“One of the most impactful things for us is the live leaderboards."

“My role as a Client Success Manager is to take our clients’ experience to the next level as well as to create awareness that [successful client experiences] are the whole company's ultimate goal. We are where we are ONLY thanks to our clients!”

"Very easy to set up and use. Clean interface."

“I felt Lendmark needed to get ahead of customer experience and I didn’t want to do it the way I had seen it done before. Everything I saw showed me how NOT to do it.”

“With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”

"Easy to use, good UI."

"Consistently delivering on our brand promise is crucial. AskNicely gave us the power to understand where the gaps were, then made it super easy to coach for those gaps. From there, automating followup on referrals from our happy customers is icing on the cake."

"Because its easy to use and understand."

"The product is simple and powerful. We get a huge amount out of the insights."

“We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, …

“We put the customer first and ensure we listen to feedback and make changes where possible to improve the customer experience. Through that, I am able to lead and express my passion for providing great customer service.”

"Ask Nicely provides us with an interesting insight which we haven't been able to access before - its also been an amazing tool to increase our reviews online."

"Every executive at PlanSource cares deeply about our customer experience and pays close attention to the AskNicely survey results."

“We have been able to very specifically use feedback about this location and this new concept to identify the opportunities that we have to improve it and make it a better guest experience. With the AskNicely features, we're able to see how well episodes are scoring, what the guest sentiment …

"I have my hands on the nerves of customer feedback during the course of the entire customer lifecycle. Tells me what is working and what is not working and also helps me dissect it based on the customer type."