Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across a multiple channels; email, live chat, voice, social media. Includes all relevant support tools such as ticketing, live chat, CRM, and knowledgebase. Their mission is to help businesses and organizations provide their customers with better support; across every communication channel. Deskpro is the modern helpdesk platform, designed to make it easy to help your users, with unparalleled usability and flexible configuration.
"We all have individual tickets, so we can easily filter through and respond accordingly."
"Deskpro makes it easier to track everything, and open ticket emails aren't getting lost like they were in the past."
"Upon taking the helm of the National Energy Services support department at a time where our product range and customer base was increasing, it was plainly clear that the support …
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