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TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – with software that is simple and easy to use. Since then, the organization grown from 2 employees to 750, and from a single small office to over 15 branches worldwide. They might be large, but they have never stopped believing in their core values: listening to the customer’s needs and giving employees the trust, freedom, and responsibility to do great things.
"The support has been my favourite part of this experience, because you never feel like you’re being talked down to. Everyone is so happy all of the time."
"Our reports for customer service are always high, with over 90% reporting a great experience."
"Even though it’s a ticketing solution, we’re always able to customize the solution and tweak it to meet our different and specific needs."
Read TOPdesk Reviews, Testimonials & Customer References from 79 real TOPdesk customers.
Browse TOPdesk Case Studies, Customer Success Stories, & Customer References from 57 businesses that use TOPdesk.
Watch TOPdesk Customer Videos to learn why 3 businesses chose TOPdesk.
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