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TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – with software that is simple and easy to use. Since then, the organization grown from 2 employees to 750, and from a single small office to over 15 branches worldwide. They might be large, but they have never stopped believing in their core values: listening to the customer’s needs and giving employees the trust, freedom, and responsibility to do great things.
"The people at TOPdesk are always quick to respond to questions or problems. When we're tinkering with our system again, they have good ideas. They simply radiate competence."
"Before we implemented TOPdesk, the workload could be quite overwhelming. We needed something so that there’s traceability and accountability for all."
“We took the opportunity to turn off incoming emails into TOPdesk to encourage users to take advantage of the self-service portal. It allows us to manage tickets more effectively and …
Read TOPdesk Reviews, Testimonials & Customer References from 79 real TOPdesk customers.
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