"Product is easy to use and config, support was great and we love the just in time."
"Good balance of price and features, and great UI."
"Awesome to be able to hear directly from our customers."
"Great interface, very easy reporting, and an increase in response rates since we adopted the platform."
"I like the product."
"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."
“As Head of Marketing, my goal is to develop long-term relationships with customers who are confident and happy with our products and services. Because their feedback provides us with opportunities to improve.”
“We've gotten a ton more Google reviews thanks to AskNicely because we just weren't getting any. It wasn't something we were promoting. AskNicely makes it so easy to request reviews.”
"It's a friendly way of asking for feedback, not too obtrusive."
"Every executive at PlanSource cares deeply about our customer experience and pays close attention to the AskNicely survey results."
"Easy to use."
"Top shelf web service! We love it!"
“We got feedback on a reactive basis, not a proactive basis."