193 AskNicely Testimonials

“I felt Lendmark needed to get ahead of customer experience and I didn’t want to do it the way I had seen it done before. Everything I saw showed me how NOT to do it.”

"For us AskNicely has generated a huge amount of reviews, it has also allowed us to fix and resolve many problems before they escalate."

"Love the product — simple and effective."

"Reliability and ease of functionality."

"No issues. Works as expected. Keeping the product simple is what I like about it."

"Friendly team, always willing to help me out and got the system live on time."

"NPS is a great indicator of customer happiness and and AskNicely offer great tools to gather that information."

"Great interface, very easy reporting, and an increase in response rates since we adopted the platform."

“Many people just accept that snorkeling is a hit or miss experience. But we believe that, when done right, snorkeling can be a life-changing experience. Our customer feedback validates our belief that curating and personalizing every step, from store to gear to beach, can make things go from so-so to exceptional.”

“We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, the AskNicely team is fantastic and always available to help.”

"By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."

"Product works well. lots of options."

“I lead the CX team here at iClinic. The whole team (is) always looking (out) for the best interest of our customers.”

"So easy to use, and so valuable having the insights feeding directly into our organisation. The integration with Slack is A+."

“My job is to manage our customer-facing team and ensure we are providing the best support to our customers. Part of that is making sure we have the right tools for us to be successful.”