"So easy to use, and so valuable having the insights feeding directly into our organisation. The integration with Slack is A+."
"We wanted to have a continuous, real-time pulse on user satisfaction. AskNicely is a perfect tool for that."
"Love that the program is very user friendly."
"The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."
“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”
"It works as expected and integrates to our Slack and gainsight."
"Does what is says on the box, constantly improving, links well third party software and great product."
"Great way of measuring customer satisfaction."
“AskNicely fits well into our vision at Titus Talent Strategies as some of our employees' bonus plans are focused around their AskNicely NPS feedback. It's also important for us to get a quarterly pulse from our clients on how we're doing and the AskNicely platform allows us to gather this critical data as well as testimonials. So it's critical (the program) runs smoothly every quarter.”
"Easy to use, nice interface, great response rate."
"Easy to navigate and respond to guests."
"Beautiful UI, really works."
"Easy and automated."
"Well really it is more than one option but unfortunately it only let me click on one option. The support received from the AskNicely support staff is fantastic and has made a world of difference to my job. I am busy putting a proposal forward that we can can present to new clients using the AskNicely platform."
“I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”