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205 AskNicely Testimonials

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  • "Love the product — simple and effective."

    Andrew Wallace

  • "It is simple, easy to use for both customers and user. Results are great for internal feedback and also as a marketing tool."

    Aynsley Scott New Zealand Sotheby's International Realty

  • "Every executive at PlanSource cares deeply about our customer experience and pays close attention to the AskNicely survey results."

    Brent Booth Director, Strategic Systems

  • "AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs …

    Rhiannon Lloyd Customer and Pricing Administrator

  • "I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."

    Jared Novack Upstatement

  • "AskNicely has helped us understand members' perspective of their experience. We can now coach and develop our teams to excel at service delivery, based on what actually matters to our members."

    Damaris Sirop VP Director Member Experience

  • "Helps us to get an understanding of what our customers think of us as a business."

    Samala Tuxworth Albany Creek Leisure Centre

  • "Ask Nicely provides us with an interesting insight which we haven't been able to access before - its also been an amazing tool to increase our reviews online."

    Ashleigh Cole Ecrotek

  • "Easy to navigate."

    Peta Horman Goodlife Health Clubs

  • "I worked with many startups who implemented NPS, but I always thought it was a bunch of longwinded BS. Then one of our trusted advisors said, ‘Use AskNicely!’ Now NPS is one of our core metrics."

    James MacGregor Cheif Executive Officer and Co-Founder

  • "Customer feedback is like business oxygen."

    Des Traynor Co-founder

  • "Product is easy to use and config, support was great and we love the just in time."

    Sarah Blanchard Isentia

  • "Great platform & easy to use."

    Fiona Raikes Techlam
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