"The metrics for reporting is the best feature to me. Several companies out there can do the NPS survey but the metrics and tracking has been amazing."
“My role as a Client Success Manager is to take our clients’ experience to the next level as well as to create awareness that [successful client experiences] are the whole company's ultimate goal. We are where we are ONLY thanks to our clients!”
"Great information."
"With AskNicely, we've transformed detractors into promoters, increased organizational visibility, and significantly boosted customer satisfaction. Our customer relationships have never been stronger."
"It does everything we need!"
"Simple, easy to use, nice interface, good filtering, integrates with slack."
“We publish promotor testimonials directly to our website weekly so that those families looking at our website can see ‘live’ testimonials from current families. We’ve had great feedback on this application.”
“AskNicely allows us to identify advocates within our customer base which is extremely valuable for expanding our services deeper into our customer base and meeting their needs.”
“I lead the CX team here at iClinic. The whole team (is) always looking (out) for the best interest of our customers.”
"Product works well. lots of options."
"Does what is says on the box, constantly improving, links well third party software and great product."
"Friendly team, always willing to help me out and got the system live on time."
"Easy to navigate and respond to guests."
"The net promoter scoring is a useful gauge for identifying if my staff are performing to expectations."
"Great interface, very easy reporting, and an increase in response rates since we adopted the platform."
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