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Deskpro

Read 72 Deskpro reviews and testimonials from customers, explore 65 case studies and customer success stories, and watch customer videos to see why companies chose Deskpro as their Help Desk Software

Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across a multiple channels; email, live chat, voice, social media. Includes all relevant support tools such as ticketing, live chat, CRM, and knowledgebase. Their mission is to help businesses and organizations provide their customers with better support; across every communication channel. Deskpro is the modern helpdesk platform, designed to make it easy to help your users, with unparalleled usability and flexible configuration.

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  • 72 Testimonials View
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Customer Rating Review Score based on 3905 reference ratings
4.8/5.0 (3905)

72Testimonials

  • “We have a knowledge base and guides from the client side so we can refer them to articles, which helps standardize our procedures. It’s a really useful feature. I call …

    David Neelman Director of Client Services

  • "We are excited to integrate Deskpro’s voice feature, and monitor it using our customized reports."

    Christian Mattart Webmaster

  • "Without Deskpro we’d have to pay a lot more for a helpdesk that does a lot less."

    Martin Pislar IT Project Manager
71 more testimonials currently locked

65 Case Studies

  • How NMIT Brought Their Customer Support out of the Dark Ages

    Olly Barrett Marketing Systems Co-ordinator

  • How Creative Networks migrated to Deskpro On-Premise after their previous helpdesk software …

    Azeem Javed Director of Engineering

  • High Volume Support With A Human Touch, Powered By Deskpro

    John O’Leary Head of Information & Compliance
64 more case studies currently locked

Additional Deskpro Information & Resources

Read Deskpro Reviews, Testimonials & Customer References from 72 real Deskpro customers.

Browse Deskpro Case Studies, Customer Success Stories, & Customer References from 65 businesses that use Deskpro.

FeaturedCustomers has 2,044,503+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.