“We are pushing customer comments from AskNicely back onto our website for a testimonials page."
“A good experience is [when] each patient each time has the same standard experience and knows what to expect. A great experience is that there is also some personalization to make the patient (customer) feel that they are unique and that their service is the best fit for them.”
"Great platform & easy to use."
"Excellent follow up service from multiple contacts at AskNicely including senior developer. They have all been extremely helpful in getting me set up. Client is loving it and best of all we are getting great results from our clients."
"It is simple, easy to use for both customers and user. Results are great for internal feedback and also as a marketing tool."
"Easy to use and gives insight in to our customers thoughts."
“I lead the CX team here at iClinic. The whole team (is) always looking (out) for the best interest of our customers.”
"It is easy to use and pretty intuitive."
"It’s a fantastic tool to see what your customers think of the service provided."
“It’s great to get instant feedback."
“The instructors love it! It’s also giving managers a really great way to connect with their instructors every day."
"Ask Nicely provides us with an interesting insight which we haven't been able to access before - its also been an amazing tool to increase our reviews online."
"AskNicely is integral to my day-to-day. Love how it helps me keep a pulse on customers."
"It’s great, and easy to use. Love it!"
"For us AskNicely has generated a huge amount of reviews, it has also allowed us to fix and resolve many problems before they escalate."