“I’m creating business processes and systems that allow us to keep CX at the forefront of everything we do.”
"Great product, with awesome support. It's really helped us stay in front of our customer relationships."
"Ask Nicely is a very powerful tool and their support staff have been fantastic at."
"Easy to view, easy to understand."
"I am a big fan of AskNicely! It's easy to use and the customer success team rocks."
“With AskNicely in place, we no longer have to spend time searching for positive reviews online and asking users for permission to post. AskNicely automates the entire process for us. Right now we are saving more than one hour a day.”
“After learning that we weren’t using NPS the best way, we looked for a resource that could help us implement actioning NPS.”
"Easy to use and very effective!"
"It's an easy and convenient way for us to take the temperature of our clients. Our NPS is pretty high (~70) but the real value is when we find a client that we assumed was happy but who in fact is not delighted with our service. In those circumstances, we are able to take corrective action before we lose the client."
"The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."
"It's a friendly way of asking for feedback, not too obtrusive."
“Caci is a trusted leader in the aesthetics industry. While we focus on delivering skin confidence through our treatments, it is equally important to make our customers feel valued and cared for. The experience customers have in our clinics is a critical part of our model, and we work closely with franchisees to ensure they meet our high standards."
"I find it invaluable within our business."