193 AskNicely Testimonials

"Simple, easy to use, nice interface, good filtering, integrates with slack."

"We wanted a better indicator of how people were feeling about Fleetio as a whole. We decided Net Promoter Score (NPS) was the best way to do that."

"By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."

“AskNicely has been a partner not a vendor, consistently sharing feedback on ways to further improve our overall system well beyond the initial implementation.”

"Does everything we are looking for."

"It works perfectly and gives us a view on our client's feedback."

"Super functional, easy to use, nice UI / UX."

“One of the most impactful things for us is the live leaderboards."

“We would pop into a Slack channel saying the first person to respond with their current CSAT score would win a $50 voucher, and within seconds, everyone's scores came in, and everyone was right. I was like, these guys are really paying attentio."

"With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."

"It is so much better and user friendly then our old Customer Satisfaction Survey system."

"AskNicely has helped us understand members' perspective of their experience. We can now coach and develop our teams to excel at service delivery, based on what actually matters to our members."

"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."

“AskNicely is super easy to use and administer from Salesforce. It helps us build stronger relationships with clients and deliver better experiences.”

"Easy and automated."