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Halo

Read 86 Halo reviews and testimonials from customers, explore 95 case studies and customer success stories, and watch 20 customer videos to see why companies chose Halo as their IT Service Management Software

Halo is a privately held software company and a global leader in service management. Since its rebrand in 2019, the company has launched a suite of innovative products - HaloITSM for enterprise service management, HaloPSA for IT managed service providers and HaloCRM for customer experience management.

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  • 86 Testimonials View
  • 95 Case Studies View
  • 20 Customer Videos View
Customer Rating Review Score based on 377 reference ratings
4.8/5.0 (377)

86Testimonials

  • "Many of our staff have low levels of digital confidence, and the tools we had simply weren’t good enough. We were working with a service desk system that was hard …

    Catherine Smith Deputy Chief Information Officer

  • "The flexibility Halo offers gives us confidence as we move forward, knowing we can rely on Halo both as a platform and a partner to support our improvements and whatever …

    Stuart Byers Head of Business Improvement

  • "Having the mobile app to be able to pick up their iPad, pick up their phone and close tickets on the go has improved how quickly we can respond to …

    Ryan Forman Property Maintenance & Service Manager
85 more testimonials currently locked

95 Case Studies

  • Evolve cuts ongoing platform costs by 80% with Halo

  • How PPHE Hotel Group Increased Ticket Submissions Via The Self-Service Portal by …

    Justin Bricknell IT Support Manager

  • Optivo created a seamless process to provide customers with quick and easy …

    Danielle Deeprose Service Desk Team Leader
94 more case studies currently locked

20 Customer Videos

  • From Complexity to Clarity A Smarter Alternative for ArrowXL
    Play Video
    Steve Murphy IT Service Delivery Manager
  • How Two Fire & Rescue Services Run on HaloITSM
    Play Video
    Matt Stebbings ICT Support Manager
  • City of Cardiff Council - Customer Success Story (Gina Hurley - ICT Senior End User Consultant)
    Play Video
    Gina Hurley ICT Senior End User Consultant
19 more videos currently locked

Additional Halo Information & Resources

Read Halo Reviews, Testimonials & Customer References from 86 real Halo customers.

Browse Halo Case Studies, Customer Success Stories, & Customer References from 95 businesses that use Halo.

Watch Halo Customer Videos to learn why 20 businesses chose Halo.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.