Does what it promised to do in a simple and fluid process."
"Easy to setup, nice and automated, visual dashboard, good integration with Slack allowing scores to be communicated with wider team."
“AskNicely’s user interface is beautiful, it’s easy to set up, easy to monitor, easy to integrate with the programs we use, and they are very responsive and helpful– so you really couldn’t ask for more.”
“It was about making sure we were using that data in the most impactful way possible.”
"Good balance of price and features, and great UI."
“Our Quality Manager is responsible for improving our overall NPS. We adjusted the queston [for this program] to be more of a customer experience queston.”
"Rapid answers and always have a solution for our requests."
"Great platform & easy to use."
"We have an incredible response rate and we receive real-time feedback about our events, facility and staff."
“As Change Implementation Manager, my role is not just about implementing changes in the business, but also influencing the business to be more customer-centric in everything we do.”
"It is simple and easy for customers to answer."
“AskNicely’s frontline dashboard gave us exactly that.”
“We’re seeing a much more engaged and proactive team as a result.”
“We know the themes of what customers like and don’t like on these particular flights, so it’s actionable.”
"Very easy to set up and use. Clean interface."
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