“After learning that we weren’t using NPS the best way, we looked for a resource that could help us implement actioning NPS.”

"Product is excellent - provides a continuous stream of valuable customer feedback."

"Ask Nicely has proved to be a fantastic tool for our company, providing clear and easy to read data, and exceptional customer support too. Andrew and Jewel have been excellent, and we are very happy with the team! Thank you!"

“AskNicely’s user interface is beautiful, it’s easy to set up, easy to monitor, easy to integrate with the programs we use, and they are very responsive and helpful– so you really couldn’t ask for more.”

“We are pushing customer comments from AskNicely back onto our website for a testimonials page."

“With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”

"Product works well. lots of options."

"It is easy to keep on track what your customers think of you and also gives you a chance to correct things, when service or equipment are down."

“AskNicely has helped us address member issues to prevent cancellations.”

“AskNicely has helped us create a baseline of our support services for our customers. From here, I wouldn't be surprised if we create more customer happiness centric roles for people to slot into and be more proactive with feedback. Traditionally, we were a company that had a helpdesk for people …

"Awesome to be able to hear directly from our customers."

"I have my hands on the nerves of customer feedback during the course of the entire customer lifecycle. Tells me what is working and what is not working and also helps me dissect it based on the customer type."

“I lead the CX team here at iClinic. The whole team (is) always looking (out) for the best interest of our customers.”

"Great way of measuring customer satisfaction."

"Easy to navigate and respond to guests."