"Rapid answers and always have a solution for our requests."
"By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."
"Consistently delivering on our brand promise is crucial. AskNicely gave us the power to understand where the gaps were, then made it super easy to coach for those gaps. From there, automating followup on referrals from our happy customers is icing on the cake."
“We put the customer first and ensure we listen to feedback and make changes where possible to improve the customer experience. Through that, I am able to lead and express my passion for providing great customer service.”
"Easy to use and very effective!"
"Top shelf web service! We love it!"
"Every one is supportive and all kinds of needs are always available."
"It is so much better and user friendly then our old Customer Satisfaction Survey system."
"Easy to use, nice interface, great response rate."
"Customer feedback is like business oxygen."
"Love the product — simple and effective."
"Platform is user friendly and the staff have been amazing. Thank you Nick and Gabby."
“The AskNicely software complemented our group dynamic and gave us a way to activate our feedback. It’s important because we’re a small company — very small — with less than 10 employees. We came to understand that getting feedback as much as possible while we’re still small helps us to find out who we are and make proper adjustments.”
"Interface, ease of use."
"Ask Nicely has proved to be a fantastic tool for our company, providing clear and easy to read data, and exceptional customer support too. Andrew and Jewel have been excellent, and we are very happy with the team! Thank you!"
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