"Great product and concept, this has helped us greatly cheers."
"Affordability, easy to use once you learn, and great customer service!"
"It is so much better and user friendly then our old Customer Satisfaction Survey system."
"Easy to use and you get good feedback from customers."
“We needed an NPS tool that integrated seamlessly with Salesforce. We looked at numerous options and chose AskNicely. It has been about 9 months and we couldn’t be happier. We were up and running quickly plus it is easy to use, intuitive, highly configurable and integrates perfectly with Salesforce. Additionally, the AskNicely team is fantastic and always available to help.”
“AskNicely fits well into our vision at Titus Talent Strategies as some of our employees' bonus plans are focused around their AskNicely NPS feedback. It's also important for us to get a quarterly pulse from our clients on how we're doing and the AskNicely platform allows us to gather this critical data as well as testimonials. So it's critical (the program) runs smoothly every quarter.”
"No issues. Works as expected. Keeping the product simple is what I like about it."
"Love the product and the support team is great too."
"Easy to use."
"It is simple and easy for customers to answer."
“AskNicely’s frontline dashboard gave us exactly that.”
“We’re seeing a much more engaged and proactive team as a result.”
“We know the themes of what customers like and don’t like on these particular flights, so it’s actionable.”
“A good experience is [when] each patient each time has the same standard experience and knows what to expect. A great experience is that there is also some personalization to make the patient (customer) feel that they are unique and that their service is the best fit for them.”
"Love that the program is very user friendly."