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TOPdesk

Read 79 TOPdesk reviews and testimonials from customers, explore 57 case studies and customer success stories, and watch 3 customer videos to see why companies chose TOPdesk as their IT Asset Management

TOPdesk founded in Delft, the Netherlands, over 25 years ago by 2 students who wanted to make a difference. Their goal was to help others improve their customer service – with software that is simple and easy to use. Since then, the organization grown from 2 employees to 750, and from a single small office to over 15 branches worldwide. They might be large, but they have never stopped believing in their core values: listening to the customer’s needs and giving employees the trust, freedom, and responsibility to do great things.

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Customer Rating Review Score based on 2542 reference ratings
4.8/5.0 (2542)
  • Winter 2026 Market Leader IT Asset Management Software
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79Testimonials

  • "The Self-Service Portal was one of the main selling points of TOPdesk thanks to its familiarity, friendliness, and ease of use."

    David Kirkman IT Help Desk Manager

  • "TOPdesk was originally our fourth choice. However, as we realized that licensing was one of the most important aspects for us, we started looking more at TOPdesk. You don’t pay …

    Darlene Brooks Rhodes College

  • “We took the opportunity to turn off incoming emails into TOPdesk to encourage users to take advantage of the self-service portal. It allows us to manage tickets more effectively and …

    Dan Nelmes IT Support Technician
78 more testimonials currently locked

57 Case Studies

  • North Lincolnshire Council - Customer Case Study

    Carl Render Strategic Lead – ICT Business Systems & Support

  • Adapting Reservations Management for the New Normal

    Rebecca Curtis IT Service Management Officer

  • Streamlining IT processes with ITAM and knowledge management

    Jocelyn Hamilton IT Coordinator
56 more case studies currently locked

3 Customer Videos

2 more videos currently locked

Additional TOPdesk Information & Resources

Read TOPdesk Reviews, Testimonials & Customer References from 79 real TOPdesk customers.

Browse TOPdesk Case Studies, Customer Success Stories, & Customer References from 57 businesses that use TOPdesk.

Watch TOPdesk Customer Videos to learn why 3 businesses chose TOPdesk.

FeaturedCustomers has 1,903,254+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.