"The product is simple and powerful. We get a huge amount out of the insights."
"Like the tool it does what is tells it does."
“We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, the AskNicely team is fantastic and always available to help.”
“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment is around the individual ones, what factors they enjoy and don't enjoy in each one.”
"Awesome to be able to hear directly from our customers."
"Easy to use."
"AskNicely provides timely, useful feedback with the minimum of fuss."
"Excellent product super valuable to our company! Helps us serve our clients better."
“It actually plays a huge role. It helps us notice what we can improve on. We strive to be flexible and understanding when it comes to our customer needs.”
"Love the intuitive website and follow up."
"We have an incredible response rate and we receive real-time feedback about our events, facility and staff."
"Very easy to set up and use. Clean interface."
“AskNicely’s structured approach to tracking member behavior and transactional experiences ensured feedback was captured promptly and thoroughly."
"Excellent tool to evaluate how well we are doing with our clients."
"Easy to navigate."