“It’s daily coaching and daily conversations, using the CSAT data to help our folks get better."
“The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to …
“The better we serve our members, the better we serve our community, the more successful we’re going to be as a business. Our primary goal is to transform lives through a fitness community. The reason we bought AskNicely is to learn more about that community and how supported our members …
"Ask Nicely is a great tool to use daily in our business."
"NPS is a great indicator of customer happiness and and AskNicely offer great tools to gather that information."
"Exceptional customer experience is the glue that holds everything together for us."
"Easy to use, provides priceless insight."
“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”
"It works perfectly and gives us a view on our client's feedback."
"Easy and automated."
"Does what it promised to do in a simple and fluid process."
"For us AskNicely has generated a huge amount of reviews, it has also allowed us to fix and resolve many problems before they escalate."
"The support from the top down is the best in the industry."
"Jason Hinze is really supportive and very pleasant."
"Platform is user friendly and the staff have been amazing. Thank you Nick and Gabby."
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