"I LOVE AskNicely. The ability for us to quantify our service level has really helped us set ourselves apart in our industry. Service is our "secret sauce" and AskNicely's tool helps us prove that we can back our claims."
"It is easy to use and pretty intuitive."
"It’s a fantastic tool to see what your customers think of the service provided."
"As a Business Development Manager, I am involved directly with customers on a day-today basis and part of my role is making sure they are raving fans!"
"Does what it promised to do in a simple and fluid process."
"I get the information quick and efficiently."
“We had a really antiquated system back in the day, so it was nice to come into the 21st century and use something a bit more modern. It’s been a great process since, and our management teams have been very happy with AskNicely.”
“We've gotten a ton more Google reviews thanks to AskNicely because we just weren't getting any. It wasn't something we were promoting. AskNicely makes it so easy to request reviews.”
"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."
“Our Quality Manager is responsible for improving our overall NPS. We adjusted the queston [for this program] to be more of a customer experience queston.”
"For us AskNicely has generated a huge amount of reviews, it has also allowed us to fix and resolve many problems before they escalate."
"Because Ask Nicely is great way for our customers to let us know how we are doing."
"Great information."
"It is simple, easy to use for both customers and user. Results are great for internal feedback and also as a marketing tool."
“AskNicely allows us to identify advocates within our customer base which is extremely valuable for expanding our services deeper into our customer base and meeting their needs.”
FeaturedCustomers has 1,906,061+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.
