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Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across a multiple channels; email, live chat, voice, social media. Includes all relevant support tools such as ticketing, live chat, CRM, and knowledgebase. Their mission is to help businesses and organizations provide their customers with better support; across every communication channel. Deskpro is the modern helpdesk platform, designed to make it easy to help your users, with unparalleled usability and flexible configuration.
"Pure support handles around 45,000 emails a year across 4 different languages, and Deskpro has provided Pure with all the tools necessary to handle our end-user communications efficiently and quickly. …
"Without Deskpro we’d have to pay a lot more for a helpdesk that does a lot less."
"Deskpro took our customer support capabilities and tripled our capacity overnight; it drastically enhanced what we can do."
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