Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across a multiple channels; email, live chat, voice, social media. Includes all relevant support tools such as ticketing, live chat, CRM, and knowledgebase. Their mission is to help businesses and organizations provide their customers with better support; across every communication channel. Deskpro is the modern helpdesk platform, designed to make it easy to help your users, with unparalleled usability and flexible configuration.
"Upon taking the helm of the National Energy Services support department at a time where our product range and customer base was increasing, it was plainly clear that the support software in use at the time was not up to the job. After looking around at various product offerings from a multitude of vendors, we decided upon using Deskpro for our helpdesk and have not looked back since."
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