“The instructors love it! It’s also giving managers a really great way to connect with their instructors every day."
"Product is easy to use and config, support was great and we love the just in time."
"Well really it is more than one option but unfortunately it only let me click on one option. The support received from the AskNicely support staff is fantastic and has made a world of difference to my job. I am busy putting a proposal forward that we can can present …
"Jason Hinze is really supportive and very pleasant."
"AskNicely has helped us understand members' perspective of their experience. We can now coach and develop our teams to excel at service delivery, based on what actually matters to our members."
"I worked with many startups who implemented NPS, but I always thought it was a bunch of longwinded BS. Then one of our trusted advisors said, ‘Use AskNicely!’ Now NPS is one of our core metrics."
“I felt Lendmark needed to get ahead of customer experience and I didn’t want to do it the way I had seen it done before. Everything I saw showed me how NOT to do it.”
"Good tool for analyzing customer service."
“We got feedback on a reactive basis, not a proactive basis."
"It is easy to keep on track what your customers think of you and also gives you a chance to correct things, when service or equipment are down."
“AskNicely has helped us address member issues to prevent cancellations.”
"Because its easy to use and understand."
"The product is simple and powerful. We get a huge amount out of the insights."
"I like the ease and functionality."
"For us AskNicely has generated a huge amount of reviews, it has also allowed us to fix and resolve many problems before they escalate."
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