205 AskNicely Testimonials

"Like the tool it does what is tells it does."

"It's a clever platform that is easy to use. When I have a problem, the support staff are quick to help and have the skills to do so."

"I have my hands on the nerves of customer feedback during the course of the entire customer lifecycle. Tells me what is working and what is not working and also helps me dissect it based on the customer type."

"I get the information quick and efficiently."

“We had a really antiquated system back in the day, so it was nice to come into the 21st century and use something a bit more modern. It’s been a great process since, and our management teams have been very happy with AskNicely.”

"It works perfectly and gives us a view on our client's feedback."

“After learning that we weren’t using NPS the best way, we looked for a resource that could help us implement actioning NPS.”

“As Head of Marketing, my goal is to develop long-term relationships with customers who are confident and happy with our products and services. Because their feedback provides us with opportunities to improve.”

"Great way of measuring customer satisfaction."

"Customer feedback is like business oxygen."

"Our account manager has been an angel with her help, it's made using the system easier and made me feel more confident when sending the surveys out! Thanks Jewell!"

"It's an easy to use platform that keeps things simple visually and also from a Ux viewpoint."

“People are proud about having a good NPS rating. It brings them a lot of joy. It’s really been an entire cultural change around going from a fast, reliable service to a fast, reliable, delightful service.”

"Easy to use, provides priceless insight."

"Easy to use, good UI."