205 AskNicely Testimonials

"It works as expected and integrates to our Slack and gainsight."

“The leaderboard lets me see where everyone’s at, and filter through whatever I want to look at that day. I like to see the breakdown of numbers across the board, and if anything’s going on, I can reach out to my franchisees and ask if they’ve seen the recent numbers or comments. It’s a good way to start those conversations.”

“My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”

"Easy to use and helps maintain customer communication while helping me understand client wants and needs."

"Easy and automated."

"Very convenient and easy to use."

“A good experience is [when] each patient each time has the same standard experience and knows what to expect. A great experience is that there is also some personalization to make the patient (customer) feel that they are unique and that their service is the best fit for them.”

"Love that the program is very user friendly."

"I like the ease of using the platform, seeing how our patients rate us and following up with them is quite simple."

"Love the product and the support team is great too."

"Easy to use and to segment results."

"I get the information quick and efficiently."

“We had a really antiquated system back in the day, so it was nice to come into the 21st century and use something a bit more modern. It’s been a great process since, and our management teams have been very happy with AskNicely.”

"Product is excellent - provides a continuous stream of valuable customer feedback."

"Reliability and ease of functionality."