Describe who the software is best for - their role(s) within what kind of companies.
Device42 is best for anyone who is responsible for installing, maintaining, and reporting on IT devices. Typically our customers are either consultants with large scale Systems Integrators who contract with end customers on a project basis; or they are embedded within the organization itself typically within the IT team. In the latter instance, we typically deploy in mid-sized companies up to enterprise level organization.
How does this software benefit them?
Device42 allows for our customers, whether it's a partner or an end customer, to have the most comprehensive understanding of their IT Asset Infrastructure possible. We do this with automated discovery that pulls in data from a broad range of inputs, we then use application dependency mapping to give our customers the best understanding of how assets relate to each other. This helps our customers make the most informed decisions about how to optimize, modernize, or transform their IT infrastructure.
How technical do users need to be to use the software?
Device42 is meant to be easy to use regardless of your technical expertise, however we do find that those with an IT architecture/infrastructure background or familiarity are the most successful.
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