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Halo

Read 86 Halo reviews and testimonials from customers, explore 70 case studies and customer success stories, and watch 20 customer videos to see why companies chose Halo as their IT Service Management Software

Halo is a privately held software company and a global leader in service management. Since its rebrand in 2019, the company has launched a suite of innovative products - HaloITSM for enterprise service management, HaloPSA for IT managed service providers and HaloCRM for customer experience management.

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  • 86 Testimonials View
  • 70 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 103 reference ratings
4.8/5.0 (103)

86Testimonials

  • “The agents love it. They message me to say, ‘I got 100% feedback this month.’ It gives them recognition and makes them want to deliver fantastic customer service.”

    Sarah Noor Service and Change Manager

  • “We’re happy if they’re happy. We want to meet people where they are. The less tickets, the better - it means that everything is working well."

    Danny O’Connor Director of Technology

  • “With ServiceNow, we just had a complex relationship build even. You always had to have a third party and you needed a licensing partner to get the license. And then …

    Emmie van Alem Customer Service and Compliance
85 more testimonials currently locked

70 Case Studies

  • How Commercial Managed IT improved efficiency levels through automating workflows and reducing …

    Tom Yoxall Head of Support Services

  • How Two Fire & Rescue Services Run on Halo

    Matt Stebbings ICT Support Manager

  • Just Fabrics Ltd transforms their team and customer experience with HaloCRM

    Rebecca King General Manager
69 more case studies currently locked

20 Customer Videos

  • How Chalkline Scaled with HaloPSA Automation
    Play Video
    Harry Boyne Co-Founder & Technical Director
  • SPINEN’s Success with HaloPSA Consolidating Processes and Leveraging Integrations
    Play Video
    Jimmy Puckett Chief Executive Officer
  • From ServiceNow to Halo Building Enterprise-Wide Service Delivery
    Play Video
    James Crotty Service Desk Manager
19 more videos currently locked

Additional Halo Information & Resources

Read Halo Reviews, Testimonials & Customer References from 86 real Halo customers.

Browse Halo Case Studies, Customer Success Stories, & Customer References from 70 businesses that use Halo.

Watch Halo Customer Videos to learn why 20 businesses chose Halo.

FeaturedCustomers has 1,908,599+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.