"It is so much better and user friendly then our old Customer Satisfaction Survey system."
"The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."
"Great company, great people to work with! Very responsive to our business needs with."
"Reliability and ease of functionality."
“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”
"Good balance of price and features, and great UI."
"Easy to use, helpful, I like the new dashboard."
"Like the tool it does what is tells it does."
"It's really easy to use, and you get fast results."
“It’s clear that it’s making a difference because we’re able to get ahead of member issues by gathering feedback on member experiences. There have been behavioral changes at each site. AskNicely has helped us address member issues to prevent cancellations.”
"Easy to use, good UI."
"Super functional, easy to use, nice UI / UX."
"Awesome to be able to hear directly from our customers."
"Really good customer success and service. You held our hand through the process."
"It is simple and easy for customers to answer."
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