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TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – with software that is simple and easy to use. Since then, the organization grown from 2 employees to 750, and from a single small office to over 15 branches worldwide. They might be large, but they have never stopped believing in their core values: listening to the customer’s needs and giving employees the trust, freedom, and responsibility to do great things.
"TOPdesk allows UWS to quickly and easily monitor the common pinch points for enquiries. It has simplified the processes and sped up response times."
"One standout automation is creating new security incidents off the back of a leavers process. Changing the status creates a ticket off the back of it."
"The people at TOPdesk are always quick to respond to questions or problems. When we're tinkering with our system again, they have good ideas. They simply radiate competence."
Read TOPdesk Reviews, Testimonials & Customer References from 79 real TOPdesk customers.
Browse TOPdesk Case Studies, Customer Success Stories, & Customer References from 57 businesses that use TOPdesk.
Watch TOPdesk Customer Videos to learn why 3 businesses chose TOPdesk.
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