205 AskNicely Testimonials

"No issues. Works as expected. Keeping the product simple is what I like about it."

"Good balance of price and features, and great UI."

“The instructors love it! It’s also giving managers a really great way to connect with their instructors every day."

"Amazing onboarding process!"

"Really good customer success and service. You held our hand through the process."

"Top shelf web service! We love it!"

"I like the product."

"The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."

“We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, the AskNicely team is fantastic and always available to help.”

“AskNicely has been a partner not a vendor, consistently sharing feedback on ways to further improve our overall system well beyond the initial implementation.”

"We wanted to have a continuous, real-time pulse on user satisfaction. AskNicely is a perfect tool for that."

"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we are able to take corrective action before we lose the client."

"The support from the top down is the best in the industry."

"Very convenient and easy to use."

"Product is easy to use and config, support was great and we love the just in time."