205 AskNicely Testimonials

"Jewell is an amazing account manager!"

“The better we serve our members, the better we serve our community, the more successful we’re going to be as a business. Our primary goal is to transform lives through a fitness community. The reason we bought AskNicely is to learn more about that community and how supported our members feel, because serving our clients better is the thing we care most about.”

“Our customers drive our business. I am in constant daily contact with the customers I am servicing. I'm responsible for being one of the faces of our company and therefore have to approach every situation with our [client] businesses’ best interests in mind.”

"Interface, ease of use."

"Ask Nicely has proved to be a fantastic tool for our company, providing clear and easy to read data, and exceptional customer support too. Andrew and Jewel have been excellent, and we are very happy with the team! Thank you!"

"Easy to use and very effective!"

"Easy to use and lot's of options to view my data."

“The leaderboard lets me see where everyone’s at, and filter through whatever I want to look at that day. I like to see the breakdown of numbers across the board, and if anything’s going on, I can reach out to my franchisees and ask if they’ve seen the recent numbers or comments. It’s a good way to start those conversations.”

"Gives us a chance to fix the concerns of members who would not tell us otherwise."

"Easy to use and helps maintain customer communication while helping me understand client wants and needs."

“One of the most impactful things for us is the live leaderboards."

“We would pop into a Slack channel saying the first person to respond with their current CSAT score would win a $50 voucher, and within seconds, everyone's scores came in, and everyone was right. I was like, these guys are really paying attentio."

"It is so much better and user friendly then our old Customer Satisfaction Survey system."

"Excellent product super valuable to our company! Helps us serve our clients better."

"Great platform & easy to use."