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TOPdesk

Read 79 TOPdesk reviews and testimonials from customers, explore 57 case studies and customer success stories, and watch 3 customer videos to see why companies chose TOPdesk as their IT Asset Management

TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – with software that is simple and easy to use. Since then, the organization grown from 2 employees to 750, and from a single small office to over 15 branches worldwide. They might be large, but they have never stopped believing in their core values: listening to the customer’s needs and giving employees the trust, freedom, and responsibility to do great things.

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  • 79 Testimonials View
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  • 3 Customer Videos View
Customer Rating Review Score based on 2691 reference ratings
4.8/5.0 (2691)
  • Winter 2026 Market Leader IT Asset Management Software
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79Testimonials

  • "The happiest customer is going to be the one that gets their answer without having to go through a lot of options or people to get that answer."

    Doug Vallot Assistant Director of Network and Technical Services

  • "There are a lot of systems out there for staff to use so having the self-service portal helps everyone – whether they are confident with technology or not."

    Nathan Fletcher IT Support Manager

  • "TOPdesk allows UWS to quickly and easily monitor the common pinch points for enquiries. It has simplified the processes and sped up response times."

    Greg Sheridan University of the West of Scotland
78 more testimonials currently locked

57 Case Studies

  • Gwynedd Council - Customer Case Study

    Alun Rees IT Performance Engineer

  • How the airline’s catering service has improved communication across their IT, Facilities …

    Willem van Sutphen Coordinator

  • Asset management, sharing knowledge and a school board navigating remote work

    Tom Wearing Service Centre Analyst
56 more case studies currently locked

3 Customer Videos

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Additional TOPdesk Information & Resources

Read TOPdesk Reviews, Testimonials & Customer References from 79 real TOPdesk customers.

Browse TOPdesk Case Studies, Customer Success Stories, & Customer References from 57 businesses that use TOPdesk.

Watch TOPdesk Customer Videos to learn why 3 businesses chose TOPdesk.

FeaturedCustomers has 1,960,859+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.