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TOPdesk

Read 79 TOPdesk reviews and testimonials from customers, explore 57 case studies and customer success stories, and watch 3 customer videos to see why companies chose TOPdesk as their IT Service Management Software

TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – with software that is simple and easy to use. Since then, the organization grown from 2 employees to 750, and from a single small office to over 15 branches worldwide. They might be large, but they have never stopped believing in their core values: listening to the customer’s needs and giving employees the trust, freedom, and responsibility to do great things.

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  • 79 Testimonials View
  • 57 Case Studies View
  • 3 Customer Videos View
Customer Rating Review Score based on 2709 reference ratings
4.8/5.0 (2709)
  • Winter 2026 Market Leader IT Asset Management Software

79Testimonials

  • "The improvements were quick and demonstrable, with unparalleled praise from the top of the organisation down."

  • "Our main goal is to facilitate research and education. So if you need a lab with excellent ventilation for an experiment or a powerful server for a computer science project, …

  • "Even though it’s a ticketing solution, we’re always able to customize the solution and tweak it to meet our different and specific needs."

78 more testimonials currently locked

57 Case Studies

  • Gwynedd Council - Customer Case Study

  • Peterborough - Customer Case Study

  • How the University’s IT Services Department Changed Its Culture

56 more case studies currently locked

3 Customer Videos

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Additional TOPdesk Information & Resources

Read TOPdesk Reviews, Testimonials & Customer References from 79 real TOPdesk customers.

Browse TOPdesk Case Studies, Customer Success Stories, & Customer References from 57 businesses that use TOPdesk.

Watch TOPdesk Customer Videos to learn why 3 businesses chose TOPdesk.