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Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across a multiple channels; email, live chat, voice, social media. Includes all relevant support tools such as ticketing, live chat, CRM, and knowledgebase. Their mission is to help businesses and organizations provide their customers with better support; across every communication channel. Deskpro is the modern helpdesk platform, designed to make it easy to help your users, with unparalleled usability and flexible configuration.
"Deskpro took our customer support capabilities and tripled our capacity overnight; it drastically enhanced what we can do."
"As we started growing rapidly, I needed to get full control of our data. That meant looking for an on-premise helpdesk."
"It was important that we had an on-premise solution. We needed something that was very customizable and easy to gather reports on."
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