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Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across a multiple channels; email, live chat, voice, social media. Includes all relevant support tools such as ticketing, live chat, CRM, and knowledgebase. Their mission is to help businesses and organizations provide their customers with better support; across every communication channel. Deskpro is the modern helpdesk platform, designed to make it easy to help your users, with unparalleled usability and flexible configuration.
"I really like the Follow Ups feature. It’s been really helpful where we can put a ticket in a pending state until a specific deadline so it pops back up."
"Deskpro has revolutionized the way we deliver support to 50,000+ customers."
"There weren’t many options when it came to looking at On-Premise help desk software that had the level of features that we needed, but Deskpro was top of our list."
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