205 AskNicely Testimonials

"It is easy to keep on track what your customers think of you and also gives you a chance to correct things, when service or equipment are down."

"Simple, easy to use, nice interface, good filtering, integrates with slack."

"Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot more we can do now that we have AskNicely."

"Our account manager has been an angel with her help, it's made using the system easier and made me feel more confident when sending the surveys out! Thanks Jewell!"

"Product is excellent - provides a continuous stream of valuable customer feedback."

“Since implementing AskNicely, we’ve been able to hold the line on churn, which is an improvement for us.”

"Sangoma already sees AskNicely, NPS, and CSAT scores as fairly fundamental to how we can map our success going forward. We are already benefiting from, and see very clearly how, we will continue to benefit from this toolset."

“It’s daily coaching and daily conversations, using the CSAT data to help our folks get better."

"So easy to use, and so valuable having the insights feeding directly into our organisation. The integration with Slack is A+."

"We wanted a better indicator of how people were feeling about Fleetio as a whole. We decided Net Promoter Score (NPS) was the best way to do that."

"Supports great."

"So easy to use and customize."

“AskNicely has helped us address member issues to prevent cancellations.”

"We've had great feedback so far, it's a simple programme to use and gives awesome results. Loving it!"

"Integration with salesforce is awesome."