"Easy to use and you get good feedback from customers."
"It is so much better and user friendly then our old Customer Satisfaction Survey system."
"Helps us to get an understanding of what our customers think of us as a business."
“We had a really antiquated system back in the day, so it was nice to come into the 21st century and use something a bit more modern. It’s been a great process since, and our management teams have been very happy with AskNicely.”
“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …
“We publish promotor testimonials directly to our website weekly so that those families looking at our website can see ‘live’ testimonials from current families. We’ve had great feedback on this application.”
"AskNicely provides timely, useful feedback with the minimum of fuss."
"Easy to use and gives insight in to our customers thoughts."
"Friendly team, always willing to help me out and got the system live on time."
“It’s clear that it’s making a difference because we’re able to get ahead of member issues by gathering feedback on member experiences. There have been behavioral changes at each site. AskNicely has helped us address member issues to prevent cancellations.”
"So easy to use and customize."
"For us AskNicely has generated a huge amount of reviews, it has also allowed us to fix and resolve many problems before they escalate."
"Great platform & easy to use."
"Easy to use and lot's of options to view my data."
"Good tool for analyzing customer service."
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