OVERALL CUSTOMER
REFERENCE RATING
4.7
"We wanted maximum up-time and zero-hassle so opting for Deskpro’s cloud helpdesk was an easy decision..."
Roshan Vinayan
Project Manager
"We are excited to integrate Deskpro’s voice feature, and monitor it using our customized reports...."
Christian Mattart
Webmaster
"Deskpro has had a massive impact on efficiencies and various other things. It has been a really posit..."
Ian Newman
Development Manager
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"What we found is probably 50% of the inquiries that we’re getting are questions that people could ans..."
David Brooks
Managing Director
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"The Deskpro product stood out, it was exactly what we were looking for, and was an affordable solutio..."
Anne de Vassoigne
Co-Founder
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"Deskpro has been amazing for us, we’ve gone from an average of over 70-plus days to close a case to a..."
Alex Oquendo
Manager of IT Student Workforce
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"I have a lot of interactions with support from different vendors. We've had really quick responses fr..."
Adam Smeets
Director of University Information Systems
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"It was important that we had an on-premise solution. We needed something that was very customizable a..."
Azeem Javed
Director of Engineering
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"It was important that we had an on-premise solution. We needed something that was very customizable a..."
Chris Evans
VP of IT Operations
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"As we started growing rapidly, I needed to get full control of our data. That meant looking for an on..."
Anthony Carter
Head of IT
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"I really like the fact I can create unlimited custom fields with ease and I love that I can report on..."
Justin Houchin
Systems Engineer
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"Pure support handles around 45,000 emails a year across 4 different languages, and Deskpro has provid..."
Jason Voice
Technical Support Manager
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"The user interface is simple to use and our agents and users appreciate the levels of uptime offered..."
Anthony Irving
Solution Architect
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"We’re really happy with Deskpro. It does everything we want it to do, and more! Ticket insights are a..."
Glenn Jackson
IT Support Engineer
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"I was concerned that we were going down that same route, that we were developing everything to be tot..."
John O’Leary
Head of Information & Compliance
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"Deskpro is a great product and has helped us to improve the support we provide our customers, which i..."
Brandon Farrell
IT Team Lead
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Testimonials & Customer References of individual Deskpro customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Deskpro is the right business software or service for your company.

We monitor all 53 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.