"The product is very easy to use. And, the support team is great!"

"Easy to setup, nice and automated, visual dashboard, good integration with Slack allowing scores to be communicated with wider team."

"Jason Hinze is really supportive and very pleasant."

"Easy and automated."

"Our account manager has been an angel with her help, it's made using the system easier and made me feel more confident when sending the surveys out! Thanks Jewell!"

"Really easy to use and useful."

"So easy to use, and so valuable having the insights feeding directly into our organisation. The integration with Slack is A+."

"By and large we have seen the scores get better because we've been able to use the feedback to do focus trainings."

"Easy to use and customers like it."

"It has made a real difference to our understanding of what our customers think of us with both the score and the comment. Where previously we did NPS through phone interviews, it was time consuming for both us and our customers - with the software, it's now easy for all …

"Excellent follow up service from multiple contacts at AskNicely including senior developer. They have all been extremely helpful in getting me set up. Client is loving it and best of all we are getting great results from our clients."

"It’s an awesome platform to keep up with our customers and how satisfied they are with services rendered."

"Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot …

"Really good customer success and service. You held our hand through the process."

“AskNicely has helped us create a baseline of our support services for our customers. From here, I wouldn't be surprised if we create more customer happiness centric roles for people to slot into and be more proactive with feedback. Traditionally, we were a company that had a helpdesk for people …