205 AskNicely Testimonials

"It is easy to keep on track what your customers think of you and also gives you a chance to correct things, when service or equipment are down."

"Simple, easy to use, nice interface, good filtering, integrates with slack."

"Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot more we can do now that we have AskNicely."

“I’m creating business processes and systems that allow us to keep CX at the forefront of everything we do.”

“AskNicely is super easy to use and administer from Salesforce. It helps us build stronger relationships with clients and deliver better experiences.”

"Easy to use and very effective!"

"Very convenient and easy to use."

"We've been impressed with the initial information explanation; the support and now with the response rate. Thank you!"

"It is simple and easy for customers to answer."

“AskNicely’s frontline dashboard gave us exactly that.”

“We’re seeing a much more engaged and proactive team as a result.”

“We know the themes of what customers like and don’t like on these particular flights, so it’s actionable.”

"Easy to use, nice interface, great response rate."

"AskNicely’s Dynamic Surveys ensure our teams go into customer follow-ups fully informed. In the past, if we received a low score, we had to spend time figuring out what went wrong. Now, Dynamic Surveys proactively prompt customers for more details in the moment, so our teams know exactly what needs to be addressed before making contact — saving time and improving the quality of the customer interaction."

"Product works well. lots of options."