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"The improvements were quick and demonstrable, with unparalleled praise from the top of the organisation down."
"One standout automation is creating new security incidents off the back of a leavers process. Changing the status creates a ticket off the back of it."
Freshservice provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management - empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction and productivity.
Giva Service Management Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training. Giva's robust, fast and painless reporting analytics KPIs quickly measure team productivity, responsiveness and customer satisfaction, resulting in faster and higher quality decision-making. Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.
Open Raven is the modern data security platform that brings visibility and control to an organization’s data protection program. From mapping data stores in clouds and corporate networks to identifying the data within, Open Raven lays the foundation for assessing and managing data risk. Deployed within minutes within an organization’s network, the platform is designed so that discovery, query and response capabilities can be readily extended to match the most complex and demanding environments.
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