205 AskNicely Testimonials

"Great interface, very easy reporting, and an increase in response rates since we adopted the platform."

“I lead the CX team here at iClinic. The whole team (is) always looking (out) for the best interest of our customers.”

“[We] always put our client’s health and wellness first. [We do this through] clear communication and encouragement.”

“The instructors love it! It’s also giving managers a really great way to connect with their instructors every day."

"I am a big fan of AskNicely! It's easy to use and the customer success team rocks."

"Our account manager has been an angel with her help, it's made using the system easier and made me feel more confident when sending the surveys out! Thanks Jewell!"

"As a Business Development Manager, I am involved directly with customers on a day-today basis and part of my role is making sure they are raving fans!"

"Affordability, easy to use once you learn, and great customer service!"

"Excellent product super valuable to our company! Helps us serve our clients better."

"Does what it promised to do in a simple and fluid process."

"AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs to be addressed before making contact — saving time and improving the quality of the customer interaction."

"Beautiful UI, really works."

"Exceptional customer experience is the glue that holds everything together for us."

“We thought we were doing fine with our customers, but occasional feedback — both positive and negative — during meetings made us wonder how widespread certain issues or sentiments really were. We realized we needed consistent, reliable feedback to guide our decisions. Good data leads to better decision-making. At the time, we weren’t tracking our Net Promoter Score (NPS), and AskNicely helped us change that.”

“I'm charged with reaching out to new customers along with 6, 12, and 24 month customers through survey. My goal is to let the customer know we care and give them an outlet to solve any outstanding issues while capturing and broadcasting the satisfied customer feedback.”