193 AskNicely Testimonials

"Like the tool it does what is tells it does."

“It’s clear that it’s making a difference because we’re able to get ahead of member issues by gathering feedback on member experiences. There have been behavioral changes at each site. AskNicely has helped us address member issues to prevent cancellations.”

"I love getting the feedback from our customers daily. we have used this tool to completely change how we do business."

"Agents are obsessed with the AskNicely app and their personal NPS score, it's a point of pride. Looking at AskNicely together has become our number one coaching moment, since the feedback is directly from the client."

"Simple, easy to use, nice interface, good filtering, integrates with slack."

"Easy to navigate."

"Does what it promised to do in a simple and fluid process."

“We got feedback on a reactive basis, not a proactive basis."

"Easy to use, good support staff, and very effective with our customers!"

"Really good customer success and service. You held our hand through the process."

"Ask Nicely provides us with an interesting insight which we haven't been able to access before - its also been an amazing tool to increase our reviews online."

"It’s an awesome platform to keep up with our customers and how satisfied they are with services rendered."

"Using AskNicely has transformed how we work with our field service team. We have already seen a dramatic rise in our lowest performers toward our best performers leading to a 28 point NPS increase. The rework cost we are saving alone pays for the tool and we have a lot more we can do now that we have AskNicely."

"I really like AskNicely! Great way to keep a handle on our service. The only change? In weeks we have no surveys sent/received — have a "null" score instead of 0.0."

"It is easy to use and pretty intuitive."